Destination-GReviews 

84
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I ordered a Rick and Morty surprise nerd box for my partner for Xmas as he had seen this advertised on instagram. Ordered early November however I have never received anything! I have sent emails, mes... See more

Rated 1 out of 5 stars

With regards to order number #2025, tried contacting the number provided of 01305 897802, which is constantly engaged, emailed both email addresses listed on contact and got a bounce back straight awa... See more

Rated 1 out of 5 stars

Ordered via sponsored Facebook post on 23rd Nov, 3 weeks later, still no delivery. Clicked the link in the website, unavailable - they changed the address. Tried to phone.. no customer service num... See more

Rated 1 out of 5 stars

Could you please tell me when my orders are going to be dispatched please? Please also be advised that I have spoken to the fraud team at my bank who are fully aware of the situation. If I do not rece... See more

Company details

  1. Printed Clothing Store

Information provided by various external sources

Why buy from us? - - All orders are shipped FREE UK postage! - We ship orders fast! For in stock items order before 2pm and it ships the same day! Custom made products take 1-2 days to ship! - 60 Day returns! Don't like it? Send it back for a refund or exchange no worries!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

84 reviews

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No recent history of asking for reviews

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1.3

All reviews

(84)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery, Great Hoodie, Excellent quality

Delivery was superfast, Hoodie was just as described and is soft and warm, with great Star Wars Rogue one graphics on. My partner loves it!

December 16, 2016
Unprompted review
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Reply from Destination-G

Glad that your partner is happy! and glad to of been of service. Thank you.

Rated 5 out of 5 stars

Excellent

Good reliable service they did what they promised

December 12, 2016
Unprompted review
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Reply from Destination-G

Glad that you are a happy customer. Thanks

Rated 5 out of 5 stars

Excellent Delivery

The item was ordered on Tuesday night and arrived Thursday afternoon. The jacket was excellent quality and well worth the price.

December 10, 2016
Unprompted review
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Reply from Destination-G

Thank you Harrison for the great review!

Rated 3 out of 5 stars

Good product! Postage and packaging could do with some work

I ordered the Hobbit shot glasses on a Monday and they didn't arrive until Saturday when I was led to believe that it would take less time than that. The box that the glasses were in was also a little beat up. But the glasses look great and my best friend loved them so I was happy nonetheless :)

December 10, 2016
Unprompted review
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Reply from Destination-G

Sorry that there was a delay with this. Hope your friend likes them!

Rated 1 out of 5 stars

So so awful

I bought from this 'shop' on Black Friday in the sale, after my item never arrived I wrote a review on here and got a reply finally telling me that it was 'lost in transit'. I was then refunded the money I paid and then given a £20 credit to spend at the store so I thought I may as well try it again so I did and I spent my £20 credit and paid for the postage. I even emailed asking if the items I ordered would come in time for xmas and I was told definitely yes it would be. It's now been 2 weeks since I ordered and is the 23rd of December and I still have nothing. No Christmas present for my brother. No email to say it was dispatched... nothing. Don't waste your time with these people.

December 9, 2016
Unprompted review
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Reply from Destination-G

Hi Rhiannon, sorry your order did not ship. i have just looked into this and it seems the two items you ordered where in different warehouses so this is why the fulfilment centre in Nottingham did not ship the tee as the Gas Money top was in another center. Logistics error sorry, i will get these sent to you free of charge after Xmas and also send you a new £20 gift voucher to use. All of warehouses are doing a full stocktake on Boxing Day so this issues will not occur again. Sorry once again, regards Phil

Rated 5 out of 5 stars

Excellent

First time I'd bought anything ,product is excellent quality,speedy delivery so in all thx I have one happy lady on my hands

December 8, 2016
Unprompted review
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Reply from Destination-G

This is fantastic news!! Thanks for the great review

Rated 5 out of 5 stars

Harley Quinn lovers will love this jumper.

Any fan of Harley Quinn will love the look and feel of this jumper. My daughter wanted to wear it straight away and she can be fussy so thumbs up from her also.

December 8, 2016
Unprompted review
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Reply from Destination-G

We are so pleased that you are happy with the jumper! thank you for taking time to write this review!

Rated 5 out of 5 stars

Very happy with service

Easy website, quick and easy to order, speedy delivery. Overall extremely happy costumer.!

December 6, 2016
Unprompted review
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Reply from Destination-G

We are very pleased to hear this! Thank you Colleen.

