We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... See more
Company replied
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See what reviewers are saying
my experience was amazing when coming into store today looking for a service. Hafsah’s customer service was amazing and she really put her time and effort into helping us choose the best sofa for us
Company replied
Fantastic help from Hafsah in the Bradford store yesterday. Friendly, full of good advice and knew details of all the sofas we looked at. Thank you so much - made for excellent sofa shopping. We'd d... See more
Company replied
Took a trip to the Bradford Forster square store, picked two sofas & Paul sorted everything for us from start to finish. Nice & polite bloke & he leaves you to look around & to make choices for you... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Valley Road, BD1 4AG, Bradford, United Kingdom
- 0333 999 9734
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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We had a lovely experience at DFS in…
We had a lovely experience at DFS in Bradford today, the staff were so helpful. We felt really comfortable and not pressured or anything at all! Thank you so much to the staff for being so kind !
May 23, 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sofa shopping …
The friendlies and help from the staff.every thing was explained in great detail and easy to understand
May 22, 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
The staff in store were very helpful
The staff in store were very helpful, but I didn’t receive an update on when the furniture would arrive.I received an email just after the purchase saying it would be delivered on the 26th May. Yet my husband received a phone call this morning at 9 am 21st May to say they would be there in 30 minutes.
May 10, 2026
Reply from DFS Furniture - Bradford
Good Afternoon,
Thank you for getting back in touch to leave your most recent review, we are very sorry if you feel the customer service received has not been satisfactory.
If you would like to discuss another order or have any further queries that have not been discussed already please let us know on 0333 9999 777.
Kind Regards,
Jordan
DFS Central Customer Support
Reply from DFS Furniture - Bradford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and friendly staff member
Very helpful and friendly staff member.
Easy and simple process
May 20, 2026
Reply from DFS Furniture - Bradford
Good afternoon Alex,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Aakash was really helpful informative…
Aakash was really helpful informative &friendly from the moment we stepped into the showroom and checked out the Sophia he could answer all our queries and helped make the ordering simple
May 16, 2026
Reply from DFS Furniture - Bradford
Good morning Nick,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Nice shop to buy furniture!.
April 3, 2026
Reply from DFS Furniture - Bradford
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Radio chair for use in last stages of life
Excellent service, provided all the information required.
May 13, 2026
Reply from DFS Furniture - Bradford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Buying a bed from DFS
We were buying a bed from DFS, so we were informed that the bed would be supplied and delivered by a third party company, which we were happy with. We had looked at the bed on the DFS website, so we knew what we wanted and we weren't too bothered about there being no beds in the DFS showroom to look at. The price of the bed was very compeditive. When we went into the DFS store we were greeted by a very helpful young lady who then took our order and explained everything about the purchase to us. The young lady was friendly, helpful and professional and guided us through the sales process, so my thanks to her for all her help.
May 13, 2026
Reply from DFS Furniture - Bradford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and efficient.
May 11, 2026
Reply from DFS Furniture - Bradford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Bradford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Bradford
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
A very pleasant experience
We went into DFS and looked around without feeling pressured. The staff we're all very friendly.
The assistant who looked after us was really helpful and it didnt phase him with me being indecisive 🙃
May 9, 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Straight forward from entering and…
Straight forward from entering and leaving. Customer service was excellent the member of staff listened to our needs and was polite and friendly. The atmosphere was relaxed and not pushy. Plus he made a really good cup of coffee.
May 8, 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We were allowed to browse and given…
We were allowed to browse and given time to look around.The assistant was not pressuring us but made sure he was available to answer questions.We were offered a drink which was very acceptable.I appreciated having the order double checked with another member of staff.
May 5, 2026
Reply from DFS Furniture - Bradford
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Happy customers …
Very happy with our experience at DFS Bradford all sorted and suite ordered would definitely recommend
May 6, 2026
Unprompted review
Reply from DFS Furniture - Bradford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Bradford
Good morning,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service from both staff and…
Great service from both staff and management. Explained everything thoroughly and were super helpful.
April 28, 2026
Reply from DFS Furniture - Bradford
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
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