Destination2 Reviews 

We received the info we needed without fuss and made a deposit with Ms Edwards.

Extremely helpful & knowledgable staff. Great price for the holiday we wanted.

All my questions where answered and additional information given.Agent was very polite and professional.

The staff, particularly Lilly who sorted out an issue for me within minutes

An excellent service in securing and finalising booking details. Very professional and personable service from Nadine, the company representative that I spoke to. Thank you.

Romy made it easy to book.

Nikita was really helpful, price was the best I could find for 2 weeks in Saint Lucia. Same date and flight as other companies but al least £600 cheaper. Lets hope everything goes to plan. 🤞

I booked for a free upgrade. Advert stated “B&B upgraded to Half Board Dine Around” two hotels I booked. The hotels I booked advised me to contact Destination2 as they needed to confirm the free upgrade. I contacted Destination2, they said I didn’t pay for “Half board”. I asked them why would I need to pay for half board when clearly it says Bed and Breakfast would upgrade to Half Board Dine Around. I showed them the screenshots. They give me the run around and told me no one would be able to help me. Basically I’ve been scammed by false advertising by them.

Additional comment: stop lying about me not’clicking the right option’ if it states B&B free upgrade to Half Board Dine Around. Why would I pick Half Board. Make it make sense. Scammers.

We have found Matthew Mitchell to be extremely professional. He is so efficient and conscientious. He goes above and beyond to sort out our holidays and any queries he is always to hand. He is at the end of an email anytime. He has never let us down and always gives us an amazing deal. He is my absolute go to when booking a holiday. I would not
Book with anyone else! He is a Star!!

Booked the last 5 holidays though them, good all round value never had any issues

Ruined honeymoon, avoid this company or risk losing all your money. We booked ultra all inclusive in Abu Dhabi. The hotel we are booked in has closed most of the restaurants and bars, due to the conflict. The reason we choose that hotel was because of all the restaurants and bars. We asked Destination 2 if they could move us to another hotel that has all restaurants and bars open. Trading standards advised Destination 2 should move us free of charge due to the hotel no longer being fully open and operational. We contacted destination 2 and told them what trading standards advised us. Destination 2 then started ignoring us and have not responded to any of our emails or phone calls and the sale centre staff refuse to help or put you through to someone who can deal with your concern and then cut you off the call.
We eventually realised we were not going to get our money back or moved to a different hotel and destination 2 were obviously not going to help us. We then asked if we could pay to move hotel. we got quoted an extra £1200, we wasn’t happy but agreed as we were not getting anywhere with this company, we phoned up and said ok we will pay, to be told the price has changed and now they want more money an extra £2,158.92 and added at the bottom of the email quote they sent was an added note that the price is none negotiable.
This is not the way to treat your customers.

Nikita was very helpful with my booking to South Africa as we were going in a family of 8 people and change our itinerary so many times but she was very patient and got us the best deal I will certainly be booking with Nikita again.

Excellent service and great help in arranging out holiday

I thought the booking process was straightforward easy, give me proper advice and made it simple. Thank you very much Robert Hartley

Spoke to Heather at Customer Services today. Didn't have to wait in a queue for my call to be answered, Heather was polite, knowledgeable, patient and very helpful. I have to say it was one of the best customer service encounters I have ever had.
I hope the holiday matches my (now) enhanced expectations.

Great service from Phil, he went the extra mile to get me a better deal with cruise company. Will be using Destination2 for future bookings

Joseph Weeks was very helpful and knowledgeable. he was very patient with my many questions and a pleasure to deal with

Very happy with the service and assistance provided by Matthew at Destination 2. I would highly recommend.

Nadine was super helpful as always. She helped me organise a surprise trip for my husband. Amazing service

I can't recommend Nadine highly enough! She was absolutely fantastic from start to finish and made booking our holiday such an easy and enjoyable experience. She was incredibly helpful, patient, and knowledgeable, taking the time to answer all of our questions and helping us find the perfect holiday to suit our needs.

Nothing was too much trouble, and her friendly, professional approach gave us complete confidence throughout the booking process. It's rare to receive such exceptional customer service these days, and Nadine really went above and beyond to make sure everything was just right.

A huge thank you to Nadine for all of her help. We can't wait for our holiday, and we'll definitely be booking with her again in the future. Highly recommended!