DFS Furniture - Brigg Reviews 

3,018
TrustScore 5 out of 5

4.9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The young lady who helped us was fantastic. She was helpful, knowledgeable about the product and genuinely seemed more interested in us getting the right product than just making a sale

Company replied

Rated 5 out of 5 stars

Colin at the Brigg branch was amazing, we left the Hull store to lack of interest and the whole sales team were amazing at Brigg. I would highly recommend, drove the same day to another branch to pla... See more

Company replied

Rated 5 out of 5 stars

Went into store on Sunday, Dean was very helpful, he asked questions and guided me on where to look for what I needed. He allowed time for me to browse. As soon as I had a question he answered with co... See more

Company replied

Rated 5 out of 5 stars

Our salesman was great , very knowledgeable and polite and didnt make us feel pressured! We look forward to recieving our sofa!

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom

  • 0333 999 9731

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,018)

99,521 reviews in the last 12 months

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Rated 5 out of 5 stars

Browsing for a new Sofa

Went into store on Sunday, Dean was very helpful, he asked questions and guided me on where to look for what I needed. He allowed time for me to browse. As soon as I had a question he answered with confidence. He was polite and very accommodating. He was happy and not pushy when I wanted to go home and measure my space and decide which sofa I wanted. I Returned on Tuesday evening with a slight dilemma he was happy and extremely accommodating with my questions and gave advice where needed. A very pleasant and good experience. Thank you Dean for all your help, it was very much appreciated.

June 23, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We're really grateful you shared this amazing 5* review. We are glad to hear that the team helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Rep was knowledgeable

Rep was knowledgeable, answered all our questions, friendly

June 23, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for your kind feedback.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service, went in looking to move away from a L-shape sofa and wasn’t to keen on the green colour we saw online walked into store at dfs brigg and the sofa we looked at was there in the green colour we wasn’t to sure about, we walked away ordering our 4 seat and 2 seat sofa along with a storage poof and cushions in the green as it was completely different, thanks for all the help in store amazing staff

June 22, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Amazing staff

Staff where absolutely brilliant

June 21, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Amazing service

Amazing service, well informed staff and made shopping a new sofa so easy.
Mr Colin was really amazing and very patient.

June 21, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The staff were very friendly

The staff were very friendly and helpful and we didn’t feel pressured when in the store.

June 21, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Really good

Really good

June 20, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

excellent service

excellent service

June 20, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great service very helpful good…

Great service very helpful good knowledge of what she was telling us. Would highly recommend

June 18, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Megan was amazing and soooo patient…

Megan was amazing and soooo patient while I had a toss up between three sofas.
Service was brilliant and informative

June 17, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Was genuinely nice to not be harassed…

Was genuinely nice to not be harassed the second you walk through the door. I was able to look in peace before hand.

The guy we had was genuinely lovely and honest. Didn’t mess around and was kind enough to help even when my children were there.

June 15, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

The staff were very pleasant throughout…

The staff were very pleasant throughout our visit, we had numerous questions which they didn’t hesitate to answer. We had our daughter with us who they were engaging with and entertaining during our visit and they were very helpful and practical with our decision making

June 14, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello Ivan,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff was very helpful easy to talk to…

Staff was very helpful easy to talk to and ask questions and very welcoming without being pushy.

June 13, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very good listening and everything was…

Very good listening and everything was explained clearly. No rushing, very pleased with the whole experience.

June 12, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and friendly service

Very helpful and friendly service. Fully explained all the size options and showed us on the screen in the colour we had chosen.

June 9, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello Shaun,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

It was a really great experience

It was a really great experience, informative, concise , helpful . It made spending a fortune pleasurable , if that’s possible

June 8, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello Aidan,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent

Honest and helpful

June 7, 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

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