DFS Furniture - Coventry Reviews 

Amazing staff and service when coming here, treated extremely well

Had a look around the store, definitely didn’t have to wait very long for an assistant, who answered all our questions competently. We proceeded with the order and were soon out for f the store. Excellent service.

The sales person, Darren was absolutely fabulous and very patient, helped me find the perfect sofa, explained everything in details.

Thank you Darren.

Great selection of products and excellent show room. Staff were very professional. Pushed the maintenance bundle a bit but overall will be back.

Straight forward no hard selling

Liked it because they leave you until your ready the guy was pleasant and helpful cant wait for it to come

Good selection of sofas to choose from. Will was very helpful and informative without over bearing or pushy. Great service. Got a good price and left very happy with our selection.

Staff were very helpful allowing us to find a bed and mattress which would really work for our budget and needs. Staff member was extremely friendly and we enjoyed our time searching for the bed with her advise.

Really pleased with the whole process Steve was super helpful explained everything really impressed thank you

Such a pleasant shopping experience today! Very knowledgeable but also had such warm, positive energy. She took the time to explain everything clearly and made choosing my settee and chair feel easy and enjoyable. thank you Aliza.

The sales woman was very polite and professional. She explained every clearly, listened to what we wanted and arranged everything quickly and easily. She explained the options without pushing us to take out anything extra but she did explain the benefits to the covers available so we felt well informed.

Hopefully the delivery time will be honoured and we will have our new sofa in 2 weeks time.

Salesman clear and concise about suite,guarantee and delivery.
No pressure.

We were greeted by Will at Alvis retail DFS.
He was polite, friendly and very informative.
He helped us with our measurements, to ensure corner sofa would fit in our home.

I was happy with my purchase they helped me with the options for sizing so that the sofas will fit into my room

"We had an absolutely amazing experience buying our sofa from DFS. From start to finish, the process was seamless. The gentleman who dealt with us was fantastic—he was incredibly thorough, took the time to explain everything, and made sure we were completely happy with our choice. Highly recommend!"

Purchased our new sofa today and Will made the experience so easy for us. He was really knowledgeable and great with our 6 year old too. A great range to choose from and lots of flexibility with how we could pay. Much quicker and easier than we expected. Looking forward to receiving the sofa now. Thank you

Will served us today. He was very helpful and kind, taking into account all of our needs. Will defo recommend

Very helpful staff

From the minute we walked through the door we felt at ease we were approached by lovely members of staff who welcomed us to the store asked if they could help but as soon as we explained we wanted to just have a look round they left us to it with no pushing with questions or bother and that was exactly what we prefer, after a good look round we caught the attention of Steve asked him a few questions about items we were interested in and he was absolutely amazing new exactly how to answer our questions and concerns he had perfect knowledge and we couldn’t of been happier and we were able to order the chairs we wanted and they are to be delivered within a week which was an extra surprise as our last sofa we ordered from a different store took three months we wish we had shopped with DFS before. If you’re looking for amazing service and products go to DFS in Coventry and ask for Steve. Thank you DFS for having this guy on your team 5* A+ and more.