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Rated 1 out of 5 stars

I do not recommend deplacer.com. Never received my order, been waiting for it 8 months now. Contacted customer service several times, first there were kind replies and promises to solve the issue, n... See more

Rated 1 out of 5 stars

Be careful! This trader is cheating! My order was placed last year in May. It never reached me! When I asked, I was always put off and given incorrect and incomprehensible delivery details. I'm... See more

Rated 5 out of 5 stars

I frequently purchase lingerie from the online store for my wife and me. While surfing, I came across Deplacer. I liked a couple of corset and nightgown for my wife. I contacted customer support and... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a dildo off this website for my partner and I must say that the quality has amazed me. Our sex life has definitely improved since this purchase and she said it's amazing. The vibrat... See more

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Rated 1 out of 5 stars

Ordered, paid and never received

Ordered: 2017-11-03
In preparation for delivery: since 2017-11-09
Last answer (for many request): 2017-11-15

Never order there!!! And now they generated fake reviews here - so shady!

January 2, 2018
Unprompted review
Rated 5 out of 5 stars

THE BEST ONLINE SEX STORE I HAVE …

THE BEST ONLINE SEX STORE I HAVE PATRONIZED

I have been purchasing sex toys and products on ecoommerce websites but my best ever experience has been on this platform. It is not my first time doing business with them and I am sure more transactions are on the way soonest because I love it where I am happy. What thrills me most about them is the sincerity especially with packaging of goods which most other ecommerce stores doesn't seem to have. Check the goods' descriptions and you would surely meet everything you have purchased exactly as described both quantitatively and qualitatively upon arrival. One thing I have also noticed is the quality of products sold here. I have enjoyed every bit of products purchased on this platform, and it is obviously one to recommend if you are willing to buy sex products that gives you confidence of possessing one.

December 31, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Superman,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

Highly recommend for a Romantic Couple

I frequently purchase lingerie from the online store for my wife and me. While surfing, I came across Deplacer. I liked a couple of corset and nightgown for my wife. I contacted customer support and asked few questions. They responded quickly with satisfactory answers and that gave me confidence to place an order. Their discrete shipments delivered my order one day before the scheduled date.

The quality of products was quite good. Perfectly fitted on my wife… looking adorable…She said good-bye to her older ones and prefers this now onwards. It has made our many nights chill.

December 29, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Raymond,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

great service

I am a buyer of products through the web. I am situated in the UK and have, previously, run the full extent of encounters with online vendors; great, not all that great; and out and out dreadful. What's more, obviously, I have my most loved destinations. I was at first hesitant to make a buy through this online store and just did as such because it was prescribed to me by a companion who had, himself, as of now purchased something from them. I'm exceptionally happy I did. I can serenely state I can put the administration I have gotten from this organization among the absolute best I have worked with. Their client benefit work area is to a great degree efficient, courteous and supportive. The thing arrived securely at my home, on time, very much bundled, and in culminate condition. I would cheerfully suggest this organization as one that truly conveys what they guarantee, without ballyhoo and whine. Nothing not as much as an astounding rating!

December 28, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Norbert,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

Best online sex shop

My experience with deplacer.com is always awesome. The best thing about deplacer.com is that you find every sex-related product here. Their customer support is online 24/7 to assist clients with products and status of shipments. I have tried their condoms and lubricants, products always arrive on time and quality of condom is always perfect to satisfy me and my GF.
I highly recommend deplacer.com to people who are looking for high quality sex products. deplacer.com is my first choice for sex products. Thank you deplacer.com for giving me what I needed during my peak hours :)

December 28, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Robbie,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

A VERY INTERESTING WORLD

Shopping for sex toys is not easy. Some feel ashamed while others like me are very shy. However, when I learnt about deplacer.com I found what had been missing all that time. They have got a variety of products in their website which means there is something for everyone. My first contact with them was very well received as they have a superb customer service who are very good at their job if I may add. My order was placed and amazingly the delivery time was very fast. And the best part is that the product I received was of the best quality in the market. Thanks to you all.

