Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... See more
Company replied
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See what reviewers are saying
I had a really good experience with Ali at DFS Cambridge. He was so friendly and helpful, and made everything really easy without being pushy. I was really happy with the deal I got, and having the... See more
Company replied
Ali was excellent. Very knowledgeable. Told him what I was looking and took me to the perfect furniture. He went through the different fabrics and explained the difference. Whole experience of buying... See more
Company replied
My wife and I were helped by Gary. He was extremely helpful and clearly knowledgable based on years of experience. His advice was very sound and his whole approach was to be around when needed without... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
442 Newmarket Road, CB5 8JL, Cambridge, United Kingdom
- 0333 999 9817
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Cambridge
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and massive help on…
Very helpful and massive help on choices of for our purchase
May 30, 2026
Reply from DFS Furniture - Cambridge
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful, friendly & informative
Helpful, friendly & informative. Highly recommend. Great quality sofas.
May 29, 2026
Reply from DFS Furniture - Cambridge
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Cambridge
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Cambridge
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Great customer service went above
Great customer service went above and beyond to help us find the right sofa as the sizing was awkward but found the sofa we’ve been waiting for!
May 27, 2026
Reply from DFS Furniture - Cambridge
Hello Shelby,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic experience at Cambridge DFS
I had an amazing experience when I visited the store at the weekend. Very attentive staff, lots of patience and very helpful. Gary and Eliza were lovely, offered me a coffee and was happy to help me visualise the furniture for my room. I’m a very happy customer and would highly recommend. Thank you
May 24, 2026
Reply from DFS Furniture - Cambridge
Hello Angelique,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gary & Eliza.
Kind regards,
Lia
DFS Customer Support
We was met by a Gentleman who was very…
We was met by a Gentleman who was very friendly and helped us out with his very professional manner and made us feel comfortable making a choice with his extensive knowledge of what we needed.
May 25, 2026
Reply from DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We had a great experience buying our…
We had a great experience buying our sofa and can’t wait to receive them.
May 25, 2026
Reply from DFS Furniture - Cambridge
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Ali knew his stuff understood our needs…
Ali knew his stuff understood our needs and helped us find the sofa we wanted
May 25, 2026
Reply from DFS Furniture - Cambridge
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Ali was a really helpful member of the…
Ali was a really helpful member of the team, clearly knew what he was talking about and really convinced us on the right sofa
May 23, 2026
Reply from DFS Furniture - Cambridge
Hello,
Thanks for your lovely feedback, we’re glad to hear Ali met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Gary made our visit today
Gary made our visit today. We came to look at a certain sofa which wasn’t in the store. However he showed us sofas which were similar. His product knowledge from his previous roles in upholstery and repairs ment that he answered all our questions in detail and at no point felt like a pushy sales person. As a result we have bought a sofa which will suit our needs perfectly and the whole thing was a pleasure. Thank you for taking the time today to make sure we bought a sofa that was going to be fit for purpose.
May 25, 2026
Reply from DFS Furniture - Cambridge
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great experience today with Ali
Great experience today with Ali
Very much looking forward to receiving our new sofa!
May 25, 2026
Reply from DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Cambridge
Hello,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good and knowledgeable sales person
May 22, 2026
Reply from DFS Furniture - Cambridge
Hello Dennis,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Couch Purchase
Abul helped our family out purchasing a couch and our experience with him was fantastic. All of the furniture in the store was very comfortable but Abul was so detailed in asking what we need and explained everything about the fabric types. 10 out of 10 for overall experience.
May 24, 2026
Reply from DFS Furniture - Cambridge
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Good selection of sofas
Lovely selection of sofas and great customer service to help narrow down choice and buy a new corner sofa
May 24, 2026
Reply from DFS Furniture - Cambridge
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Cambridge
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
I was so pleased with the help I…
I was so pleased with the help I received. So helpful and really new new what was best for me. Thankyou
May 23, 2026
Reply from DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Staff were very helpful.
May 16, 2026
Reply from DFS Furniture - Cambridge
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
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