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Deporvillage Reviews 

464,653
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Great price on shoes I was looking for. Promised delivery time was way too optimistic and was not fulfilled - which I expected, so no big deal. Otherwise everything perfect. So just do not promise wha... See more

Rated 5 out of 5 stars

I’ve been wearing a certain style of Columbia hiking shoe for a few years and Columbia has decided to stop making them, this company actually had several pair I ordered them. They shipped them to me.... See more

Rated 5 out of 5 stars

Everything worket fine. I was Just Surprise The payment was completed without verification in my bank and card as usual. Delivery 1 day later as announced but that's ok for the GLS service. Overall go... See more

Rated 5 out of 5 stars

Deporvillage as a e-shopping plateform is good, but the the product by Salomon Made in Combodia is NO good, too narrow. Seem made especially for SouthAcia people. Not for Uropeans

Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Bicycle Store
  4. Bike Accessories Store
  5. Outdoor Sports Store
  6. Running Store

Written by the company

Deporvillage es la tienda online de deportes líder especializada en ciclismo, running y outdoor. Contamos con un amplio catálogo de productos de las marcas más punteras del mercado, seleccionados por expertos para deportistas exigentes. Nuestro compromiso es ofrecerte el mejor material técnico con una experiencia de compra rápida, eficiente y diseñada para ayudarte a alcanzar tus próximas metas


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

465K reviews

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4.4

All reviews

(464,653)

76,953 reviews in the last 12 months

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Rated 1 out of 5 stars

Took too long

Took too long. Came late

July 25, 2026
Deporvillage logo

Reply from Deporvillage

Hello,

We are pleased that you have received your order, although we are very sorry for the delay. We have taken action and have reported the situation to the shipping company to prevent future mishaps. We value your trust in us and we are committed to improving our service.

Best regards,

The Deporvillage team

Rated 3 out of 5 stars

Deliveries to your home cost extra

Deliveries to your home cost extra, and you only find out after the order. Returns are also charged to the customer.

But the product is good and was nicely discounted to the price at the manufacturer's site. Delivery also quite fast for being based in another EU country.

July 23, 2026
Unprompted review
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Reply from Deporvillage

Hello,

We're sorry to hear you've experienced an issue. We'd like to help you straight away, so if you could provide us with your order number, we'll review your case as soon as possible.

Thank you for your patience and trust.

Kind regards,

Rated 1 out of 5 stars

I ordered Northface sliders which…

I ordered Northface sliders which arrived faulty so I tried to do a warranty on the item but you never get a reply off this company. Plus ordering to the uk and trying to send back to Spain is a pain and the return charges don’t make it easy to send items back. Don’t order from this company!

June 30, 2026
Unprompted review
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Reply from Deporvillage

Hi,

We have sent you an email regarding your case. We are working to resolve it as soon as possible.

We apologise for any inconvenience this may have caused.

Best regards,

Your Deporvillage team

Rated 1 out of 5 stars

Terrible customer service, steer clear

Bought some shoes, they took a lot longer to arrive than stated. That was ok, I had a feeling they would. However they are too small. I'm STILL waiting for them to collect 9 days after requesting and paying for the courier via their website. I've tried to use the webchat, its a bot, don't bother. I've had one email saying they would investigate and stating they are committed to a response within 24-48 hrs. 8 days later that hasn't happened.

So if everything goes to plan, then DeporVillage are ok. If it doesn't you're in trouble. I won't be using them again.

June 28, 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hi,

We have sent you an email regarding your case. We are working to resolve it as soon as possible.

We apologise for any inconvenience this may have caused.

Best regards,

The Deporvillage team

Rated 1 out of 5 stars

I am very disappointed with both the…

I am very disappointed with both the product and the customer service. The helmet's internal padding is poorly designed, does not fit properly, and makes the helmet uncomfortable to wear. For a product in this price range, this level of quality is simply unacceptable.

What made the experience even worse was the customer support. Communication has been slow and unhelpful, and they refuse to provide a return shipping label, even though I simply want to return the helmet and receive a refund. Instead of making the return process straightforward, they have made it unnecessarily difficult.

Based on my experience, I cannot recommend buying from this company.

May 28, 2026
Unprompted review
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Reply from Deporvillage

Hello,

As stated on our warranty policy, the resolution and final decision depends exclusively on the brand. One of our agents will contact you to give you more information regarding your case.

Thank you for your understanding!

Best regards,

The Deporvillage team

Rated 1 out of 5 stars

Awful experience

Awful experience, Ordered 3 items in May. Still waiting on delivery. Have been told twice there was an issue with delivery address yet is a Spar shop open from 6am - 12 midnight 7 days a week. I have messaged a dozen times without even a response. Today I was on the chat bot and disconnected after an hour of waiting for an agent. DO NOT BUY FROM THEM!!

July 23, 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hi,

We have sent you an email regarding your case. We are working to resolve it as soon as possible.

We apologise for any inconvenience this may have caused.

Best regards,

The Deporvillage team

Rated 5 out of 5 stars

great experience

great experience, bought North face camp basket and it was not what I expect, I've returned it and bought a bigger one, refund in a few days, no questions asked, amazing website.

July 13, 2026
Rated 1 out of 5 stars

Impossible to return items from UK

I’m trying to return a pair of shorts and the collection from home wasn’t made. I’ve found it impossible to contact any customer services about this and have only got to chat to an AI bot.

What ever happened to picking up the phone and talking to a customer assistant.

All this technology and I can’t even send a pair of shorts back.

Unacceptable and won’t be using this company again.

July 21, 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hi,

One of our agents has contacted you by email to provide a response. Your case will be handled via email.

Thank you for your patience.

Best regards,

Your Deporvillage team

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