Nadine organised our second trip with Destination 2 . First class - firstly to Oman and now to Sri Lanka. She tries hard to get the best deal on flights and helps to determine which hotels to select-... See more

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Company details
Written by the company
With a wealth of experience in the travel industry, our dedicated team of specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.
Contact info
United Kingdom
- www.destination2.co.uk
Asks customers to review
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Replied to 98% of negative reviews
Typically replies within 24 hours
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I can't recommend Nadine highly enough
I can't recommend Nadine highly enough! She was absolutely fantastic from start to finish and made booking our holiday such an easy and enjoyable experience. She was incredibly helpful, patient, and knowledgeable, taking the time to answer all of our questions and helping us find the perfect holiday to suit our needs.
Nothing was too much trouble, and her friendly, professional approach gave us complete confidence throughout the booking process. It's rare to receive such exceptional customer service these days, and Nadine really went above and beyond to make sure everything was just right.
A huge thank you to Nadine for all of her help. We can't wait for our holiday, and we'll definitely be booking with her again in the future. Highly recommended!
Nadine organised our second trip with…
Nadine organised our second trip with Destination 2 . First class - firstly to Oman and now to Sri Lanka. She tries hard to get the best deal on flights and helps to determine which hotels to select- very friendly and understanding.Would recommend her strongly.
Super friendly and helpful
Super friendly and helpful. Found the best prices. Smooth, easy booking process. Thank you so much to nadine and keely!
1st CLASS SERVICE
Nadine Edward’swas extremely polite & knowledgeable.She made my booking very simple & straightforward it was a pleasure talking with her.would recommend her to anyone thanks for taking my booking for Thailand it was our 1st time booking with Her but definitely not the last 😍❤️😍👌👌
Amended Booking
need to amend my booking and Nadine was amazing. Really took the time to ensure I had the best rooms which suited our family.
Thank You Nadine
Last minute booking to Barbados
Last minute booking to Barbados, departing Saturday, Nadine was superb. All booked and sorted in 30 minutes! Saved me £1000 compared to other websites. Smoothly done, friendly and was sympathetic to my hangover after England's defeat last night in the World Cup semi final.
Great Experience
2nd Holiday I have now booked through this company. Really good communication and they work with you to make sure you get exactly what you want. Definitely recommend.
Excellent customer service
Have used this company a few times and never disappointed. I went to book online but didn’t complete. Got a phone call from Nadine who was so friendly, knowledgeable and booked my holiday with no hassle. Nadine explained exactly what I was paying for and made sure I was happy before going ahead. I didn’t feel pressured at any time an asset to Destination 2.
Great experience with Destination2
Great experience with Destination2. Just booked our second holiday with them, this time to Mauritius. Shauna was very helpful in getting this sorted for us!
Holiday Booking
D2 & John made the whole process of booking my trip a breeze, would definitely use D2 again!!
I would like to say a huge thanks to Nadine
I would like to say a huge thanks to Nadine for all of her help in finding an incredible deal on my holiday . She went far and beyond in helping and the communication was amazing.
Id highly recommend anyone who wants to book a holiday to deal with Nadine as you wont be disappointed.
Thanks again Richie 😉
Follow up to previous bad review
I guess this company is good at selling holidays, but absolutely awful after that if for some reason you need to cancel. Their "customer service" is terrible! They don't care, they feed you lies. It took me to leave a bad review for them to actually refund me (after 14 weeks!) But was told, and I quote from their response "We also note that your request for the refund to be processed via BACS was made only recently and which requires greater security checks" and they still refunded to my credit card causing me further delays in receiving my money! I even emailed their CEO Andy Freeth, who did not even respond! Not a surprise! AVOID!!!

Reply from Destination2
Great customer service
Great customer service. Even when agents are not available they return calls promptly.
Always search for the best deals.
Helpful advice.
Nadine went back and forth with me to…
Nadine went back and forth with me to get the perfect trip
Excellent customer service from Nadine
Excellent customer service from Nadine. Very helpful and insightful for booking my family holiday to Marrakech. Was patient and provided a lot of helpful information for our stay.
Shaunagh was very friendly and patient
Shaunagh was very friendly and patient. Thank you.
I rang to book a holiday to Thailand…
I rang to book a holiday to Thailand with 2 nights in Bangkok added on at the end. I spoke with Matt and he could not have more helpful. After giving him info he emailed it back to me to check. After talking me through the option I paid a deposit and received all the documents almost immediately. Matt gave me his email and direct line number so if I have any questions or worries I can contact him easily. As I said Matt could not have been more helpful and I am confident our holiday arrangements will be smooth.
2nd time choosing to go to Phuket with…
2nd time choosing to go to Phuket with you.very straightforward booking process
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