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Dewaldens Garden Centre & Coffee Shop - Ayrshire Reviews 1,737

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and warm welcome, often noting their efficiency and personal touch. The service is frequently described as excellent, from the ordering process to the quick and secure delivery of products. Reviewers are very satisfied with the quality of the products, including cafe food, plants, and household items, often highlighting the great selection and reasonable prices. However, some customers also noted issues with staff interactions, specifically regarding some employees' manner.

What people talk about most

Staff

Customers consistently report positive experiences with staff, describing them as friendly, helpful, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency, friendliness, and... See more

Product

Consumers find products to be of excellent quality, with many praising the variety of plants, gifts, and food... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Order

Reviewers highlight positive aspects of order, often praising the easy and quick ordering experience, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife and our friends love going to your cafe for your baking, scones, hot food plus teas and coffee. Your entire staff are so friendly and helpful always with a smile,as are the reception front... See more

Rated 5 out of 5 stars

The quality of their cafe food and drinks across the entire menu is unquestionably 5 star especially their bakery products. The staff are exceptionally friendly and always give you a warm welcome... See more

Rated 5 out of 5 stars

A first class service all round from the time of ordering up to receipt of our goods. We were kept informed at every step of the way. Items were beautifully packaged and received amazingly quickly, co... See more

Rated 5 out of 5 stars

Great service , got a delivery of 16 bags compost , had issue on line with the free delivery so I phoned up , the gentleman on the phone had it delivered to me within a couple of hours ,they asked wh... See more

Company details

Written by the company

Dewaldens is an independently owned Garden Centre and coffee shop just outside Kilmarnock in the heart of Ayrshire. We have everything your green-fingers could desire.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Amazing Service

A first class service all round from the time of ordering up to receipt of our goods. We were kept informed at every step of the way. Items were beautifully packaged and received amazingly quickly, considering we had placed our order 4 days before Christmas. Very highly recommended.

December 22, 2025
Rated 5 out of 5 stars

Great service, no hassle

Item advertised as in stock and it was. Advertised as next day delivery and it was.
No complaints. Great service, no hassle. As it should be. Thank you.

December 10, 2025

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