DFS Furniture - Beckton Reviews 

Salman was very helpful and supportive. gave us good recommendations and explained everything. Very polite and patient with us

Yes it was excellent experience the staff member MR. Mushtak was very knowledgeable helpful and kind to find us the sofas that we wanted

Excellent. Good service

Services are very well

Noah was pleasant to talk to. Not pushing me to buy but allowed me to find a piece i like first then discuss the terms.

The member of staff that was dealing with our enquiry was incredibly knowledgeable on the products, friendly, complimentary and very helpful with our sofa buying needs.

The overall experience was beamamused by a colleague when I visited firstly in the evening off 18.06.26 at around 4pm to 6 pm by a member of staff who was saying and asking me repeatedly that If I have had an reviews of my finances done prior to coming to DFS show room beackton the decision to go back on the 19th after my sister was with me and we decided to go ahead with the offers by an wonderful managers off DFS personally I'm overwhelmd by the customers services sales person, but knowing that I have a options to go and get my items is welcomed by me d.ahmed and my sister.

Customer service
Top notch

The worker's we meet attended to us very well. They explained Everything to us in details

Very helpful staff and knowledgeable

The customer service was very poor. I waited more than 4 1/2 hour. It was me my wife a three years boy. He was very hungry after he started to cry.
End of the day the result was finance did not go through. On my view, if you ask me, I think you need to sharpen your stuff
1. The hospitality was excellent
2. Customer service was excellent
3. But after all the paperwork done leaving the customer waiting for hours do you think it is appropriate yet?
In my opinion, what the customer need is no wasting time time is precious. I think you need to reshuffle the stuff, then it is totally up to you thanks. Kind regards.

The staff was really helpful and explained everything. Good customer service

Mustak was a tremendous help! Despite it being very busy for a Sunday he was able to help my mother and I review various bed options and even went out of his way to double checked measurements and mechanics to ensure we were comfortable with our final bed choice.

He was very thorough, kind and a big big help in making the experience feel less daunting because let’s face it furniture shopping can be a huge expense and you don’t want to get anything wrong.

Thank you so much Mustak :)

They let me wonder around without pestering me

Moin have Wonderful customer service. Skill to us the customer, Very polite very knowledgeable of everything, he make it to be a great experience caring for all our needs. Thank you Moin

The staff member Mustak at Beckton made us feel very welcome and explained everything so well. We appreciated his help very much. Lovely guy.

We were torn between 2 sofas…. Fabric or leather… he explained how we can maintain and look after them and made us realise what suited us best.

We had a great experience at DFS store in Beckton as we had gone to choose our sofas. The assistant Kumar who helped us choose and buy the sofa went above and beyond to ensure we made the right choice according to our requirements. He was very kind and helpful and knowledgeable and in the end we left very happy with our purchase! Thanks Kumar!

Moin was very helpful and understanding

The service was very good staff helpful and friendly

I recently purchased a sofa from DFS and had a fantastic experience. The customer service agent, Ebu, was absolutely brilliant. He was knowledgeable, professional, and took the time to answer all of my questions. His expertise and friendly approach made the whole process smooth and enjoyable. Thanks to Ebu’s excellent service, my experience was outstanding from start to finish. I would highly recommend DFS and greatly appreciate the exceptional customer care provided by Ebu.