Devon Heating Services Reviews 

185
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Filled out Worcester Bosch inquiry form on line quite late in the evening. Within half an hour contacted by Devon Heating Services that’s quick arranged video call for the next day All booked in re... See more

Rated 5 out of 5 stars

Can we say a massive thank you to all at devon heating services, from 1 telephone call to 1 week later having new worcester bocsh boiler being fitted. Can We thank Tom & ollie for there excellent kn... See more

Rated 5 out of 5 stars

Had an old back boiler and gas fire removed, new combi boiler relocated into garage; big job! The team works really hard (both in and out the office) and to a very high standard; John was our lead p... See more

Company replied

Rated 5 out of 5 stars

Most impressed with Liam who carried out the annual servicing of my Worcester Bosch gas boiler and Valor gas ceramic coal fire. He was friendly, meticulous, very professional and tidy. Liam ensured t... See more

Company details

  1. Boiler and Heating Service
  2. Gas Engineer
  3. HVAC Contractor
  4. Plumber

Written by the company

Devon Heating Services are Worcester Bosch Accredited Installers.Our services include boiler installations, service, diagnosis and repairs. 01395 899 100


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

New Worcester boiler

I arranged with Leeanne in the office to have a new gas boiler fitted. On the day Liam and Tom arrive to fit the boiler, they had already rung to say they were on their way.
Both were polite, tidy, and very professional in the way they carried out their work, they kept me informed throughout the process of what was happening.
I would highly recommend Devon Heating Services, from start to finish it all went smoothly.

August 5, 2022
Unprompted review
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Reply from Devon Heating Services

Thanks for your kind review Mr Woolway.

Rated 5 out of 5 stars

Excellent service from survey to installation.

John arrived the same day that we rang to survey the old boiler, he was by far the best of all the gas engineers that came to supply us with a quote. Very knowledgeable and worked out a way to install the new condensing boiler it wasn’t a straight forward swap. The team came to install the new boiler and did a very tidy job the were all polite, friendly and left the house almost as if they hadn’t been there. Highly recommended.

July 24, 2022
Unprompted review
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Reply from Devon Heating Services

Thank you for your review John.

Rated 5 out of 5 stars

Almost glad my old boiler died

Very simple and efficient process from typing my postcode into the Worcester website to receiving a visit and subsequent quote from Leeanne at Devon Heating, straight through to the install by Liam and Tom. Liam more than happy to answer my questions as he fitted it. Most important of all, the boiler is virtually silent and has a ten year warranty! All good.

July 14, 2022
Unprompted review
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Reply from Devon Heating Services

Thanks JR for taking the time to review your experience with us.

Rated 5 out of 5 stars

We have this week had our Combi boiler…

We have this week had our Combi boiler replaced. From start to finish Devon Heating Services have been excellent. We cannot speak more highly of everyone that had their part in the quotation, appointment and installation planning. The installation team were friendly, efficient, professional and tidy.
Thank you for a job well done!

July 8, 2022
Unprompted review
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Reply from Devon Heating Services

Thank you for taking the time to review Stuart.

Rated 5 out of 5 stars

Had a new boiler

Had a new boiler, replacing my rather old one
very happy with the service we received
can highly recommend
great lads and a good job done

June 27, 2022
Unprompted review
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Reply from Devon Heating Services

Thank you Jane for your review.

Rated 5 out of 5 stars

Had a whole new system fitted which…

Had a whole new system fitted which included removal of hot and cold water tanks and the installation of a new boiler in a different location with all ancillaries to work with currently fitted rads and showers. Couldnt be more pleased, punctual, professional and polite. Will definately be using for onward service/care. Cant recommend highly enough.

May 24, 2022
Unprompted review
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Reply from Devon Heating Services

Thank you Mr Garwood for taking the time to review us.

Rated 5 out of 5 stars

new boiler installation

Liam and Tom did a great job installing a new boiler for me - fast, clean and exceptionally considerate. Excellent service from the company’s sales and admin services too.

April 14, 2022
Unprompted review
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Reply from Devon Heating Services

Thank you for taking the time to review us Maylyn

Rated 5 out of 5 stars

Two lovely guys came and replaced my…

Two lovely guys came and replaced my boiler with a new one - super efficient - didn't waste time - left everything working perfectly - nice and polite - and cleaned up afterwards - would definitely recommend Devon Heating. Thank you!

March 17, 2022
Unprompted review
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Reply from Devon Heating Services

Thank you Phillipa

Rated 5 out of 5 stars

New Worcester Bosch Gas Boiler

Devon Heating Servces responded promply to my initial enquiry about replacing an unreliableold boiler. They gave sound professional advice, not trying to put in unnecessary extras and gave a reasonable quote within hours. They were prepared to install within a week but I chose to wait for another model to be available (everyone was having chip shortages). They kept us informed, arranged installation on a convenient day and arrived promply. The engineers were friendly, yet professional, worked briskly and carefully, kept everywhere the went clean and with a quick boost of men during testing finished the whole job by mid-afternoon. They carefully explained operation of the electronic systems and left us very satisfied with the work.