December 27, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Jason,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

Terrific customer support and product quality

I have always been skeptical about buying sex products, this is simply because I am the shy type and won’t like people knowing I purchased such goods. 4 days ago, I finally mounted courage and placed my order on deplacer.com, but my order didn’t reach me. At this point, I got scared it was a scam because the goods were really cheap but I still contacted their customer service. A few minutes later one of their customer support agents contacted me via my email and I made my worries known, she was very patient with me and at the end, my problem was resolved and my shipment arrived. My worry of letting people know what I acquired was cleared because the shipment was super discrete and above all the quality of the products I acquired was excellent. I will definitely use deplacer.com again because they have proven to be the best in service as described and also customer care.

December 26, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Eliseo,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

Outstanding Experience

I would say the I had Very nice & soothing experience…the customer service is simply amazing and the most important thing is they are truly honest and very humble in service....delivery service is super fast and was at the time…and your shipment service was also very nice and was as per my expectations…and finally the most important thing- product Quality…product delivered to me is really a quality product…U people truly deserve the 5-star…keep up the great work…I have decided that I will buy from you again & again….Recommended to everyone... Thanks a lot for this Service

December 21, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Steve,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

Pleasure At Its Finest

People think that buying these sorts of things is wierd and terrible. Honestly, it's not, which is why I wanted to make a review for this. The website holds a large number of items to choose from and they even have images on their website that suit the season, which is fun!
I was surprised by the fact that almost all of these items were cheap! I tried purchasing a few since I had the opportunity and it was delivered on the spot. In all honestly, it's pretty great.

December 21, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Gamoll,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

Excellent Customer Service!

When I placed my order, it didn't ship. I contacted the customer service team, and a very nice lady named Kristy emailed me back that she would find out what happened. A few days later, I received an email stating that my order would be shipping the next day. Two days after that, I received my parcel. I am very happy with the products I ordered and I will definitely be ordering from Deplacer again!

December 19, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Louise,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

I've always been skeptical of ordering …

I've always been skeptical of ordering private stuffs online. But everything I ordered from deplacer.com looked exactly like the pictures, everything is super quality and it got here on time. Highly dedicated customer service, taking time to listen and understand customers need. Delivery service is exceptionally speedy and prompt with secured, insured, guaranteed, discrete packaging as they said it would be.
So much better than going to an actual store.
Highly recommended!!!

December 7, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Dennis,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 1 out of 5 stars

AVOID AT ALL COST!

AVOID AT ALL COST!! Very unprofessional outfit.Took payment and processed order. Would not reply to messages asking when order would be shipped until I contacted Hipay requesting refund. They then contacted me stating that order would be shipped in 3 days as they do not ship until 2 weeks after order is placed ( never heard of this business model before). 3 days later they cancelled order. Refund made by Hipay. Item originally ordered doubled in price on site.

Following the reply from Deplacer.com....

I contacted yourselves one week and then 10 days after payment was accepted, asking when my order would be shipped. When you did not reply to either of these messages I requested a refund. Only then you replied and told that you would ship in 3 days time. 3 days later YOU cancelled my order.
I have never encountered an online retailer with such poor customer service. I shall now be posting this review on Twitter.

December 6, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Dear Steve,

You have requested the refund of the amount of your purchase within the preparation period that is up to 14 days.

Due to this we have canceled your order and we refund the total amount.

If you say that you did not know the terms and conditions of your purchase, we ask you to access the Shipping-Returns section of our website, where you can see the delivery times. These conditions I accept when placing your order.


Best regards,
Customer Service

******************************************************

We canceled the order because our payment platform told us that you were claiming a refund. Obviously we can not send an order if you claim payment.

Best regards,
Customer Service

Rated 5 out of 5 stars

One of the best customer service

One of the best customer service experience. I have given multiple tries to this site and always got more than expected. Discrete delivery took less time than mentioned arrival time. product qualities are decent. Some other stores were charging way more than their price list. So I think prices are also great. They took care of my ordered items and that was one of my most important requirements and glad that they took care of every thing very nicely.
Couldn't have asked for a better experience. Nothing bad to say. Thanks for a great buying experience.

