Filled out Worcester Bosch inquiry form on line quite late in the evening. Within half an hour contacted by Devon Heating Services that’s quick arranged video call for the next day All booked in re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Can we say a massive thank you to all at devon heating services, from 1 telephone call to 1 week later having new worcester bocsh boiler being fitted. Can We thank Tom & ollie for there excellent kn... See more
Had an old back boiler and gas fire removed, new combi boiler relocated into garage; big job! The team works really hard (both in and out the office) and to a very high standard; John was our lead p... See more
Company replied
Most impressed with Liam who carried out the annual servicing of my Worcester Bosch gas boiler and Valor gas ceramic coal fire. He was friendly, meticulous, very professional and tidy. Liam ensured t... See more
Company details
Written by the company
Devon Heating Services are Worcester Bosch Accredited Installers.Our services include boiler installations, service, diagnosis and repairs. 01395 899 100
Contact info
Winslade Manor, Manor Drive, Clyst St Mary, EX5 1FY, Exeter, United Kingdom
- 01392 796699
- info@devonheating.co.uk
- www.devonheatingservices.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was booked in for a video survey…
Was booked in for a video survey 2023-09-27 at 13:00 UTC+01:00. for a new boiler and we wanted an extra radiator fitted. We spent 2 hrs waiting for them to come but they did not turn up. No one bothered to mail us to say they were not coming. Been having nothing but problems with central heating engineers. It seems that this company don't deserve the positive reviews. Anyway they have lost our business and if we get our way they will lose a lot more.

Reply from Devon Heating Services
New Combi Boiler
Just had a new combi boiler fitted & our old boiler/tank etc removed. DHS were fab from start to finish. Liam & Tom did an excellent job and were always polite & mindful of our home environment. They made sure we fully understood the new controls before they left. Highly recommended and very competitively priced too! Thank you again.
Excellent Customer Service I highly recommend Devon Heating…
I highly recommend Devon Heating Services. They supplied and fitted my new Worcester Bosch boiler at a very competitive price with a ten year Worcester parts and labour guarantee, how confident is that? The engineer was polite, efficient and very helpful when explaining the thermostat controls. I was very impressed how quickly DHS replaced my defunct boiler, responding within a couple of days to my initial enquiry, very helpful, knowledgeable team of engineers.
Highly Recommended!
I want to express my strong recommendation for Devon Heating Services. The team was professional, efficient, and punctual. They were knowledgeable and patient, addressing all my inquiries. Overall, a fantastic experience.
Excellent friendly team worked hard and…
Excellent friendly team worked hard and were very respectful, leaving the house clean and tidy. The boiler installation covering some 23 radiators on three floors together with the hot water system and was completed in good time without mishap. Would definitely recommend them.
Excellent
From the moment Liam (I think it was ) came out to have a look at my boiler, I thought they seemed like a decent legit company. He even tried to get a temporary fix on my
Boiler so I could get some hot water, sadly the
Boiler was having none of that , having been previously
Let down by another engineer (different company). I had a quote within a couple of
Hours and then I had it installed the following week. Both the guys who fitted it (Tom and Kelvin ?) where both really nice chaps, very clean and tidy workers, also very quiet , and efficient. The boiler settings were explained to me in detail (much fancier boiler then previous ), and I was left all the manuals and told what would happen next .
Highly recommended!
We had used DHS before for a boiler repair, but this was an urgent call following a boiler explosion! From the first call with Leeanne, we were kept informed and felt listened to, and amazingly a replacement boiler was installed only two days later. The fitter, Tom, kept us informed throughout the morning of what was happening, and was meticulous in his work. Everything was tested, and cleaned, and options given regarding ongoing support. Absolutely nothing to fault, and would highly recommend. And the cost was extremely reasonable as well!
Had booked a replacement boiler through…
Had booked a replacement boiler through Devon Heating Services, I am always trying to book local services wherever possible
From the very start I felt informed as to what I was purchasing with guidance on size required for my home
I was offered a number of choices to suit budget
I opted for a Worcester Bosch Greenstar 4000 with a ten year guarantee
Jay turned up as promised at 8:30, he was very polite and professional
Tidied and hoovered up as he progressed, left the place spotless
We were very pleased with the install and would recommend Jay and Devon Heating Services
Replacement Boiler Installation
Needed to replace an old fashioned back boiler; I contacted Devon Heating Services and spoke to Matt who did a survey of the house and installation by WhatsApp video. He immediately explained what work would be necessary and was able to give me a firm quotation that was acceptable. I was able to book an appointment for the boiler installation within a few weeks.