March 9, 2022
Unprompted review
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Reply from Devon Heating Services

Great to hear you were happy with our services. Thanks for your custom.

Rated 5 out of 5 stars

Boiler replacement

Our combi has boiler recently broke down. Devon Heating Services came out, despite the bad storm that day. They suggested 3 possible ways forward. We chose to have a new boiler which they installed just over a week later. Their communication and professional service was excellent throughout.

March 6, 2022
Unprompted review
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Reply from Devon Heating Services

Really pleased to hear you were happy with the service. Thanks for your custom.

Rated 1 out of 5 stars

Muddy boot prints on carpet …

Appointment re-arranged 4 times. Time re-arranged a lot, even on day - twice. Rainy day. Muddy boots all over my house. Muddy boot prints onto my expensive, cream bedroom carpet. If I could score 0/10 I would. Rubbish. Maybe tenants are treated differently to home owners?

March 5, 2022
Unprompted review
Devon Heating Services logo

Reply from Devon Heating Services

Firstly I'd like to reiterate what I said on the phone and apologise that the service you've received isn't to our usual standard. We work very hard to keep all our customers happy and whether they are a home owner or tenant certainly has no bearing on this. When things do go wrong, we will always look to put things right. In this instance apart from offering to get the carpets professionally cleaned, I don't know what else we could do. We appreciate your custom and we do genuinely appreciate the review, without knowing when things go wrong, we can't improve.

Rated 5 out of 5 stars

Excellent Service

Truly impressed with this company. Staff very efficient and friendly. Leeanne is very efficient and helpful and the engineers are so polite and professional. Gave us a quote for a boiler replacement quickly and explained the process. Pricing was competitive. The work carried out was excellent and very neat. We would highly recommend Devon Heating.

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler installation review

All the staff at Devon Heating are amazing. I was really struggling to find a company to do my boiler installation but DHS took just one day to come and see me. I was immediately impressed by Leeanne and Matt and it is a breath of fresh air to deal with a company that genuinely cares about the customer and their needs.
I am extremely happy with the work completed. Matt and his team really do go above and beyond and it was a pleasure to have them working in my home these past two days :-)
Gary Ashelford

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great company, highly recommend

Always such a great experience with this company. They do things the right way and always trust what they say.
We’ve just had our annual check and they’re lovely engineer John did it. Can’t fault these guys, professional and friendly. Always attend appointments when arranged and complete the work to a high standard including leaving everywhere clean and tidy. Excellent company

January 17, 2022
Unprompted review
Rated 5 out of 5 stars

Pre christmas panic!! Devon heating to the rescue.

Had the typical pre Christmas boiler breakdown panic! Couldn't get any of my local installers to even return my calls! A friend of mine put me in touch with Devon heating. Even though they are an hour away from my property they were more than happy to help a young family in need of some heating and hot water! From the first call they were extremely helpful and knowledgeable. They did all quoting over facetime which was ideal for me. We went for a change from and internal oil combi to an external one. From the original quote to installation was really quick and the job they did was top notch and they left the house spotless. I will be using Devon heating for all my work from now on, highly recommended. Thanks Matt and the team.

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

New boiler installation

We have recently had a new boiler installed by Devon Heating and the process, from beginning to end, was quite seamless. Matt was very understanding and communicated well at the initial consultation/assessment. Jamie and Tom, who did the fitting, were not just very efficient and skilled, but were also very amenable individuals whom were a pleasure to have in the house. Leanne, in the office, communicated effectively and was extremely personable.
Everybody we encountered in the entire process was a credit to the company and helped to deliver an extremely good service.
We are definitely happy that we chose Devon Heating.
Matt & Rebecca.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

LOOK NO FURTHER FOR A BOILER…

LOOK NO FURTHER FOR A BOILER !!!!!!THESE PEOPLE ARE THE BEST ANY WARE !!!ABSOLUTELY BRILLIANT !!!! was a nightmare looking for other people/companies....to install a floor standing Boiler....never met anyone with such Knowledge of Boilers....as DEVON HEATING.....thanks a million !!!!

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from the initial…

Excellent service from the initial visit right up to the point of completion. Great communication from the office and the guys that installed the new boiler did a very professional job - cleaned up all the mess and removed all the rubbish and the old boiler. I'd have no hesitation in highly recommending Devon Heating Services.

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Matt, Liam and Tom came to fit three radiators and a heated towel rail which they did over two days. Absolutely outstanding service from the start and all three of them were chatty, friendly, efficient and very well experienced in their craft. They talked us through the process, made sure everything was neatly and tidily fitted and overcame unexpected problems (a steel joist below the bathroom floor) with humour and inventiveness. When we decide to get a few more radiators fitted we'll look no further. Thanks chaps.

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service.…

Excellent service to resolve a problem with the wiring to our boiler. The engineer was very polite and efficient, adhered to Covid-19 procedures and even took his shoes off before entering the house. Will definitely use again!

June 30, 2021
Unprompted review

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