My wife and our friends love going to your cafe for your baking, scones, hot food plus teas and coffee. Your entire staff are so friendly and helpful always with a smile,as are the reception front... See more
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Dewaldens is an independently owned Garden Centre and coffee shop just outside Kilmarnock in the heart of Ayrshire. We have everything your green-fingers could desire.
Contact info
Ayr Road, KA1 4EJ, Kilmarnock, United Kingdom
- 01563 528911
- info@dewaldens.com
- www.dewaldens.com
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Excellent customer experIence
First time I used the on line purchase and collection facility. Very simple process . When we went to pick up the item we stopped off at the coffee shop for coffee and cake . The staff are friendly, welcoming and efficient . A good experience all round .
Water feature
We were looking for a water feature. Great selection. Your staff member was very knowledgeable and helpful and we even got a discount because it was the last one!! Well done. Delighted with our purchase 😀
Easy and quick ordering experience
service and good food
Always excellent service from all staff…
Always excellent service from all staff enjoyable experience .
Hassle free, dining and shopping
Friendly staff, delicious food and lovely shopping experience.
Fast and friendly service
Pleased with my order and fast service.
Great Customer Services
A problem with one of the garden benches was identified and it was replaced without any quibble by De Waldens.
Great customer services and efficient delivery of the heavy items.
Dewaldens - supplier of food for garden birds!…
Dewaldens gardens centre do a wonderful job of keeping my garden birds supplied with food. I buy it one day and it arrives the next! The birds say thank you!
Thank you!
The customer service was very good but…
The customer service was very good but the cost of the bottle of patio gas was so expensive - £34.99. I have now found out I can get the same bottle of gas at Calor for £23. Don’t think I will be back to Dewaldens.
Quick response to order
Quick response to order . . I was 5 minutes away from DeWaldens when I received an email to say my order was ready . I went in straight away and it was already in a trolley for me . Staff were very friendly and polite . Excellent service from ordering to collection
Delivery with a smile 😃
Great service in a family run business. Helpful delivery staff
Absolutely fabulous!
Absolutely fabulous!
Bought a garden bench online for my mum. The service was so good, I ordered one for me, too. Easy to order. Great price. Saved over £100 on each bench. Delivered two days later.
Would highly recommend.
Server was very nice
Server was very nice, guus at the bike shop helped me with my canister to the car, also with a smile. I always like dealing with dewaldens.
Great products at great prices and fast delivery too
The bird feeders were a great price and just what I was after. Delivery was extremely quick and items were packaged well. A very good experience all round.
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