couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
Company replied
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See what reviewers are saying
The staff who help me in your store where absolutely lovely very helpful not too pushy ,the salesman gave me really good advice ,I feel confident I've bought the right things.thank you
Company replied
Relaxing experience in a spotless showroom. Meg was a very knowlegeable, friendly sales person & not pushy at all. Nothing was too much trouble.
Company replied
The young lady who helped us was fantastic. She was helpful, knowledgeable about the product and genuinely seemed more interested in us getting the right product than just making a sale
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom
- 0333 999 9731
4.9
Excellent
3K reviews
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Reply from DFS Furniture - Brigg
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Salesmen little and large Dean were…
Salesmen little and large Dean were both very helpful in assisting me make an informed choice.
June 3, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Service fantastic everything explained…
Service fantastic everything explained in detail
June 2, 2026
Reply from DFS Furniture - Brigg
Hello Darren,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Ordered our new sofa today
Ordered our new sofa today, sales team where very friendly, and not at all pushy, we dealt with Colin who was very knowledgeable and answered all questions that we asked, when sofa arrived 2 cushions where wrong, we contacted the showroom, and was told it was our fault, even though we didn't order this colour, Colin the salesman, was very rude and patronising towards my partner, should have guessed this,as he told us not to forget the review, as he gets a bonus from these, collected the cushions today, walked through door, and another gentleman was complaining, approached the salesman (Colin), to ask why he was rude to my partner turned around and walked into his office, definitely wouldn't order from this salesman AGAIN,
May 31, 2026
Reply from DFS Furniture - Brigg
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello Natalie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Salesman Dean was not pushy and he…
Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs.
Great discount over the bank holiday weekend which helped us save on our bulk items.
Great experience!
May 25, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Brilliant service from dean very…
Brilliant service from dean very helpful and knowledgeable and even know I was a pain we eventually got there
May 22, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
The store manager helped us today in…
The store manager helped us today in the purchase of the sofa we've chosen. He was very professional and friendly and helpful. Great service, thank you
May 22, 2026
Reply from DFS Furniture - Brigg
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
They was really helpful and friendly
They was really helpful and I never felt pressured at anytime, explained everything clear, gave me time to make my decision. I would recommend DFS to my friends and family
May 22, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.
Kind regards,
Holly M
DFS Customer Support
She explained everything in full went…
She explained everything in full went through all the options,wasnt pushy gave us chance to discuss it between. Would recomend
May 20, 2026
Reply from DFS Furniture - Brigg
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A VERY HELPFUL YOUNG MAN EXPLAINED…
A VERY HELPFUL YOUNG MAN EXPLAINED EVERYTHING FULLY AND WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT
May 18, 2026
Reply from DFS Furniture - Brigg
Good morning Janet,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Good afternoon Gemma,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Was great
Was great, didn’t get pounced on when we walked through the doors, was give time to look around, excellent choice & staff very informative.
May 16, 2026
Reply from DFS Furniture - Brigg
Good afternoon Janice,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Good morning Angela,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We had time to look at the item I was…
We had time to look at the item I was going to purchase properly. The explanation of how.it works etc and the 'must by law' tell about rights etc. However we also had a lovely chatter!
May 14, 2026
Reply from DFS Furniture - Brigg
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Brigg
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely relaxing day
After being asked if we needed help we were left to browse in peace when we needed any help when asked we we’re sorted in a very friendly professional manner
May 12, 2026
Reply from DFS Furniture - Brigg
Good morning Carol,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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