The slate sign arrived OK, but broke after a few months, presumably because the wood was of poor quality and warped. Nevertheless, the slate should have been strong enough; after all, it was bought to... See more
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Easy process to order, and delivered sign appeared exactly as that was ordered, with respect to colour and text etc. However the holes between back wall plate and front floating perspex sign were not... See more
the sign came after two attempts (and some of the hateful rubbishing around when you're lied about... with the claim that it got sent but we're making one more for you, sir... - really? in 2022...... See more
The product was as expected - thick slate and clear writing as per design. Item received nicely protected and before the estimated date. Looks good next to the front door, on the wall of the house. R... See more
Company details
Information provided by various external sources
At Design a House Sign our wide-range of house signs and house numbers allow you to add that finishing touch to the exterior of your home. All of the house name signs that we sell are unique to you, allowing you to customise and personalise your very own house sign or house name plaque.
Contact info
Maytham Farm, Maytham Road, TN17 4QA, Cranbrook, United Kingdom
- info@designahousesign.com
- www.designahousesign.com
Hasn’t replied to negative reviews
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I was really impressed as the address…
I was really impressed as the address is etched in.
My last plaque was stickers which pealed off!
Definitely recommend these.
Great product
Great product, great service.
Extremely happy with my sign.
I am reluctant to even tick one star.
I am reluctant to even tick one star.
The product has not arrived, a second has not arrived.
Not credible to keep blaming the Post Office.
Good design process, shame about the etching.
The design process is excellent as I've not found any other that provides the on line facilility to orientate the plate and size and position the numbers so well.
However I have reduced the rating because of my confusion of the description between "engraving" and "etching". My own fault perhaps, but I was very disappointed in the etched character that looks cheap as if it is only painted on.
Delighted with my house sign and your…
Delighted with my house sign and your excellent customer service
Wide range of products, fast service.
Very easy to select and customise from a huge number of signs. Finished sign came quickly and was of good quality. Very pleased with it.
Easy to use website
Easy to use website. Excellent product just what we wanted
House sign…
Order was delivered on time and I was kept informed by email of delivery. Really pleased of quality excellent value for money would definitely recommend
New House sign
Easy process to order, and delivered sign appeared exactly as that was ordered, with respect to colour and text etc. However the holes between back wall plate and front floating perspex sign were not correctly aligned, hence had to re-drill front perspex plate, making both holes bigger than required and visible.
Good value for price, be interesting to see how long text lasts, as appears to be fading already in sun!!
A really poor quality product
A really poor quality product, which we felt was unusable. When liaising with the company, the customer service was even worse. Extremely rude and inappropriate responses.
Our best advice is to stay away from this company!
Great Customer Service Solved Issues,
First sign arrived with the name of the house printed, not engraved & the slate chipped in places. It took approx 6 wks to arrive. I then read the reviews & panicked.
However I emailed their customer service and dealt primarily with a Ben Weeks. I was asked to send photos of the sign & within approx two weeks a new sign, engraved & on another type of slate arrived. I actually found their customer service very professional, prompt, friendly and able to problem solve with ease. I exchanged a 6/7 emails with them & they were really above the usual level of customer service merry go round you find your self on when trying to resolve an issue. So 10/10 customer & 8/10 for the product issues though the final product is a 10.
Fantastic service
Fantastic service, fantastic sign, I highly recommend this company
I ordered a slate house sign and solar…
I ordered a slate house sign and solar light. The solar light never came but I contacted customer service and they refunded me. Really pleased with the house sign.
Thank you.
Great website that helped me create the…
Great website that helped me create the house sign, the finished product looks really good.
Only wish I had gone with a bigger size it looks that good!
Quality of the product is good
Quality of the product is good. The time taken from order to receipt was longer than expected.
Can I suggest an improvement for the finished product. If the screws that were provided with the product were changed for mirror screws where they come with a screw on domed cap with a stainless or chrome finish, it shows the fitted product up really well and looks ‘quality’.
Hassle-free and excellent results
It was easy to specify my sign on the website and the finished product was exactly as expected. Very pleased.
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