DFS Furniture - Brigg Reviews 

3,021
TrustScore 5 out of 5

4.9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The young lady who helped us was fantastic. She was helpful, knowledgeable about the product and genuinely seemed more interested in us getting the right product than just making a sale

Company replied

Rated 5 out of 5 stars

Colin at the Brigg branch was amazing, we left the Hull store to lack of interest and the whole sales team were amazing at Brigg. I would highly recommend, drove the same day to another branch to pla... See more

Company replied

Rated 5 out of 5 stars

Went into store on Sunday, Dean was very helpful, he asked questions and guided me on where to look for what I needed. He allowed time for me to browse. As soon as I had a question he answered with co... See more

Company replied

Rated 5 out of 5 stars

Our salesman was great , very knowledgeable and polite and didnt make us feel pressured! We look forward to recieving our sofa!

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom

  • 0333 999 9731

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,021)

99,733 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff were extremely helpful and…

Staff were extremely helpful and explained everything we needed to know as first time buyers.

July 12, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Great service no added pressure sales…

Great service no added pressure sales guy explained everything

July 20, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Served by a gentleman of a happy…

Served by a gentleman of a happy nature and we recieved a detailed and helpful insight as to what happens next which was much appreciated

July 19, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

The young lady who helped us was…

The young lady who helped us was fantastic. She was helpful, knowledgeable about the product and genuinely seemed more interested in us getting the right product than just making a sale

July 15, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 4 out of 5 stars

nice young lady

nice young lady gave us a discount when we asked

July 15, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Our salesman was great

Our salesman was great , very knowledgeable and polite and didnt make us feel pressured! We look forward to recieving our sofa!

July 13, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Helpful staff
Nice atmosphere
Plenty of choice

July 13, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Beautiful showroom

Beautiful showroom, Great staff and lovely furniture.

July 13, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Colin at the Brigg branch was amazing

Colin at the Brigg branch was amazing, we left the Hull store to lack of interest and the whole sales team were amazing at Brigg.
I would highly recommend, drove the same day to another branch to place the order.

June 28, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The salesperson was very friendly and…

The salesperson was very friendly and explained everything clearly and what options were available to us

July 10, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello Trevor,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Easy shopping experience

Well presented shop, well laid out, cool temperature and no pressure from salespeople.
Person who dealt with our order was excellent.

July 3, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello Suzy,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very polite and helpful

Very polite and helpful

July 3, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The young assistant was very helpful…

The young assistant was very helpful without being pushy and very patient!

July 1, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent experience!

We met Dean today who was very knowledgeable and helpful with choosing furniture.
A very approachable and friendly staff member!

July 1, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The staff were easily approachable and…

The staff were easily approachable and we didn't feel hounded. They left us to look around for a good while, without the usual pressure from sale reps

July 1, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Helpful and friendly

Everyone was so helpful from going in to leaving explained everything in detail so I understood everything was so friendly and polite

June 29, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Dean was really informative told us…

Dean was really informative told us what we wanted to know and made it a good experience

June 28, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello Jon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

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