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Deporvillage Reviews 

464,709
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Great price on shoes I was looking for. Promised delivery time was way too optimistic and was not fulfilled - which I expected, so no big deal. Otherwise everything perfect. So just do not promise wha... See more

Rated 5 out of 5 stars

I’ve been wearing a certain style of Columbia hiking shoe for a few years and Columbia has decided to stop making them, this company actually had several pair I ordered them. They shipped them to me.... See more

Rated 5 out of 5 stars

Everything worket fine. I was Just Surprise The payment was completed without verification in my bank and card as usual. Delivery 1 day later as announced but that's ok for the GLS service. Overall go... See more

Rated 5 out of 5 stars

Deporvillage as a e-shopping plateform is good, but the the product by Salomon Made in Combodia is NO good, too narrow. Seem made especially for SouthAcia people. Not for Uropeans

Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Bicycle Store
  4. Bike Accessories Store
  5. Outdoor Sports Store
  6. Running Store

Written by the company

Deporvillage es la tienda online de deportes líder especializada en ciclismo, running y outdoor. Contamos con un amplio catálogo de productos de las marcas más punteras del mercado, seleccionados por expertos para deportistas exigentes. Nuestro compromiso es ofrecerte el mejor material técnico con una experiencia de compra rápida, eficiente y diseñada para ayudarte a alcanzar tus próximas metas


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

465K reviews

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4.4

All reviews

(464,709)

76,953 reviews in the last 12 months

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Rated 1 out of 5 stars

Impossible to return items from UK

I’m trying to return a pair of shorts and the collection from home wasn’t made. I’ve found it impossible to contact any customer services about this and have only got to chat to an AI bot.

What ever happened to picking up the phone and talking to a customer assistant.

All this technology and I can’t even send a pair of shorts back.

Unacceptable and won’t be using this company again.

July 21, 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hi,

One of our agents has contacted you by email to provide a response. Your case will be handled via email.

Thank you for your patience.

Best regards,

Your Deporvillage team

Rated 2 out of 5 stars

Poor quality goods and service

I received the pair of sandals very quickly. When I looked at them they were clearly defective so I went back to the site to ask for a return.
For the last 6 hours I am told that the package has still to be picked up by me, therefore I cannot return something that hasn't been delivered.
The webchat service is less than useless.

July 23, 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hi,

We have checked that one of our agents is already attending your issue. We remain at your disposal by email.

Thank you.

The Deporvillage team

Rated 1 out of 5 stars

My package was supposed to be delivered…

My package was supposed to be delivered on 21 July, but it is still showing as in transit. I placed the order on 9 July, and this delay is very disappointing.

I have already contacted your customer support by email and Facebook Messenger, but I haven’t received any response. This level of customer service is unacceptable!

Also, where can I find my tracking number? I can’t find it anywhere in my order confirmation or other emails.

Order No: 900556098

I will not be ordering from your store again. Total shit service!

-----------------------------------

Nothing has been resolved! My package is still in Spain.

14/07/2026 00:01
The parcel has reached the parcel center.
Spain SANTA PERPÈTUA DE MOGODA

20/07/2026 11:56
The parcel is stored in the parcel center.
Spain SANTA PERPÈTUA DE MOGODA

27/07/2026 06:19
The parcel is stored in the parcel center.
Spain SANTA PERPÈTUA DE MOGODA

When I write to support via email nobody is responding on my message. You took my money and are not willing to resolve the issue. I WANT FULL REFUND! I will post bad reviews until you return my money back.

July 23, 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hi,

We have sent you an email regarding your case. We are working to resolve it as soon as possible.

We apologise for any inconvenience this may have caused.

Best regards,

The Deporvillage team

Rated 1 out of 5 stars

Warning - not reputable

Ordered an e-bike and pedals, but only the pedals were delivered. Complained multiple times, but received no response. I wouldn't recommend this company to anyone.

July 17, 2026
Deporvillage logo

Reply from Deporvillage

Hello,

After carefully reviewing your case, we can confirm that the issue has been resolved successfully.
If you have any further questions, we will be happy to assist you. Thank you for your trust and for giving us the opportunity to improve.

Best regards,

Your Deporvillage team

Rated 1 out of 5 stars

Poor communication didn’t have proper…

Poor communication didn’t have proper delivery arrangements which meant I had to travel an hour to parcelforce depot to collect who told me this always happens with this company- great product, appalling delivery arrangements and non existent customer service as they think AI will deal with you. Buy from others - I won’t go back and , they won’t deal with this post properly which demonstrates all I have stated because they don’t care

July 22, 2026
Deporvillage logo

Reply from Deporvillage

Hello,

We have forwarded your comments to the relevant department in order to improve our service and offer you the best possible shopping experience. Thank you for your cooperation.

Best regards,

Your Deporvillage team

Rated 5 out of 5 stars

Good Company

I had looked for this skecher for a while and managed to find it in this company. Considering the company is not UK based I received the order quickly. So I would order again from Deporvillage.

July 22, 2026
Rated 5 out of 5 stars

Very good to deal with

Very good to deal with, and when I had a query about my order and emailed the company they were very quick to respond and sorted everything satisfactory.

July 22, 2026

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