On the day Tom and Jay turned up and immediately got to work, later in the day John arrived to provide additional support as some additional challenges had been unearthed. The three of them returned the next day and then Tom and Dave returned on the third day to complete the installation.
I was very impressed by their professionalism and ability to resolve any problems that arose in a quick and efficient manner. What was most noticeable was that I didn't really notice that they were around as they worked quietly and cleared up any mess that was created so well that there was nothing for me to clear up at the end of each day. When they finished they re-instated all decorations such that I needed to do nothing to them.
Very pleased with all of the work carried out, so much so that I have signed up Devon Heating Services to carry out the annual boiler service and also service of a gas fire.
An excellent company that I will thoroughly recommend to everyone.
Thanks.
Devon Heating were brilliant
Devon Heating were brilliant! From the initial visit by John and quote queries dealt with by Liam/Leeanne to the installation by Tom, Kelvin & John the whole experience has been amazing. They were professional, informative, tidy and polite - they made a stressful, unexpected boiler replacement very easy. Thank you! Would not hesitate to recommend.
I asked Liam for a quote on a new…
I asked Liam for a quote on a new boiler. To my pleasant surprise he had his colleague Matt send a quote over in approx. 1 hour. They strike me as a very "up together" company and confirm that they appear to be the kind of ethical people that I prefer to do business with. We never placed an order as it only needed a small part that another more local chap who overlapped with them, visited us and replaced the only offending component without any trouble.
Professional and diligent
From the start the Company kept me well informed. Liam done a video call consultation and straight away was able to use his expertise to give me an accurate quote with plenty of information of how the process would work. Liam and Tom worked hard over two days, fully ripping out an old back boiler and replacing it with a brand new combination. Throughout they were professional and diligent, leaving everything hoovered and tidy once they had finished the work. 100% recommend using this local Company.
Great Job at a Great Price
Professional, tidy, quick, at a great price. We had a boiler fitted, all done in one day. The plumber Liam was really great, friendly, polite, tidy, respectful, hard working - I can't think of a better experience and couldn't ask for more. The boiler (an Ideal) is great, very quiet and smaller than our last one, and with really flexible on line controls. I will recommend Devon Heating Services to anyone who asks.
I am so glad Devon Heating were recommended to me.
I am so glad Devon Heating were recommended to me. From the first point of contact through to quoting and instillation, everyone was helpful, friendly and did a brilliant job. I would 100% recommend Devon Heating.
Absolutely delighted with Devon Heating…
Absolutely delighted with Devon Heating !!
From start to finish a real professional outfit . John and his team of installers took less than 1/2 a day to replace my 30 year old boiler, re jig all the pipework and get the whole system up and running with the excellent Hive controller. Excellent communciation with the office team and a great quote intially means why would you go anywhere else ! Superb.
Contacted Devon heating after being let…
Contacted Devon heating after being let down by another contractor. Everything was explained to me and I was advised about the best boiler for my needs. The lads came on time and did a fantastic job, clearing up after themselves and took all the old boiler and components with them . All the information about the system was clearly explained to me and was signed off.
Will definitely recommend them to friends and family as they were superb.
Done a great job!
Done a great job! Overcame problems in their stride, and finished installing new boiler in different / better position than first thought. Would definitely recommend them from new boiler installation, Thxs guys!
Outstanding service and installation of…
Outstanding service and installation of a new boiler today. Cannot thank the two wonderful guys who completed the job. Worked very well together as a team, professional, tidy and gave information as appropriate through out. Cannot recommend Devon Heating enough! Thank you Tom & Liam
A professional, efficient and friendly service
I took some time to research online for a new boiler and reputable installers, looking not only for the right price but also a company that was both professional and reliable. I saw that Devon Heating had received good ratings and feedback on TP so I decided to get a quote. What came back was very reasonable and from that moment on, the service I received from the initial enquiry to installation was spot on! Our installers (Liam & Tom) arrived on the day and were very friendly and competent. They very cleverly resolved an unexpected problem regarding the positioning of the old condenser / overflow pipe and made it much better than it was before. They kept their work area tidy, cleaned up and took everything to do with the old boiler away. We had great communication with the Office Manager, Leeanne, throughout the whole process and she has also been very helpful post installation with regards to my queries about the servicing plans on offer. All in all I would highly recommend them and even more so with them being a privately owned local company. Thank you Devon Heating, we are thrilled with our new boiler!!
Prompt efficient and friendly service
Phone calls are answered promptly and dealt with efficiently by friendly lady. John the engineer arrived at time promised, nice friendly person and did an excellent job and gave explanation of how to use new equipment.
Would recommend this Company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







