Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... See more
Company replied
Location
Switch locationCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
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See what reviewers are saying
When entered the store we were met by Farzana who was very friendly without being pushy. We were left to look around at our leisure, when we wanted for help Farzana couldn’t have been more helpful. I... See more
Company replied
Been into the Colne store a couple of times and on both occasions the customer service person that assisted us was Faz , she was extremely helpful and knowledgeable , answered all our questions and... See more
Company replied
Both sales advisors at Colne DFS were fabulous. Very knowledgeable, not pushy. Had confidence in them. Made it an enjoyable experience.
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, United Kingdom
- 0333 999 9832
4.9
Excellent
2K reviews
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Colne DFS
Visited the Colne store today. Had my eye on a particular sofa and was just going to have a look, but ended up choosing and purchasing something completely different after looking around the store. The advisor Tehseen was extremely helpful, clearly knew his stuff, and put me at ease. The entire process was extremely easy. Can't wait to get my new sofa. Thanks Tasheen for all your help and also thank you to the lovely lady assistant in the store too.
April 11, 2026
Reply from DFS Furniture - Colne
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Thank goodness for Tas and all his help
There are soo many lovely suites to choose from! Thank goodness for tas! He really listened to exactly what I wanted and gave me a lot of helpful information and advice. He was soo patient and has soo much knowledge about the furniture . I feel he gave me very honest advice and I am soo happy with the suite i ended up choosing .
April 11, 2026
Reply from DFS Furniture - Colne
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Fantastic
The lady who helped us was friendly, professional and explained everything about the delivery and after care perfectly. Extremely happy with the service.
April 11, 2026
Reply from DFS Furniture - Colne
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The member of staff that served us was…
The member of staff that served us was very helpful, went above and beyond to support us making the right choice and didn’t push us into just buying anything.
April 3, 2026
Reply from DFS Furniture - Colne
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Really helpful service and advice
Really helpful service and advice. Can’t wait to get my sofa now. Wasn’t pestered but there when it was needed.
April 9, 2026
Reply from DFS Furniture - Colne
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver.
Kind Regards,
Vanessa
DFS Customer Support
Talked through everything and had…
Talked through everything and had pastas it took me ages to decide what sofa I wanted
April 8, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
This is our second purchase from DFS…
This is our second purchase from DFS and on both occasions we had been dealt with by Farzana (Faz)
She has been extremely helpful throughout and very knowledgeable of your range of products
What made our experience more enjoyable was Farzana's massive joyful personality - GREAT JOB!!
April 3, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Extremely helpful
Extremely helpful. Explained everything really well. Very friendly. 10/10
April 7, 2026
Reply from DFS Furniture - Colne
Good afternoon Josh,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
No hassle and great service from the…Brilliant
No hassle and great service from the young lady very polite and helpful
April 6, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Aisha was very friendly, very helpful and explained everything clearly
April 6, 2026
Reply from DFS Furniture - Colne
Good morning Michelle,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
For once i actually enjoyed shopping
For once i actually enjoyed shopping. The assistant was very helpful, left me alone when I just wanted to look but was available to answer questions. She wasn’t pushy.
Good shopping experience
April 1, 2026
Reply from DFS Furniture - Colne
Good morning Dave,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent products
Excellent products. Ayesha was absolutely brilliant and was very helpful. She explained everything very clearly. Thank you
April 6, 2026
Reply from DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
They let us browse around the shop…
They let us browse around the shop without any hassle. No pushy sales team. Very helpful. Was fun buying a new sofa from the Colne store.
April 6, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Got what I wanted first time buyer of…
Got what I wanted first time buyer of a new sofa wasn't pushed into anything I didn't want too buy.....great service and nice staff as well colne dfs
April 4, 2026
Unprompted review
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very nice friendly staff....got what I…
Very nice friendly staff....got what I wanted no extra pushing you into buying anything you didn't want or need....first time buying a sofa from hear will definitely use again in the coming years.....
April 4, 2026
Reply from DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Efficient helpful service
April 4, 2026
Reply from DFS Furniture - Colne
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Ask for Scarlett - no pushy sales and listens to what you want.
Scarlett was lovely and listened to everything we wanted and went through all our options. Felt very accommodated and left with our couches etc all ordered with no stress.
April 4, 2026
Reply from DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lovely service ….
Lovely service ….. couldn’t do enough for you. Aisha was amazing can’t wait for our cinema sofa to arrive 😊
March 27, 2026
Reply from DFS Furniture - Colne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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