My wife and our friends love going to your cafe for your baking, scones, hot food plus teas and coffee. Your entire staff are so friendly and helpful always with a smile,as are the reception front... See more
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Dewaldens is an independently owned Garden Centre and coffee shop just outside Kilmarnock in the heart of Ayrshire. We have everything your green-fingers could desire.
Contact info
Ayr Road, KA1 4EJ, Kilmarnock, United Kingdom
- 01563 528911
- info@dewaldens.com
- www.dewaldens.com
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Attractive present
Attractive article bought and well received by the recipient. Good price moderated by a points system giving a competitive price. Everyone is a winner.
On-line ordre & delivery of 2 sacks of bird feed
All very good and efficient. But the cardboard box the 2 bags of bird feed was a mess: broken, smashed, partly open

Reply from Dewaldens Garden Centre & Coffee Shop - Ayrshire
Perfect experience.
Everything was perfect from ordering to receiving my item.Really quick delivery I was kept up to date with everything. I’m really pleased with the service and item. I will definitely recommend them to family and friends.
Great service with pick up at…
Great service with pick up at Sprockets. Very clean bottle. Carried to car. 👍
Problem Solved
You were out of stock of the paper-white bulbs that I ordered but a very nice lady phoned me and suggested a substitute. Very helpful. Great service. Sitting in their pots now - looking forward to the spring. Gx
We often eat in the cafe
We often eat in the cafe. The soup is always delicious and the staff are polite and efficient.
Wonderful service throughout .
Amazing Service & Great food options
Amazing Service & Great food options! Staff always very friendly, extremely knowledgeable and very helpful!
Great customer service
Great customer service, had an issue with the shipping address (my fault) the team quickly amended the order as requested and received a very prompt delivery.
Always great service in the cafe and…
Always great service in the cafe and garden centre. Best coffee in town.
Excellent Experience
Ordered on Thursday and delivered on Sunday, great service also the cheapest on the internet.
Will definitely purchase from you again
Really helpful young man managed to…
Really helpful young man managed to find me the last four holly wreaths. Many thanks.
Dewaldens - A superb, prompt, helpful and friendly service!
I have one of the Christmas lantern decorations and was super keen to gift one to someone. However could not source any in stock. I emailed Dewaldens with my enquiry and received an email back very quickly offering to send their last one out to me asap.
Ross was extremely kind and helpful and the delivery was received by a very grateful recipient!
What a great service Dewaldens!
Thank you so much - highly recommended
Speedy delivery
Ordered two sets of Christmas lights online, nice and straight forward, and arrived within two days. Looked well packaged as a lot of bubble wrap (no box) however the plastic box the lights came in were smashed. But product itself was fine, just have to stored them another way when we put them away after Christmas. But very straight forward ordering process and speedy delivery.
A+++++++++
Amazing customer service
I ordered some cluster lights and the ones that came were incorrect inside the box. I emailed Dewaldens and Ross was extremely helpful through communication and solving my issue. He ordered me some new lights, tested them and sent them out to me next day. He then arranged for the old ones to be collected via DPD. Great customer service and great lights!
"Exceptional Experience!"
"Exceptional Experience!"
⭐⭐⭐⭐⭐
I had an amazing experience from start to finish! The service was outstanding, and the team was incredibly friendly and professional. They really went above and beyond to ensure everything was perfect. The process was smooth, and I felt valued throughout. Highly recommend to anyone looking for top-notch service! I'll definitely be coming back. Thank you for exceeding my expectations!
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