DFS Furniture - Colne Reviews 

From the moment we entered the store Faz was there to greet us. She made us feel so welcome. She discussed with us our needs and let us roam the store to look around undisturbed. We felt no pressure to buy at all and found her helpfulness a total pleasure. We took the time we needed to discuss our choice and options. By the time we left the store we had decided on a choice that was perfect for our needs. She allowed us to confirm our measurements on a follow up call before finalising our order. We can't wait for our new sofa and foot stool to arrive. We highly recommend DFS and the level of customer service they provide. Thanks again to Faz we really appreciate all your help.
Tracey and Stewart Robson.

Everything was done online easily.
The staff in the store were very helpful but l found it easier to order online while l sat on my nice new sofa. Thankyou DFS.

We visited the Colne store of DFS ,we was greeted by Tehseen who said Hi & we advised him when wd needed help we would give him a shout we went onti have a browse around & about 20 minutes later we gave him a wave for help Tahseen was very polite ,knowlegable and answered any questions we had i must also say he didnt rush us he was very patient we decided on our suute ,placed the order with him & hr talked us through all delivery instructions we would recieve via txt etc thank you Tahseen

We was greated with a smile today as we were looking to purchased a sofa
When we saw a sofa we liked
Aisha came and helped us she was so polite explained everything to us
We came away happy thank you

Great service and exceptional customer care, extremely pleasant lady and explained everything perfectly about the product and process. Shes an asset to your company. Well done

The lady Faz was very helpful and patient with my elderly parents. She explained everything very well for them to understand.

Very easy to purchase a sofa and chair set

Ben was excellent and gave us plenty of advice and guidance, would highly recommend.

Great and efficient customer service
Good understanding of the products available.

Exellent service. Very welcoming, professional & warming.
Everything was explained very well.

They where really helpful and talked us through all the options.

My experience was made great from Faz what an asset to your company and made sure it was smooth process for me

Aisha, was very knowledgeable and polite she understood and explained exactly what we were looking for.
Also helped us through the finance.

We were helped by a lovely lady named Aisha she was very helpful explained everything well it was fast and efficiant friendly service

Excellent. Lots of choice and options. We were left to browse without pressure, but when I needed help staff were on hand.

Faz was absolutely brilliant what a credit she is to DFS would recommend anyone looking to purchase a sofa to visit the Colne store for a excellent customer service experience which these days are few and far between

Sales assistant was lovely, not pushy just really helpful.

Greeted on arrival and left to browse in peace until assistance was required. Once we had decided on purchasing we had prompt and efficient service. Everything was explained in detail by a friendly and knowledgeable member of staff.

Very helpful, honest, knew her stuff, told us about the finance, and very chatty, and intrested in what we had to see,