The young lady who helped us was fantastic. She was helpful, knowledgeable about the product and genuinely seemed more interested in us getting the right product than just making a sale
Company replied
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The young lady who helped us was fantastic. She was helpful, knowledgeable about the product and genuinely seemed more interested in us getting the right product than just making a sale
Company replied
Colin at the Brigg branch was amazing, we left the Hull store to lack of interest and the whole sales team were amazing at Brigg. I would highly recommend, drove the same day to another branch to pla... See more
Company replied
Went into store on Sunday, Dean was very helpful, he asked questions and guided me on where to look for what I needed. He allowed time for me to browse. As soon as I had a question he answered with co... See more
Company replied
Our salesman was great , very knowledgeable and polite and didnt make us feel pressured! We look forward to recieving our sofa!
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom
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Went into store on Sunday, Dean was very helpful, he asked questions and guided me on where to look for what I needed. He allowed time for me to browse. As soon as I had a question he answered with confidence. He was polite and very accommodating. He was happy and not pushy when I wanted to go home and measure my space and decide which sofa I wanted. I Returned on Tuesday evening with a slight dilemma he was happy and extremely accommodating with my questions and gave advice where needed. A very pleasant and good experience. Thank you Dean for all your help, it was very much appreciated.

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg
Great customer service, went in looking to move away from a L-shape sofa and wasn’t to keen on the green colour we saw online walked into store at dfs brigg and the sofa we looked at was there in the green colour we wasn’t to sure about, we walked away ordering our 4 seat and 2 seat sofa along with a storage poof and cushions in the green as it was completely different, thanks for all the help in store amazing staff

Reply from DFS Furniture - Brigg
It was nice and easy and relaxed in the showroom

Reply from DFS Furniture - Brigg
Amazing service, well informed staff and made shopping a new sofa so easy.
Mr Colin was really amazing and very patient.

Reply from DFS Furniture - Brigg
The staff were very friendly and helpful and we didn’t feel pressured when in the store.

Reply from DFS Furniture - Brigg
Great service very helpful good knowledge of what she was telling us. Would highly recommend

Reply from DFS Furniture - Brigg
Megan was amazing and soooo patient while I had a toss up between three sofas.
Service was brilliant and informative

Reply from DFS Furniture - Brigg
Was genuinely nice to not be harassed the second you walk through the door. I was able to look in peace before hand.
The guy we had was genuinely lovely and honest. Didn’t mess around and was kind enough to help even when my children were there.

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg
The staff were very pleasant throughout our visit, we had numerous questions which they didn’t hesitate to answer. We had our daughter with us who they were engaging with and entertaining during our visit and they were very helpful and practical with our decision making

Reply from DFS Furniture - Brigg
Staff was very helpful easy to talk to and ask questions and very welcoming without being pushy.

Reply from DFS Furniture - Brigg
Very good listening and everything was explained clearly. No rushing, very pleased with the whole experience.

Reply from DFS Furniture - Brigg
Very helpful and friendly service. Fully explained all the size options and showed us on the screen in the colour we had chosen.

Reply from DFS Furniture - Brigg
It was a really great experience, informative, concise , helpful . It made spending a fortune pleasurable , if that’s possible

Reply from DFS Furniture - Brigg
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