The 1st sales person was not clear to explain that we would need to pay additional amount for the sofa guarantee. We were made to think given wording the guarantee was included with out purchase until... See more
Company replied
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See what reviewers are saying
My wife and I visited DFS Beckton to buy a corner sofa bed. Kashish was extremely helpful, patient, and knowledgeable throughout the process. We initially chose the wrong size and later decided to cha... See more
Company replied
I ordered a sofa from there. Good range of options, including colours. Thanks to Wasim for his incredible customer service! I'd recommend DFS Beckton for sofas!
Company replied
Was in the Beckton store last week and was served by Ozzy who was absolutely amazing. He knew absolutely everything and answered every single question and worry we had before ordering our new sofa. I... See more
Company replied
Company details
- Furniture Store
- also in
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Claps Gate Lane, E6 6LH, London, United Kingdom
- 0333 999 9789
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Beckton
Hello,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Overall service was good as sales team…
Overall service was good as sales team dealt with my oder issue efficiently
September 20, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Fantastic customer service from Ozzy at…
Fantastic customer service from Ozzy at the beckton branch who was the one serving us today. Process was super quick and easy!
September 18, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ozzy.
Kind Regards,
Jordan
DFS Customer Support
Had a look at Sofa we liked .
Had a look at Sofa we liked .
Said we would be back if we get a better offer next door. we came back asked for the same sale person. we went through of most of the bits as before( Add on delivery etc). We secured a sale with DFS.
September 16, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We were served by Mustak
We were served by Mustak. He was very patient, polite and clear with everything we needed to know. Thank you for helping us with our oder. The service was great l.
September 16, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Everything went smoothly
Everything went smoothly, and the person was very helpful and explained everything very well. Thank you!
September 4, 2026
Reply from DFS Furniture - Beckton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I would to Thank Dfs Beckton for…
I would to Thank Dfs Beckton for amazing experience when purchasing my sofas very good Experience I would like to Thank mr Kumar for being very helpful infact he was great help 10/10
September 14, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Great review, thanks for sharing!
Kind regards,
Serrenna
DFS Customer Support
Very helpful and they got me a good…
Very helpful and they got me a good deal on the sofa we wanted thank you and well worth the trip over we will be buying again from them staff wonderful and helpful
September 14, 2026
Reply from DFS Furniture - Beckton
Hello Donald,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The staff were very knowledgeable and…
The staff were very knowledgeable and helpful.
September 6, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The staff nouah
The staff nouah
Is really good customer service he did
10star good reviews for him
He is really good service did on the time thanks to him
September 13, 2026
Reply from DFS Furniture - Beckton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great service
Great service, professional support great staff very helpful 100% satisfied with the product
September 13, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Noah & Manager
Noah, the sales rep at the Beckton branch, was very helpful and more importantly didnt apply any pressure onto us to buy. We did eventually end up buying. His manager was also very help...Just can't remember his name. Thanks guys.
September 13, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Noah.
Kind regards,
Lia
DFS Customer Support
Highly recommended!
September 12, 2026
Reply from DFS Furniture - Beckton
Hello,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We have had such a brilliant experience…
We have had such a brilliant experience at DFS in beckton. Upon arrival we were greeted by Ebu who was very helpful in pointing us to sofas that we had in mind. He explained details about the product very well in much detail and was very patient with us. He was warm and welcoming and really prioritised our happiness and contentment in choosing the perfect sofa for our home. He had such a lovely energy! Overall, DFS beckton is the place to go!
September 12, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Mustak was extremely helpful and made…
Mustak was extremely helpful and made the whole experience enjoyable. He patiently showed us all the available options, including a great selection of dining tables and chairs, and helped us find what we were looking for. His friendly and knowledgeable approach made the process easy and stress-free. Highly recommended!
September 11, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Excellent cusyomer care
September 1, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
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