November 12, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Carter,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

There's a gap between what I want to …

There's a gap between what I want to do, what I do on deplacer, and what gets done. Right? So the goal is to try and close the gaps. What's the biggest compliment with a great work and it's exactly what I wrote down in my diary before ever filming it. That's really cool. That's the biggest signifier of closing the gaps. Deplacer.com I'm so much happy. Keep doing great.
Thank you

November 12, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Charles,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

There is just word to clarify benefit …

There is just word to clarify benefit and that is Amazing.
I adore the nature of the items. Client benefit is route superior to some other stage. Haven't experienced any baffling background yet and I trust that might never happen.
Deplacer.com has picked up my trust and I cherish requesting from this site because of its discrete shipment an it obliges my requirements by having an extensive variety of items and that we'd not gone over in some other store not sure to buy from South Africa because of the distance and delivery time, but in the end it took 3 weeks i was very happy with the purchase and the items.
What truly intrigues me that every one of the items that I've requested so far have indicated incredible outcomes and I won't reconsider to repurchase them. I anticipate a greater amount of its magnificent administration.

November 12, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks James,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

BEST I EVER USED!!!

Deplacer.com is a truly excellent retailer in the sex toy industry.

My wife and I are both in our early fifties and new to using toys to spice up our sex lives. At our age, taking the plunge to visit a sex website was not easily taken, but we had no reason to worry with deplacer.com.

Their website is easy to navigate around. When combined with great descriptions and user reviews, customers can rest assured that they are buying the right items to meet their requirements.

The service provided by deplacer's customer service is brilliant. There is no waiting around for days to get a response to an e-mail. Having made a slight error in my last order, the chat line staff were extremely helpful in changing the details. Items are always packaged very discreetly and delivery is rapid.

I cannot recommend deplacer highly enough. Good quality products, friendly staff and excellent efficiency makes them the market leader. I won't be shopping anywhere else.
Highly recommended!

November 11, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Harry,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

Simply the best!

I am very happy with the quality of their products, they are simply the best! Also I am very satisfied with their customer service, they are very nice and professional. The delivery was very fast and they also include discreet services if that's what you want.
All in all, I am very happy with this company, I will definitely order more products and I recommend them to everyone as they really are outstanding.
Keep up the great work, guys!

November 10, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Adrijan,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

Best Experience

There is only word to explain service and that is Amazing.
I love the quality of the products. Customer service is way better than any other platform. Haven't gone through any disappointing experience yet and I hope that shall never happen.
Deplacer.com has gained my trust and I love ordering from this site due to its discrete shipment a it caters to my needs by having a wide range of products and that we'd not come across in any other store.
What really fascinates me that all the products that I've ordered so far have shown great results and I won't think twice to repurchase them. I look forward to more of its awesome service.

November 8, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Jacob,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

Fast Delivery and Great product

Maine inse ek product khareeda tha 2 mahine pehle product bahut he acha tha aur inki customer service bhi bahut achi thi. Mujhe thodi tention thi ki pta nae packing kaisi hogi because mei nahi chata tha ki kisi ko pta chle maine inse kya mangwaya hai but packing bht achi kuch bhi nae likha tha upr sirf address kei ilawa. Delivery me bhi zyada time nahi laga as 10-15 days mei product mill gya tha mei New Delhi, India mei rehta hoon. Maine inki 5 star doonga inki customer service aur fast delivery kei liye aur jo log India sei hai aur mera review padh rhe hain unko full recommend bhi kruga yeh website.

November 8, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Ankur,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

Rated 5 out of 5 stars

Awesome experience

Awesome experience. Very easy from the start to the end. The customer cares are High dedicated, friendly and easy going. Delivery service is exceptionally speedy and prompt with secured, insured, guaranteed, distinct packaging and quality of products.
As a regular online buyer on different websites and my first experience with deplacer.com was more positive and less stressful. I highly recommend this company to anyone. Thanks for this great service.

November 7, 2017
Unprompted review
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Reply from CANCELED ACCOUNT

Thanks Jeremy,

We are glad to hear your satisfaction and appreciate the comments you have posted.

We hope you come back soon.

Sincerely,
Customer Service

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