Devoted Health Reviews 

Devoted Health was very informative and detailed while also being easy to understand.

The onboarding experience was easy but confusing. I don't know an better way to explain it. It wasn't clear why I had to wait so long for my RTS status to come and I couldn't get in touch with someone in a timely manner to explain what was going on so, despite the fact that I had done everything i needed to do, I didn't know that. So it took someone longer to tell me that I just had to wait a little longer, than it took for the process to notify me I was RTS... and that still took a long time!

Very caring and patient with me. That is very important to me. I did not feel rushed or made to feel stupid with my difficulty with technology.

Top notch healthcare plans combined with excellent online tools.

The leadership team are very proactive in making sure the broker has the knowledge and marketing materials to be successful. We work together as one team to help meet the needs of our seniors.

Client prefers otc and give back benefits

Set up two appointments to have them come give information to myself and 2 friends interested in purchasing their insurance, they never called and never showed up for the appointments

There is no other health insurance company like Devoted, that will take the time to listen the way they do. They will do everything possible to come up with a plan to make whatever situation your dealing with work out. Today I had spoken to Kelly, who connected me to Camille. Not only did Camille figure out a solution, she actually showed compassion. Which is almost unheard of today. So thank you Devoted for employing people like Camille and Kelly.

I responded to a flier I received in the mail. I was asked highly suspicious questions regarding my source of income and source of current insurance. When I stated that the question were highly suspicious, the agent rudely discontinued the conversation and hung-up.
10-22-26 11:50am

I was simply calling to as about in/out network doctor and hospital coverage. After the phone selection menu, a person with no answers but many questions (so they could pass me to someone who could answer my question).. 15minutes to be exact, I spoke with an agent and was forced to consent to a recording (or they'll disconnect). After that, I found out that they don't cover any of the major doctors or hospitals in the area. Further, I would have to pay provider and submit bills (I become the bank), then the collection service, and waste more time on follow-up for out of network providers. Nope. I wanted insurance, not hassle.

I called Devoted to find an in-network Ungent Care center. I went to the urgent care Devoted sent me to. Then was sent a letter saying service was denied!

Customer suport gave my client and I good guidance and found the Medicare informatin we needed. It was a great experience, Problem solved on the first call by the person who picked up the phone. Agent support is great.

Good support so far and clear and clean agent portal.

US based service, follow up, just nice people

It's easy to make my appointments and to get my prescriptions of devoted

Thank you, for your great customer service!

Good job! Thank you.

The local agent service is excellent in Florida