Rated 3 out of 5 stars

Very little information

I ordered a Christmas jumper on a Sunday night and didn't receive any notification until I contacted them to ask were it was the package finally came the next Friday and was left with a neighbour without my permission. And as for the jumper it is very small for the size stated and not particularly good quality either

December 5, 2016
Unprompted review
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Reply from Destination-G

Hi Gary, you ordered this on the Sunday as you say and this product was always due to ship on the 1st December as shown on the listing. I am afraid we have no control over the postman or couriers about leaving with neighbours so i am sorry about this. It is not an instruction from us, all orders are tracked so they are signed for to ensure delivered safe and sound. Please remember if the size does not suit we offer a 60 day return service so you can exchange for a larger size? I have also emailed you directly with returns instructions should you wish to do this, regards CS

Rated 3 out of 5 stars

Average

Didn't sign up for email newsletter but have had near daily emails regardless. Hoodie ordered, not great quality.

December 5, 2016
Unprompted review
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Reply from Destination-G

Hi Sarah, all customers have the option on the checkout page to untick from newsletters. I have edited your account to ensure you receive no more of these. Please remember we offer 60 day returns so if you are not happy please feel free to return for an exchange or a refund. Email us at info@destinationg.net with your order number should you wish to return and we can provide you with return instructions. best regards

Rated 3 out of 5 stars

Long wait, but worth it

No order confirmation email, took almost 3 weeks to arrive. Took money straight away. Not very good contacting service. But definitely worth the wait.

December 5, 2016
Unprompted review
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Reply from Destination-G

Hi Megan, your order confirmation was sent on 9th November to your email address used when you ordered. This was always a end Nov/1st Dec despatch hence the wait. Glad you like the Harley Quinn Christmas Jumper, they are super popular! Thanks for your custom! best regards and Happy Christmas.

Rated 5 out of 5 stars

Great service

Easy web site to use, keep you updates on dispatch and great product love my harlequin Christmas jumper

December 4, 2016
Unprompted review
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Reply from Destination-G

Thanks Lavern for your kind feedback, The Haley Xmas Jumper is our number one product at the moment! We think its awesome!!!

Rated 5 out of 5 stars

Fast service, hassle free delivery.

Ordered a few Xmas presents, all here within 3 days. Well packaged, exactly what I expected. Delivery guy even made use of my safe place & actually left a card to say it was there! Couldn't have been royal mail! 😂😂

December 3, 2016
Unprompted review
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Reply from Destination-G

Hi Samantha, thanks for the feedback! You are right we don't use Royal Mail LOL! Yodel or DHL Parcels are our usual courier, very reliable!

Rated 5 out of 5 stars

Excellent customer service

I inadvertently ordered the wrong size. I sent it back and got a replacement item very quickly. Phil was really helpful. Thank you very much.

December 1, 2016
Unprompted review
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Reply from Destination-G

Thanks Sue, it was a pleasure to help you. Glad we were able to get things sorted quickly for you!

Rated 5 out of 5 stars

Batman wallet

It fits the description of the item, delivery was super fast.

November 28, 2016
Unprompted review
Rated 5 out of 5 stars

First class

great communication and super quick despatch. I wish all orders were this easy :-)

Thank you

November 28, 2016
Unprompted review
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Reply from Destination-G

Thanks Zoe! Enjoy your Titanfall 2 Clothing! We love it!

Rated 5 out of 5 stars

Great Service

Good product choice, some unique items. Fast delivery.

November 28, 2016
Unprompted review
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Reply from Destination-G

Thanks for the feedback James! Hope you enjoy your new Star Wars Varsity Jacket!

Rated 5 out of 5 stars

LOVE THE PRODUCTS

I Love the amazing range of product this store sells!, I am a little unsure of my tracking number however so I am a little unsure about the shipping l, but apart from that I would defiantly recommend this company and it's products :)

November 28, 2016
Unprompted review
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Reply from Destination-G

Hi Jess, thanks for the feedback. We email you the tracking info when orders ship. Tracking numbers can be monitored at http://www.13-ten.com as we use Yodel and Hermes for Tracked UK as its a better and more secure service than Royal Mail. We will email you when its on the way!

Rated 5 out of 5 stars

Amazing service, quick and good value!

Great service, the website is well set out and makes it easy to find what you want. The items are great value for money and in good quality. A good amount of emails are sent to constantly keep you up to date on the shipping of your product. Overall a great service and I would highly recommend this to anyone!

November 27, 2016
Unprompted review
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Reply from Destination-G

Thanks Emma, thats really kind of you! I just went into the system to see when you purchased and was very pleased to see the warehouse managed to get your order shipped within 2 1/2 hours of ordering the same day! Hope to see you shop with us again soon!

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