DFS Furniture - Cambridge Reviews 

A lovely professional shop assistant called Sally couldn’t have been more helpful. Talked through everything clearly
A great in store experience and lovely to be sat on the sofa I was actually buying

The customer advisor at DFS Cambridge who assisted us was extremely attentive, explained all the details clearly, and was very helpful throughout the process. We are very grateful for their support and would like to thank them sincerely."
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"We would like to thank the customer advisor at DFS Cambridge for being so helpful and attentive. They explained everything clearly and made the whole process easy for us. Excellent service!

The furniture is well laid out and the staff are helpful and attentive without being intrusive. There was no sense of hurry and even a of coffee to keep you going.

Very helpful young man who explained everything to do with the actual sofas we are buying and just generally a very helpful and pleasant young man.

Eliza gave plenty of good and helpful advice. She was extremely knowledgable about all the sofas.

The salesman was very friendly and didn’t make you uncomfortable about buying anything and spoke to you about the goods and services that you would get after you got the goods.

helpful and friendly

Excellent service

I was very impressed with Ali he understood my predicament with passed history with another company and gave me sound advice. I just hope that l am as pleased with this furniture as l was with previous furniture l had from you many years ago. Great service all round

I saw Ali who I have seen before on a previous purchase. He was extremely pleasant and helpful and made the process very pleasurable.

Martin was very helpful!

We were welcomed into the showroom and immediately offered refreshment by Shoobo , one of store advisors
We felt unpressured and were unrushed allowing plenty of time to walk around the showroom and decide our options.

We were impressed by the selection of sofas to choose from. We had good advice from helpful staff and did not feel pressured to buy,
On our second visit we chose our recliner sofa, had the great payment deal of up to 48 months interest free payments explained to us and enjoyed a cup of coffee to seal the deal!
We look forward to delivery

Polite helpful sales man - Ali

Really really good service, very helpful and patient. Store also has lots of choice.

The salesman was great

Excellent knowledge and really helpful

Great staff and great service

Disappointed to find I could have received immediate delivery of my recliner chair, same description and colour online. Having to wait 11 weeks to relieve my condition is a sour pill to swallow.

Gary understood our requirement and quickly showed us the sofas we could consider. He was polite, friendly, efficient and patient. He was obviously very familiar with the stock in store and knew how sofas were constructed, from his own experience. We were offered refreshment which we accepted. He was everything we expected of a salesperson.

Staff are great when you know what you need and intend to buy it that day but they should never lie about delivery time frame and should never get your hopes up about items being in stock when it isn't, even the system online is a lie for my chair online says 14days delivery it still hasn't got to the centre yet to arrange delivery and its been 15 weeks and counting i had an update recently sent to my email stating the time frame of when it will hit the centre which is another 2 weeks time if it does get shipped on time then I possibly have to wait another 4 to 8 weeks to have it delivered 😀 nearly 4 months to wait for a chair is ridiculous they really need to make more and have them instock ready to ship out for customers instead of lying about it even a 3 seaty sofa apparently can be delivered to me in 7 days 🤣👍 i call bull- make sure you get them to check the stock and show you the dates and get in writing to make a complaint if need be but other then the making amd delay of the chair the staff were friendly but kinda have to be to make sales and get commission.

Friendly staff. Informed and not pushy. Dog friendly showroom.