My experience was absolutely Top Tier. Debbie Scott was my Denefits agent and she went above and beyond to help me while on this journey. Life will happen and when it did she was so accommodating to m... See more
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Denefits is a checkout and payment options software for businesses, headquartered in Irvine, CA, and trusted by 40,000+ businesses across the U.S. Healthcare practices, law firms, contractors, SaaS platforms, marketplaces, retailers, and educators use Denefits to offer flexible billing and installment options at checkout — so more customers say yes at the point of sale. The software automatically routes every customer to the right payment structure, reduces drop-offs, and recovers missed revenue in the background — without changing how your team works. No IT team needed. Plugs into your existing CRM, POS, or billing system in minutes. More checkout conversions. More closed deals.
Irvine, United States
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Phillip was very helpful and compassionate and took care of my issue fast and efficiently!

Reply from Denefits LLC
Phillip was very helpful and kind. I am having a difficult time and really needed some special individual assistance with my account and he did so adequately and quite quickly. He was very calm while I was not due to our current life situation and I appreciate his general demeanor. His help gave me peace and helped me be calm as well. Mahalo nui loa Phillip.

Reply from Denefits LLC
My experience with Philip brooks was amazing he was very professional in giving me all my information and options to make my payment complete

Reply from Denefits LLC
Ms. Nadia was incredibly professional, sympathetic and willing to help with my needs. She is an asset to the company.

Reply from Denefits LLC
Phillip is very kind , very professional and supportive. I was so lucky that he was there to help me with my issues. I am so thankful for him and I pray God that keeps him there to assist people who need help in difficult times like the one I am going through. Again senor Phillips muchas gracias from the bottom of my heart

Reply from Denefits LLC
Nadia helped me resolve my issue very easily and quickly. Helped me out a lot!

Reply from Denefits LLC
Nadia was great. She was so understanding of my needs. She made it so easy for me to get the help I needed. She took the time to walk me through everything herself. Made my experience so much better.

Reply from Denefits LLC
Nadia I forgot her last name I'm soo sorry but she is the best hands down. My experience with her was a great outcome she understood my reasoning and she took the time to listen she was a true sweetheart. She took the time to listen to me and I didn't feel rushed off the phone. Give this lady a raise if you haven't already lol.

Reply from Denefits LLC

Reply from Denefits LLC
The staff ( Nadia) was very responsive to my needs. She followed up until my issue was resolved.

Reply from Denefits LLC
Phillip Brooks was very thorough. The questions I had were answered with gusto and cheerful efficiency. Their team provided clear, concise explanations of the benefits, making the entire process smooth and stress-free. The enthusiasm that I felt through the phone call and dedication to helping me understand my options were evident, and they went above and beyond to ensure all my questions were answered promptly. I highly recommend this company for anyone looking for service with a smile and effective results.

Reply from Denefits LLC
Sunny was very helpful in resolving

Reply from Denefits LLC
Easy to get approved for financing even when no one else will. Sonny S. is great, he always answers calls and should he miss your call he is quick to reach back out to you. Should you run into an issue with your provider then they will work to resolve whatever the matter is as quickly as possible. In my case it took some months but Sonny kept on top of everything and put much effort into helping to fix the issue. His help in my situation has been greatly appreciated. I would recommend using Denefits if you need them.

Reply from Denefits LLC
Nadia has been awesome and she is very helpful and professional, very kind and over exceeds her service. We need more people like Nadia!!

Reply from Denefits LLC
Nadia and her team are supportive, patient, provide excellent customer service and have been an excellent choice for our business and customers!

Reply from Denefits LLC
Nadia is truly remarkable always going above and beyond to help me and offer all the help she can even if it’s not her department.

Reply from Denefits LLC
I can honestly say Nadia, was so professional and polite, you don’t get the red carpet treatment of customer service like this anymore! Thank you!

Reply from Denefits LLC
STAY FAR AWAY FROM THIS COMPANY. They're thieves. I used them for ketamine treatment and then decided I didn't want to do it anymore (the next day). Well my fault for not reading every single little detail in that long, agonizing list of terms and conditions. More like rips offs and scams. So I paid $399.00. They only gave me back 330.00 of it. Because they charged me 30 bucks for some BS excuse (the contract itself) and then another 30 bucks for canceling it! Ridiculous! I didn't even use anything! You're charging me 60 dollars for something I didn't even use? For a contract? For cancelling? That's ridiculous and it's a scam. Unless for some reason you really really really need to use these guys or you'll die, stay far away from them. That's how they make their money at all and scam people. They come off like they're gonna help you with something you couldn't afford otherwise but what they do is scam you. Scam people who obviously can't afford it to begin with! What a waste of my money. Money I definitely didn't have. I hope whoever reads this takes heed to my warning. Yes it was my fault and I should have read everything. But most of us don't. It's too long, boring and no one wants to read several pages of documents. Let's be real. And they take advantage of that. I honestly don't even know if that's the truth and maybe I could have just disputed it with my card. They could have just said all that crap to get the money out of me because they didn't want to make nothing. Can't trust anyone these days. It's sad because companies like this make it sound like they want to help you but they DON'T. They take money from you even if you decide you don't want the service for whatever reason! They don't care. They're scammers and you've been warned. I'm going to complain in every possible way I can about this and make other people know about it as well. STAY AWAY. THEY HAVE BAD RATINGS FOR A REASON. They have bad ratings on the BBB and almost everywhere else. Unfortunately I'm not the only one they ripped off. Still waiting for half my "refund."

Reply from Denefits LLC
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