I had a great experience at DFS boucher road today thanks to David. He was incredibly helpful from start to finish, making the whole process of choosing and ordering my sofa quick, easy, and stress-... See more
Company replied
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Great experience in-store with Thomas at Belfast DFS. Very informative and give us so many options for our measurements we had given him. Sofa purchased and can’t wait for it to arrive.
Company replied
Was in the DFS shop on Boucher Road & seen a settee we loved. I seen 1 of your workers called Robin & asked for assistance. He was very helpful & friendly & was able to answer all my questions & we... See more
Company replied
We had a fantastic experience at DFS, and a special shout-out has to go to Robin in the Boucher Road store. From the moment we arrived, Robin made us feel completely comfortable and never put us... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
49 Boucher Road, BT12 6HR, Belfast, United Kingdom
- 0333 999 9803
4.9
Excellent
10K reviews
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Had a wonderful experience with Sean,he…
Had a wonderful experience with Sean,he has helped us choose and gave us advice I think we needed to know,very nice guy,went through all the do,s and don'ts after we had choose our item on how to look after the furniture,very pleased,thank you sean
June 24, 2026
Reply from DFS Furniture - Belfast
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Sean was excellent
Sean was excellent. He explained the care options for the soda and different ourchase options. Very happy with his customer service
June 23, 2026
Reply from DFS Furniture - Belfast
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
June 23, 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Purchased a suite from the Belfast…
Purchased a suite from the Belfast branch with the help of Thomas.
He was extremely helpful during my visit & gave me lits of advice & tips on how to care for my new sofas when they arrive.
June 22, 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Had a lovely experience this morning at…
Had a lovely experience this morning at Boucher road
June 22, 2026
Reply from DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Belfast
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Lovely store
I visited the store at Boucher Road to find a new sofa, the store is very spacious and lovely to walk around with lots of choice. The staff are great and give you time to browse before approaching you, which I like. And of course I found a new sofa I love.
June 21, 2026
Reply from DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service
Great service , a credit to your team! Such a really nice experience on our visit. Looking forward to our new Sofa. Thank you for such a lovely experience in picking our sofa
June 10, 2026
Reply from DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service today
Great customer service today. Can’t wait for my order now.
June 21, 2026
Reply from DFS Furniture - Belfast
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Fantastic choice and service.
June 21, 2026
Reply from DFS Furniture - Belfast
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Anne is a first class professional that…
Anne is a first class professional that makes the buying process very simple.
June 20, 2026
Reply from DFS Furniture - Belfast
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and everything…
Excellent service and everything clearly explained by the staff
June 13, 2026
Reply from DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff were amazing one of the staff…
Staff were amazing one of the staff members was clearly recovering from a previous illiness and was back at work being very helpful and welcoming. I would definitely recommend this store when you have dedicated staff who care about their customers would defo be back and recommend it.
June 20, 2026
Reply from DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent Customer Service
Sean was great, talked us through everything and was very helpful. Made the process very easy!
June 20, 2026
Reply from DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Helpful service from a well laid out…
Helpful service from a well laid out showroom. Customer service was first class from polite staff!
June 20, 2026
Reply from DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very pleasant salesman named Sean made…
Very pleasant salesman named Sean made our visit to DFS enjoyable. Explained all to us and we look forward to receiving our new suite in 13 weeks.
June 20, 2026
Reply from DFS Furniture - Belfast
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great service
It was really great, Robin was fantastic and honest about our options with the space we have and what was important to us.
June 16, 2026
Reply from DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Pleasant & very helpful lady
Pleasant & very helpful lady, who couldn’t do enough for us
June 19, 2026
Reply from DFS Furniture - Belfast
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Ciara is a valuable asset to your team
Ciara was so informative and made picking a new sofa a very easy task
June 19, 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
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