My wife and our friends love going to your cafe for your baking, scones, hot food plus teas and coffee. Your entire staff are so friendly and helpful always with a smile,as are the reception front... See more
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Dewaldens is an independently owned Garden Centre and coffee shop just outside Kilmarnock in the heart of Ayrshire. We have everything your green-fingers could desire.
Contact info
Ayr Road, KA1 4EJ, Kilmarnock, United Kingdom
- 01563 528911
- info@dewaldens.com
- www.dewaldens.com
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Simplicity of buying online
Simplicity of buying online. The young lad was very helpful in bringing my compost to my car and offered to help put it in the boot. Although I insisted in putting it in myself he then proceeded to take the trolley away - easy peasy! Well done.
Vertical god
Brilliant service the girl even helped…
Brilliant service the girl even helped wheel them out and put in the trailer.
Great service really helpful when i…
Great service really helpful when i called with enquiry. Thank you 👌
Fantastic service
Item received less than 24 hours after placing it on a Sunday afternoon! Also best price I had found. Fantastic service
Very impressed
Very impressed, order a gas heater on Saturday afternoon and it was delivered Monday morning. Great service
Provence Calor Gas Fire
Excellent service and super quick delivery. Best price found online
Prompt service, high quality goods at a reasonable price.
My online order was ready within 4 hours enabling me to make early collection. The order was very reasonably priced and appeared to be of high quality.
on time and well boxed thank you alex…
on time and well boxed thank you alex hoskins
Excellent first class service
Delivered promptly with a hand written…
Delivered promptly with a hand written ‘thank you’ on the invoice.
Nice touch!
It’s a lovely garden centre food good…
It’s a lovely garden centre food good but a change of menu would be good great deserts miss chocolate gateaux thou .prices increased a bit but suppose it everywhere xx
Attractive present
Attractive article bought and well received by the recipient. Good price moderated by a points system giving a competitive price. Everyone is a winner.
On-line ordre & delivery of 2 sacks of bird feed
All very good and efficient. But the cardboard box the 2 bags of bird feed was a mess: broken, smashed, partly open

Reply from Dewaldens Garden Centre & Coffee Shop - Ayrshire
Perfect experience.
Everything was perfect from ordering to receiving my item.Really quick delivery I was kept up to date with everything. I’m really pleased with the service and item. I will definitely recommend them to family and friends.
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