Je suis profondément insatifsfait par Delamaison. Delamaison m'a appelé pour me dire que ma commande était annulée pour rupture de stock, mais que je serais remboursé sous 72 heures.... See more
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I AM FED UP. I ORDERED A CHILDS IRON BED WHICH WAS DEFECTIVE...WE FOUND THIS OUT ON DELIVERY AND THE MAN TOOK IT BACK. YES, DELAMAISON SAY THAT THEY WILL REIMBURSE ME THE COST OF THE ITEM IN FULL BU... See more
Company replied
I bought a table and 6 chairs last year and was very pleased. This year the matching chairs were in the sale so I ordered 2 more. I never received them! The transporter lost them and now they are out... See more
Company replied
Unfortunately my order left the company on July 27th and should have been here no later than 3rd August ,it is now August 15th and no sign of my order. The goods were for my wife's birthday, which is... See more
Company replied
Company details
Information provided by various external sources
Delamaison.fr : nous travaillons avec les meilleurs architectes d'intérieur pour vous offrir une sélection de produits exceptionnels pour le salon et la terrasse
Contact info
Paris, France
- 0184600408
- contact@delamaison.fr
- www.delamaison.fr
Attente de 5 semaines de remboursement suite à annulation par Delamaison/ Waiting for five weeks for reimboursement after cancellation of order by Delamaison
Je suis profondément insatifsfait par Delamaison.
Delamaison m'a appelé pour me dire que ma commande était annulée pour rupture de stock, mais que je serais remboursé sous 72 heures.
Depuis, à savoir, 5 semaines plus tard, toujours aucun remboursement et je n'arrive pas à joindre le service client Delamaison malgré mes nombreux appels.
Je ne sais plus quoi faire!
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I am deeply unsatisfied by Delamaison.
Delamaison called me to tell me that my order was canceled for out of stock and I would be refunded within 72 hours.
Since, after 5 weeks, still no refund and I can not reach Delamaison customer service despite my many calls.
I do not know what to do!
July 16, 2019
Unprompted review
produit conforme à ola description
May 23, 2019
Unprompted review
Bon produit simple à monter
May 3, 2019
Unprompted review
Bureau conforme a la photo et à la…
Bureau conforme a la photo et à la description
Je recommande
May 1, 2019
Unprompted review
they have the best service ever
they have the best service ever , I highly recommended, I will buy from your site again and again, very quick service .. professional and the delivery service was just amazing
April 8, 2019
Unprompted review
conforme à la photo et plutôt…
conforme à la photo et plutôt confortable!
April 3, 2019
Unprompted review
tres fiere de l article
February 20, 2019
Unprompted review
impossible de rentrer en contact
February 11, 2019
Unprompted review
Reply from Delamaison
Bonjour Colas,
Je suis navrée que vous n'ayez pu contacter le Service Client.
N'hésitez pas à me soumettre votre réclamation afin que je puisse vous apporter mon aide.
Restant à votre disposition,
Jennifer de l'équipe delamaison
Excellent accueil de la part de…
Excellent accueil de la part de l'interlocuteur.
February 8, 2019
Unprompted review
excellent site
February 6, 2019
Unprompted review
Delivered on time
Delivered on time. Courier very kind and patient.
December 30, 2018
Unprompted review
Reply from Delamaison
Bonjour Jam,
Merci pour votre avis positif :)
Contente que nos prestations de service vous conviennent.
Au plaisir de vous revoir sur notre site,
Jennifer de l'équipe delamaison.fr
Article conforme à la description et…
Article conforme à la description et aux photos. Livraison rapide je recommande!
December 3, 2018
Unprompted review
Reply from Delamaison
Bonjour Ness,
Merci pour votre avis positif :)
Contente que nos prestations de service vous conviennent.
Au plaisir de vous revoir sur notre site,
Jennifer de l'équipe delamaison.fr
Je ne commanderai plus
November 17, 2018
Unprompted review
Reply from Delamaison
Bonjour Safia,
Je suis navrée que vous n'êtes parvenue à commander le produit souhaité.
Comme convenu, nous avons bien annulé votre achat commandé par erreur.
Restant à votre disposition,
Jennifer de l'équipe delamaison
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