couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
Company replied
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See what reviewers are saying
The staff who help me in your store where absolutely lovely very helpful not too pushy ,the salesman gave me really good advice ,I feel confident I've bought the right things.thank you
Company replied
Relaxing experience in a spotless showroom. Meg was a very knowlegeable, friendly sales person & not pushy at all. Nothing was too much trouble.
Company replied
The young lady who helped us was fantastic. She was helpful, knowledgeable about the product and genuinely seemed more interested in us getting the right product than just making a sale
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom
- 0333 999 9731
4.9
Excellent
3K reviews
Asks customers to review
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Helpful, 'non-pushy' and professional staff
Went to look for a new sofa and wasn't hassled by sales people, we was left to look around at our own pace which is always nice. When we decided on the sofa we wanted, the salesman was extremely helpful and answered any questions we had, and also showed us other layout variations of the sofa we liked, which is what helped us choose what is right for our room. Very professional service and very helpful staff when required. Would highly recommend visiting/ using the store.
February 23, 2026
Reply from DFS Furniture - Brigg
Thank you for your positive review. We're happy to hear that you appreciated the relaxed atmosphere while browsing and that our sales team was helpful when you needed assistance. We appreciate your recommendation and are glad we could help you find the perfect sofa for your room.
Kind Regards,
Vanessa
DFS Customer Support
Excellent choice of armchairs
Excellent choice of armchairs. Friendly and knowledgable assistant. Good value for money
February 15, 2026
Reply from DFS Furniture - Brigg
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Positive!
The lady who served me was very friendly and helpful, she clearly wanted to make sure i was happy with my order and went out of her way to assist me.
February 22, 2026
Reply from DFS Furniture - Brigg
We appreciate you taking the time to share your experience. We are happy to hear that the service you received was friendly, helpful, and went above and beyond.
Kind Regards,
Vanessa
DFS Customer Support
Helpful and friendly
No pushy salespeople following you around but were available as soon as you needed help. Very helpful explaining everything with ease.
February 21, 2026
Reply from DFS Furniture - Brigg
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Salesman was very helpful and had lots…
Salesman was very helpful and had lots of good information to help us purchase our sofas.
February 13, 2026
Reply from DFS Furniture - Brigg
Good morning Mr Asbury,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great experience and definitely recommended
Lovely experience and simple transaction. Dean was amazing with explaining and giving all the options available that suited our at times strange requests. Highly recommended.
February 20, 2026
Reply from DFS Furniture - Brigg
Good morning Ken,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Carol
Carol was very helpful and patient . She explained things clearly and nothing was too much trouble . Would go to DFS Brigg again , it was a pleasant experience .
February 20, 2026
Reply from DFS Furniture - Brigg
Good morning Julie,
We are really grateful for your kind words and for sharing your experience in our store with Carol. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great service
Dean was brilliantly helpful and funny. Made the process so enjoyable and easy. Would definitely recommend DFS! Looking forward to receiving my new sofa.
February 18, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Brigg
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Brigg
We appreciate you sharing your experience with our team; we're so happy to know you found them professional and friendly.
Kind Regards,
Vanessa
DFS Customer Support
Very polite and efficient sales person
February 9, 2026
Reply from DFS Furniture - Brigg
We appreciate you taking the time to share your positive experience with our sales team; we are so glad to hear that you found them efficient.
Kind Regards,
Vanessa
DFS Customer Support
Staff very helpful and kind
Staff very helpful and kind, explained everything very well. Showed us different colours and styles on big screen rather than just looking at a piece of material.
February 15, 2026
Reply from DFS Furniture - Brigg
We appreciate you taking the time to share your positive experience. We're happy to hear that our team members were helpful and thorough in their explanations.
Kind Regards,
Vanessa
DFS Customer Support
Quick, easy and no fuss.
Kind helpful staff who made my purchase enjoyable and stress free.
February 14, 2026
Reply from DFS Furniture - Brigg
We appreciate your positive feedback and are happy to hear our staff made your purchase enjoyable and stress free.
Kind Regards,
Vanessa
DFS Customer Support
Dean was super helpful
Dean was super helpful. Very lovely guy, and a very smooth transaction. Happy customer!
February 11, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The process was very clearly explained…
The process was very clearly explained and easy to understand.
February 14, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very knowledgable and experienced…
Very knowledgable and experienced salesman, highly personable and fun experience.
February 14, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Speaking to your office was a delight
February 12, 2026
Reply from DFS Furniture - Brigg
We appreciate you sharing your wonderful experience with our office; we are so happy to hear that you found it delightful!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Brigg
Good morning Lee,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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