Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... See more
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couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
Company replied
The staff who help me in your store where absolutely lovely very helpful not too pushy ,the salesman gave me really good advice ,I feel confident I've bought the right things.thank you
Company replied
Relaxing experience in a spotless showroom. Meg was a very knowlegeable, friendly sales person & not pushy at all. Nothing was too much trouble.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom
- 0333 999 9731
4.9
Excellent
3K reviews
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The process was very clearly explained…
The process was very clearly explained and easy to understand.
February 14, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very knowledgable and experienced…
Very knowledgable and experienced salesman, highly personable and fun experience.
February 14, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Speaking to your office was a delight
February 12, 2026
Reply from DFS Furniture - Brigg
We appreciate you sharing your wonderful experience with our office; we are so happy to hear that you found it delightful!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Brigg
Good morning Lee,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Had a great visit showroomSofa purchase had lots of…
Had a great visit showroom had lots of product to look at very tidy and clean shop floor staff very visible but not in your face
February 8, 2026
Reply from DFS Furniture - Brigg
We appreciate you taking the time to share your experience! We're happy to hear that you found our showroom tidy and had a great visit with us.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Brigg
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
On purchasing a sofa
On purchasing a sofa , I was impressed with the service offered , allowed to browse without being pressurised.
Salesman very knowledgeable about the settees that I enquired about, and offered solutions on getting the item into my house .
February 5, 2026
Reply from DFS Furniture - Brigg
Good Morning Karen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Pleasant experience …
When we arrived we were left to wander after a while asked if we needed help, said we were just browsing, no problem, 2 hours later went back, same gentleman do we need help now, yes please, 3 coffee tables bought in minutes, quick, polite and efficient. Thankyou
February 5, 2026
Reply from DFS Furniture - Brigg
We're glad you enjoyed your experience. Thank you for highlighting the quick and efficient service you received when you were ready. We appreciate your feedback and your purchase of the coffee tables!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpful in store at brigg and also…
Very helpful in store at brigg and also on the phone
February 2, 2026
Reply from DFS Furniture - Brigg
We are so happy to hear that our team offered such helpful support both in the store and on the phone. Thank you for your feedback!
Kind Regards.
Vanessa
DFS Customer Support
Sofa Purchase
Went in to Brigg DFS Store. The store was bright clean and tidy. Dean was friendly and polite and very helpful when we purchased our sofas.
February 2, 2026
Reply from DFS Furniture - Brigg
Good afternoon Richard,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Great experience
We had a nice relaxed look round the store with no pressure from the sales people who had introduced themselves to us when we entered the store, once we had tried a few and decided on the one we went to an assistant to fill out the relevant paperwork which was explained thoroughly and informatively.
January 31, 2026
Reply from DFS Furniture - Brigg
We appreciate you taking the time to share your experience! We're happy to hear you enjoyed browsing without pressure and that the paperwork process was thorough and informative. Thanks for your review.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Brigg
We're glad you had a great experience. Thank you for letting us know about your visit!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Colin was very helpful
Colin was very helpful. He didn't crowd us like in other sofa shops. Lovely service throughout
January 22, 2026
Reply from DFS Furniture - Brigg
Good morning Kelly,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Colin.
Kind regards,
Lia
DFS Customer Support
Hassle free viewing process
Hassle free viewing process. Sales person very helpful and knowledgeable when needed. Fully explained all aspects of the purchase.
January 29, 2026
Reply from DFS Furniture - Brigg
Good Afternoon Dianne,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great service!
January 28, 2026
Reply from DFS Furniture - Brigg
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
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