Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... See more
Company replied
Location
Switch locationCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
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When entered the store we were met by Farzana who was very friendly without being pushy. We were left to look around at our leisure, when we wanted for help Farzana couldn’t have been more helpful. I... See more
Company replied
Been into the Colne store a couple of times and on both occasions the customer service person that assisted us was Faz , she was extremely helpful and knowledgeable , answered all our questions and... See more
Company replied
Both sales advisors at Colne DFS were fabulous. Very knowledgeable, not pushy. Had confidence in them. Made it an enjoyable experience.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, United Kingdom
- 0333 999 9832
4.9
Excellent
2K reviews
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Lovely service ….
Lovely service ….. couldn’t do enough for you. Aisha was amazing can’t wait for our cinema sofa to arrive 😊
March 27, 2026
Reply from DFS Furniture - Colne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Absolutely brilliant service
Absolutely brilliant service, everything explained in full, all products offered were fully explained
Faz was a lovely sales assistant
April 3, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Aisha was fantastic.
Just ordered a sofa from DFS Colne and the customer service was excellent.
March 26, 2026
Reply from DFS Furniture - Colne
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were treated with respect from the…
We were treated with respect from the moment we entered the store, welcomed and left to browse without hindrance. Once we had made our choice we were dealt with in a friendly and professional manner by Faz who answered all our questions and explained what options were open to us. Excellent customer service!!
April 1, 2026
Reply from DFS Furniture - Colne
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
5 star service and sofas.
Faz looked after us from the moment we walked in. She was friendly welcoming and very knowledgeable.
We went to three over stores but nowhere were the staff as helpful or as much choice.
April 1, 2026
Reply from DFS Furniture - Colne
Good morning Cheryl & David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Tash the rep
Tash the rep. was very helpful and not too intrusive and was there to help when needed.
April 1, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Friendly knowledgeable and no pressure…
Friendly knowledgeable and no pressure saleswoman
March 31, 2026
Reply from DFS Furniture - Colne
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Colne
Hi there, thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a brilliant customer service experience at DFS. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team!
Kind Regards,
Vanessa
DFS Customer Support
Scarlett was vey approachable and…
Scarlett was vey approachable and informative regarding products and services at the store. We had previously been but was not provided the additional services which DFS offer. This helped me to make my decision on my purchase today. Thank you scarlett
March 30, 2026
Reply from DFS Furniture - Colne
Good afternoon Tahura,
We're really grateful you shared this amazing 5* review. We are glad to hear that Scarlett helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Tahseen was very friendly and great in…
Tahseen was very friendly and great in advising on purchase. Service exceptionally fantastic.
March 29, 2026
Reply from DFS Furniture - Colne
Good Afternoon Waseem,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Colne DFS. Fantastic experience
The lady (Aisha) in the shop was fantastic. Very helpful very knowledgeable made our visit an easy happy experience.was happy to be ordering a sofa from your company. Big thank you to aisha and the other staff members at your Colne branch. Not like the old Trafford store !was not amused there.
March 29, 2026
Reply from DFS Furniture - Colne
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Taz was very helpful and didn't push…
Taz was very helpful and didn't push for a sale he made the whole being of the sofa very easy without any pressure
March 29, 2026
Reply from DFS Furniture - Colne
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Taz.
Kind Regards,
Jordan
DFS Customer Support
Good customer experience.
We were given time to decide what was best for us and assisted ably going through the options
March 29, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Scarlett was amazing really relaxing…
Scarlett was amazing really relaxing experience non pushy and so happy with our new sofa
March 28, 2026
Reply from DFS Furniture - Colne
Good morning Remi,
Thanks for your lovely feedback, we’re glad to hear Scarlett met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
A first class store for household goods.
A good range of products to view and relax on, along with a excellent store assistance who answered all our questions prior to taking our orders.
March 28, 2026
Reply from DFS Furniture - Colne
Good morning,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
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