The young lady who helped us was fantastic. She was helpful, knowledgeable about the product and genuinely seemed more interested in us getting the right product than just making a sale
Company replied
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See what reviewers are saying
Smooth conversation information shared and questions asked . This was my third visit into store in 2 weeks before purchasing . Everything was done easily and comfortably.
Went to showroom to see the actual sofa. Tried it out. Decided it was what we wanted. Staff busy but we were asked if we were ok and if we needed anything to ask which we were more than happy with. C... See more
Company replied
From the moment we entered the store we was welcomed by a few salesman asking if we needed any help but never felt pressured, Dean the sales man made our buying so simple he was polite and informative... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom
- 0333 999 9731
4.9
Excellent
3K reviews
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Reply from DFS Furniture - Brigg
Hello Natalie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Salesman Dean was not pushy and he…
Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs.
Great discount over the bank holiday weekend which helped us save on our bulk items.
Great experience!
May 25, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Brilliant service from dean very…
Brilliant service from dean very helpful and knowledgeable and even know I was a pain we eventually got there
May 22, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
The store manager helped us today in…
The store manager helped us today in the purchase of the sofa we've chosen. He was very professional and friendly and helpful. Great service, thank you
May 22, 2026
Reply from DFS Furniture - Brigg
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
They was really helpful and friendly
They was really helpful and I never felt pressured at anytime, explained everything clear, gave me time to make my decision. I would recommend DFS to my friends and family
May 22, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.
Kind regards,
Holly M
DFS Customer Support
She explained everything in full went…
She explained everything in full went through all the options,wasnt pushy gave us chance to discuss it between. Would recomend
May 20, 2026
Reply from DFS Furniture - Brigg
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A VERY HELPFUL YOUNG MAN EXPLAINED…
A VERY HELPFUL YOUNG MAN EXPLAINED EVERYTHING FULLY AND WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT
May 18, 2026
Reply from DFS Furniture - Brigg
Good morning Janet,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Good afternoon Gemma,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Was great
Was great, didn’t get pounced on when we walked through the doors, was give time to look around, excellent choice & staff very informative.
May 16, 2026
Reply from DFS Furniture - Brigg
Good afternoon Janice,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Good morning Angela,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We had time to look at the item I was…
We had time to look at the item I was going to purchase properly. The explanation of how.it works etc and the 'must by law' tell about rights etc. However we also had a lovely chatter!
May 14, 2026
Reply from DFS Furniture - Brigg
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Brigg
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely relaxing day
After being asked if we needed help we were left to browse in peace when we needed any help when asked we we’re sorted in a very friendly professional manner
May 12, 2026
Reply from DFS Furniture - Brigg
Good morning Carol,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Wasnt pested as we walked in
Wasnt pested as we walked in , but the sales people answered all my questions as and when I needed I needed them to.
Helpful knowledgable and very pleasant to talk to.
May 12, 2026
Reply from DFS Furniture - Brigg
Good morning Susan,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service , salesman was very informative , great selection of sofas !
May 10, 2026
Reply from DFS Furniture - Brigg
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
They were very helpful and polite
They were very helpful and polite. They went through everything very plainly so I could understand what was on offer and there was no pressure to buy. I would recommend dfs to friends and family
May 2, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
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