Prompt and efficient service, great price! Small piece of stand was broken, replaced within 24 hours, will definitely use DesignSupply again for our company's printing needs
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you to Chris Fearon for providing exceptionally great customer service every time we a place an order. It's great to deal with someone who doesn't force a sale or sounds like they're readin... See more
I have been searching and comparing large format printer prices all over for weeks. Lucky I found Design Supply prices amazingly unmatched. I placed my order within days it was ready to be picked up f... See more
Good service from Design Supply. We receive all our ordered supplies in a very timely manner. The technical support is very efficient too. We have have very good help with any issues that have... See more
Company details
Information provided by various external sources
Welcome to Design Supply, the experts in Large Format Printers and Graphic Design Supplies If you're in any doubt as to the best large format printer for you, talk to us. No-one in the country is better equipped to guide you to your best large format options. Why? Because we're independent, yet also an authorised supplier of all the top brands...and to us, personal service and customer satisfaction are our priorities. Understanding your world: we constantly deal with clients with very different sets of needs. That includes: CAD and GIS : Architecture, engineering and construction; Infrastructure, utilities and telecommunications; Manufacturing, automotive and transportation; and Public Sector and Corporate. Graphic Design, Photography and Fine Art. (See the range): Graphic design, Photography, Fine art Print Service Providers : Repro-houses and copy shops, retail and education; Display, Signage, Vehicle Wrap, PoS related products. Graphic Design Supplies : Full range of Graphic design supplies for every application. We develop an ongoing relationship with our clients, and once we've pointed you to the best large format printer for you, we can help you get the most from your machine - by providing you the media and supplies you need - and by opening your eyes to the very latest ideas and possibilities in the world of large format.
Contact info
Unit 2, Green Lane Business Park, 238 Green Lane, SE9 3TL, New Eltham, United Kingdom
- 020 7842 1555
- sales@designsupply.co.uk
- www.designsupply.co.uk
4.6
Excellent
282 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Qucik efficient delivery
January 17, 2020
Unprompted review
one of the best suppliers to deal with
one of the best suppliers to deal with. All staff in all dapartments are just so helpful.
January 16, 2020
Unprompted review
Reply from Design Supply
Thank you!
Alistair - Director
A truly exceptional experience from…
A truly exceptional experience from start to finish - expert advice and transaction handling from Phil Jolly to next day delivery . 100% recommend
January 8, 2020
Unprompted review
Excellent Service
Excellent Service
Excellent Price
Speedy delivery and installation
Very professional outfit
December 19, 2019
Unprompted review
Great service
Great service. I needed a new A1 simple printer. Spoke to Phil Jolly. went through everything and liked the informed but very friendly way in which he dealt with me.
Paid the money and it will be here tomorrow. Couldn't ask for better service. Will buy all my printer needs from here in the future.
Steve Tomlinson of SSC Ltd.
November 26, 2019
Unprompted review
Exceptional service
Exceptional service. We have received sound advice from knowledgable staff throughout. We're very happy with both the plotter itself, and the assistance we've received (from our initial research - through to delivery and installation).
November 12, 2019
Unprompted review
Fantastic
Superb service from Paul Coates, answers my email before I've sent it ha ha. Always comes up with the goods. Keep up the excellent service!
October 23, 2019
Unprompted review
Really good customer service
Really good customer service, Jamie is always keen to help find the best prices! Highly recommend using.
October 22, 2019
Unprompted review
Excellent supplier
Chris at Design Supply is great to deal with. Very helpful and responsive and the pricing is competitive too.
October 22, 2019
Unprompted review
Always very helpful
Always very helpful, very quick delivery and know exactly what you need to get your orders right first time.
If there is ever anything wrong (which is hardly ever) they know who to either send out to you or how to solve the problem straight away
Ask for Terry L
October 22, 2019
Unprompted review
My first contact with Design Supply was Phil Jolly
Phil is very friendly and honest, he chatted with me on the phone and was very helpful and gave great advice in regards to what I was looking for in a printer and the types of prints I wanted to achieve. He even did samples for us which helped immensely, but all with honesty and no pressure in making a sale. He has been a continuous help always answering my emails, nothing is too much trouble for him. Thank you for everything Phil! :)
September 11, 2019
Unprompted review
Pre-sale chat with Phil Jolly
Pre-sale chat with Phil Jolly. Answer every question I asked and didn't feel I was being pressured for a sale. Now that's how you do account management.
September 10, 2019
Unprompted review
We've been dealing with Design Supply…
We've been dealing with Design Supply since we bought our first plotter over ten years ago. I've always been very happy with the service and we've just bought a new replacement for our trusty iPF-710. James has been great. Thank you.
August 22, 2019
Unprompted review
The team at design supply have always…
The team at design supply have always had exceptional customer service. Charlie in particular is always willing to go above and beyond to explain things! They are helpful patient and knowledgable. I can't recommend them enough! Thank you for everything!
August 13, 2019
Unprompted review
Design Supplies - Terry
I have had the pleasure of dealing with Terry for nearly 2 years. Fantastic service, polite and always reasonably priced.
I would highly recommend.
Shear Architectural Design Ltd
July 25, 2019
Unprompted review
Great Service from Shaun
Great service and advice from Shaun,
Definitely will come back to purchase future ink cartridges.
July 24, 2019
Unprompted review
Very friendly efficient service
Very friendly efficient service, offered great professional advise which resulted in a purchase that met my requirements and one which I am very happy with. I’ll definitely be a repeat customer in the near future.
July 23, 2019
Unprompted review
Great Service
Great service from James and really like the fact that we can bulk order, kindly kept for us and have it delivered when required.
July 23, 2019
Unprompted review
Great service from Charlie as always
Great service from Charlie as always, we were in need of a new large format printer asap and we had a new Canon TM-300 a few days later!
July 19, 2019
Unprompted review
1st class service again with very…
1st class service again with very helpful staff. Always a pleasure to do business.
July 17, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.