DFS Furniture - Brigg Reviews 

3,030
TrustScore 5 out of 5

4.9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The young lady who helped us was fantastic. She was helpful, knowledgeable about the product and genuinely seemed more interested in us getting the right product than just making a sale

Company replied

Rated 5 out of 5 stars

Smooth conversation information shared and questions asked . This was my third visit into store in 2 weeks before purchasing . Everything was done easily and comfortably.

Company replied

Rated 5 out of 5 stars

Went to showroom to see the actual sofa. Tried it out. Decided it was what we wanted. Staff busy but we were asked if we were ok and if we needed anything to ask which we were more than happy with. C... See more

Company replied

Rated 5 out of 5 stars

From the moment we entered the store we was welcomed by a few salesman asking if we needed any help but never felt pressured, Dean the sales man made our buying so simple he was polite and informative... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom

  • 0333 999 9731

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,030)

101,406 reviews in the last 12 months

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Rated 5 out of 5 stars

Good enough

Good enough

May 8, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for your lovely review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Sales guy Dean very knowledgeable about…

Sales guy Dean very knowledgeable about my product requirements. Very helpful. Felt very pleased with the face to face service.

May 7, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

very friendly staff,not pushy didnt…

very friendly staff,not pushy didnt follow us around but when asked them for advice and information he was very knowledgeable and helpful.

May 5, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff

Friendly staff, made ordering easy.

April 28, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

helpful staff

helpful staff, not pushy salesman

May 4, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience!

I had a great experience in the Brigg store today, the showroom was lovely, so much so it convinced me to buy a rug which I wasn’t expecting! Colin was really helpful and talked me through the finance process really clearly.

May 3, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience. Would definitely use again.

April 25, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The care and knowledge of staff member

What we really appreciate is that we wasn't put under pressure by someone following us around. The guy that dealt with us was very knowledgeable and told us everything we needed to know

May 2, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Dean at Brigg store was great

Dean at Brigg store was great

May 2, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful. Not pushy or pressuring. Straight forward.

April 26, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Is a really great store

Is a really large lovely store. Lovely and airy. Great displays so many choices and colours. Was lovely walking around exploring. Its a great store.

April 26, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good afternoon,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Chilled atmosphere

Chilled atmosphere, no pushy, overbearing sales person breathing down your neck the minute you walk in the store, easy to get around store, large carpark, friendly staff. Great range of products.

April 22, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Chance to look & try at leisure without…

Chance to look & try at leisure without being hassled by staff. Once we'd made our choice Curtis was helpful, knowledgeable & friendly. Great experience.

April 21, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good afternoon Jane,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Curtis was very helpful not pushy and…

Curtis was very helpful not pushy and explained everything we needed to know

April 20, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning Nick,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Colin was a great help at the brigg…

Colin was a great help at the brigg shop, fantastic service and a detailed breakdown of cost and optional extras, highly recommend

April 19, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Good shop.

Quick, easy and efficient.
Very pleasant experience.

April 19, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Morning,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service

Went with an idea of what we wanted, purchased something different. Staff excellent introduced themselves, pointed us in the direction needed,didnt stalk us, but were available when we had questions. They were helpful, understanding and very professional. Sorted our purchase extremly well.

April 18, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

The salesman Dean gave great product…

The salesman Dean gave great product knowledge in a comfortable way and respectfully answered any questions we had

April 17, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Dean.

Kind Regards,

Jordan
DFS Customer Support

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