Very good product that we use across our business footprint. This was the best price I could find for the complete (genuine) product including battery and pads across the internet in Jul 25. Easy to o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We found this company very helpful to deal with, good communication and clear answers to all our questions. We felt that with their help we choose the right Defib for our nursery
Company replied
Found the required replacement pads on line in stock and ordering was simple. Quick delivery at reasonable postage costs. Will use this supplier again. Thanks
Company replied
It was easy to use the website and purchase the required replacements. It was good to be kept in touch with the delivery status. The pads were received promptly allowing the defib to be put back into... See more
Company details
Written by the company
Defib World is a UK supplier of lifesaving heart defibrillators, cabinets and accessories including replacement batteries and electrode pads.
Contact info
United Kingdom
- 0330 223 6336
- sales@defibworld.org
- www.defibworld.org
4.6
Excellent
66 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and professional staff
Excellent support and advice on purchasing the correct product
September 15, 2025
Unprompted review
Reply from Defib World
Thank you for your very kind review.
We are glad we were able to provide you with the support and advise you needed.
Thank you,
The DW Team
Helpful staff and prompt delivery
Helpful staff and prompt delivery. Thanks
August 12, 2025
Unprompted review
Reply from Defib World
Thank you so much for the 5-star review. We're glad to hear you found our staff helpful and the delivery was quick.
Thank you,
The DW Team
Reply from Defib World
Thank you for your five star review, we really appreciate it!
Many thanks,
The DW Team
Easy transaction online.
Easy transaction online.
Fast shipping.
Exactly as described.
Many thanks.
August 2, 2025
Unprompted review
Reply from Defib World
Thank your for your 5 star review, it's really appreciated
We are very glad that you had easy and speedy experience.
The DW Team
Excellent service to deliver our AED
Excellent service to deliver our AED.
It arrived safely and on time.
Competitively priced, very satisfied thank you.
August 16, 2025
Unprompted review
Reply from Defib World
Thank you for your very kind review, we really appreciate it.
We are so glad that we could offer you a quick service and competitive pricing.
Thank you,
The DW Team
AED pads and batteries
Always buy pads and batteries for community AED here.
August 10, 2025
Unprompted review
Reply from Defib World
Thank you for your 5* review.
We really appreciate your continued support.
Thank you,
The DW Team
Easy to order the product that i…
Easy to order the product that i Wanted. Good service and delivered to my expectations.
July 17, 2025
Unprompted review
Reply from Defib World
Thank you for your feedback! We're glad the ordering process was simple and that everything was delivered just as expected.
Thank you,
The DW Team
Replacement Battery
Easy to identify the required battery for our defibrillator.
Efficient service.
July 22, 2025
Unprompted review
Reply from Defib World
Thanks for your 5* review! We're glad you found the right battery and that our service was efficient.
Thank you,
The DW Team
Best price, easy order and prompt delivery.
Very good product that we use across our business footprint. This was the best price I could find for the complete (genuine) product including battery and pads across the internet in Jul 25. Easy to order and very prompt delivery. When any of our 'fleet' of AEDs needs replacing or consumables in future, Defib World is the first place I will look and then a quick check that they still offer the best value for money. Absolutely satisfied with this supplier.
July 7, 2025
Unprompted review
Reply from Defib World
Thank you so much for your very kind review!
We’re thrilled to hear that you found our pricing competitive and the ordering process smooth. It's great to know our products are supporting your business across multiple locations.
We look forward to continuing working with you and providing the best value and service for your AED needs.
Thank you,
The DW Team
Replacement defibrillator pads.
Found the required replacement pads on line in stock and ordering was simple. Quick delivery at reasonable postage costs. Will use this supplier again. Thanks
July 4, 2025
Unprompted review
Reply from Defib World
Thank you for the 5-star review!
We're glad to hear you found the replacement defibrillator pads easily and that the order was delivered quickly. We really appreciate your support and look forward to serving you again in the future.
Thank you,
The DW Team
Swift
Swift, efficient service. Delivered what I needed when I needed it and cheaper than other providers.
July 10, 2025
Unprompted review
Reply from Defib World
We're pleased to hear that you found our service swift, efficient, and competitively priced. Thank you for your feedback.
Thank you,
The DW Team
The sale person was very knowledgeable…
The sale person was very knowledgeable and friendly and answered all my questions. This enabled me to make a decision on the defibrillator that met my needs. The price was excellent.
June 24, 2025
Unprompted review
Reply from Defib World
Thank you for the 5-star review.
We're pleased to hear that a member of our team was knowledgeable and friendly, and able to assist you with your decision. Great to know you were happy with the price too!
Thank you,
The DW Team
Excellent service from start to finish.
Excellent service from start to finish.
Ordering our defibrillator was quick and straightforward, delivery was prompt, and the team were helpful and knowledgeable throughout. Highly recommended
July 18, 2025
Unprompted review
Reply from Defib World
Thank you very much for your kind review.
We're glad the ordering process was quick and easy, and that your delivery arrived promptly. It's great to hear our team could provide helpful and knowledgeable support.
We truly appreciate your recommendation!
Thank you,
The DW Team
Reply from Defib World
Thank you for your kind review.
We are so pleased we could offer a great price and speedy delivery.
Thank you,
The DW Team
really impressed with the unit but the…
really impressed with the unit but the door alarm is rubbish .a better system would be better.
thanks for the reply but the unit i was sent does have a alarm with it ,i do not know what order you are looking at but i would not have bought it without one.
March 7, 2025
Unprompted review
Reply from Defib World
Thank you for your review.
We are glad to hear hat you are pleased with your unit. I have reviewed your order and can see that the cabinet you have ordered does not have an alarm feature included, please do let us know if we can help.
Thank you,
The DW Team
Reply from Defib World
Thank you for your 5* review.
Many thanks,
The DW Team
Your service was excellent
Your service was excellent but the delivery by Royal Mail was aweful. Received an email saying that it had been delivered went home no package. Checked the tracking and the photo was of the package not where it was left. Went on line and the only help that I was given was ask your neighbours!!! Eventually found and in our defib ready for action many thanks for your part in the process
June 7, 2025
Unprompted review
Reply from Defib World
Thank you for review —we really appreciate it.
We're sorry to hear about the delivery issues with Royal Mail understand your frustration. We are glad to hear the package has been found and your defibrillator is ready for use!
Thank you,
The DW Team
Fast response and trouble free
May 21, 2025
Unprompted review
Reply from Defib World
Thank you for your review.
We are so glad that we were able to help and your experience was trouble free.
Thank you,
The DW Team
Easy to deal with …
Quick delivery with very good communication with Lucy regarding payment
May 2, 2025
Unprompted review
Reply from Defib World
Thanks for your feedback and the 5-star rating.
We are glad to hear everything went smoothly and that Lucy was able to assist you with payment.
Thank you,
The DW Team
Easy to deal with
Easy to deal with, good website, a charity organisation, very good prices, prompt delivery, what more could you want!
May 29, 2025
Unprompted review
Reply from Defib World
Thank you for reviewing us!
We are so glad you had a great experience.
Thank you,
The DW Team
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