We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... See more
Company replied
Dale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... See more
Company replied
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... See more
Company replied
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... See more
Company replied
April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, United Kingdom
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We came to buy a new sofa and bed. Saw what we wanted and found a salesperson to assist us. No one followed us around being pushy, which is what we like about dfs.
We completed the sale and were advised very well.

Reply from DFS Furniture - Darley Dale

Reply from DFS Furniture - Darley Dale
The staff member Samantha at Darley dale was very friendly & helpful with dealing with our sofa purchases,Very highly recommended,I would happily give her 10 Stars...Regards Elsie

Reply from DFS Furniture - Darley Dale

Reply from DFS Furniture - Darley Dale
Gary was very friendly and knowledgable, helped us make the right decision. Can’t wait to get our new furniture 🤗

Reply from DFS Furniture - Darley Dale
Really friendly staff, thorough in their service and very knowledgeable about the products. Assisted by April today who has been great!

Reply from DFS Furniture - Darley Dale
We were looked after this afternoon by Gary who suffered a serious kneck injury and back pain and myself just having back surgery was very unsure of what sofa would be suitable Gary was very knowledgeable made us feel very relaxed and we’ve picked the perfect sofa thanks to Gary and the great choice at DFS Darley Dale

Reply from DFS Furniture - Darley Dale
sale person was helpful and made things quick with my wife being disabled

Reply from DFS Furniture - Darley Dale

Reply from DFS Furniture - Darley Dale
Customer service brilliant so helpful not pushy and vey informative

Reply from DFS Furniture - Darley Dale
The staff was absolutely brilliant & was very friendly & helpful. