Destination2 Reviews 

GREAT CUSTOMER SERVICE AND PRODUCT KNOWLEDGE

Only called to ask a few questions and ended up booking a dream holiday to the Maldives, spoke to Dan and he was amazing really helpful, made the process super easy, gave us options and before we knew it our holiday of a life time is booked, would 100% recommend booking with Destination2, thank you.

Booking is swift and all documents sent on how to book other options, after that no contact you are left on your own.
That is fine if you are a frequent traveler however some need that personal touch.

Booking was so easy. Got exactly what we asked for and a very nice lady to help us

Once Sohit was engaged with my enquiry it all went smoothly and very happy with the outcome for what was a difficult trip; it involved people coming from different parts of UK going to Greece for a family holiday.

We were referred to Destination2 by Trivago from the very beginning I found staff were unhelpful bordering on rude. We ordered pickups from the airport to hotel and reverse, I had to cancel and get a taxi because they got the timings wrong and then blamed us. My documentation said everything is paid and do not pay the hotel anything, the hotel the Marriott marquis in NYC promptly charged my card with taxes. The hotel said Destination2 had not paid them and to contact Destination2 which I did. The person on the phone did not understand what I was talking about and contrary to my booking form said I would have to pay its the way things are. The hotel charged my account with a smile and said Destination2 had not paid them. Totally disillusioned with this company and will never use Destination2 or Trivago for referring them.

Nikita was excellent, very helpful, patient and did all she could to help me.

Customer Service is absolutely appalling!
We did not get what was verbally promised when booking and follow up service was terrible.
Despite having been one of their most loyal customers over recent years they
simply didn’t want to know and wouldn’t help us, Only suggestion I can give is find another company to book with. Destination 2 only want your money.

Booked quite a few holidays with destination 2 was great getting my money back when the conflict kicked off and staff always great

Huge shout out to Keely. I called to get some clarity on an hotel and booking and she supported me with everything and then helped me with my booking. Thank you! Paul

Nadine was excellent throughout the call and arrange our holiday with ease. I would definitely recommend her and Destination2.

Nadine was just amazing and patient when helping us to book our holiday. She took time to understand our family's exact needs for the right holiday. Have booked with many travel companies in the past but will definitely return to Destination2 next time after this experience. Thank you Nadine!!

Excellent customer service from Joseph, replied immediately to all requests and was very helpful in providing the best possible deal for our holiday.

Excellent experience when booking my flight first class professional friendly service would not hesitate to use when booking any future travel plans

Excellent. Amazing price for an identical holiday, phones answered quickly, questions resolved smoothly and easily, and booking made effortlessly. Most importantly we got the hotel confirmation number immediately which is always welcomed.

At first the booking was going great, good choice of destinations and hotels, all cheaper than most other operators. The problem starts when there is a problem, you manage to get through to an operator who are the most unhelpful people and fob you off at the first instance.
As a family, we have a holiday booked for the end of July. Our problem is the hotel we chose in Abu Dhabi is operating on limited service after the conflict, most of the staff have left, and so we have asked for another hotel. According to Trading Standards we are entitled to a free upgrade to another hotel or a full refund. After several calls and emails, the matter still needs resolving. Destination2 have showed total lack of respect both when trying to call or leaving emails.
We as a family, would prefer to be moved to a hotel with full open amenities, but our now looking at other options.
Really bad experience.
After 1 week we get a reply which doesn't solve the problem, get offered to move hotel for another £1200, which trading standards say should be free.
Try and call and get through to the most unhelpful people who couldn't care less.

Excellent service
Very competitive compared to booking direct
Sohit Lakhanpal was extremely helpful

Nadine was excellent in helping sort out our holiday. No issues whatsoever with a lovely friendly approach and manner

We had not booked destination 2 in awhile but found a good price online. Called up and spoke to Stephanie who was very helpful. We knew what we wanted but was nice to speak to someone to helped get booked. Can now stay in touch with Stephanie if any issues. Great service.

Yet again another seamless and stress free booking with Nadine to the Maldives. Nadine knows our preferences and personalised our trip perfectly. Her knowledge of resorts makes choosing a hotel so much easier . Thank you Nadine again for your professional and personal service.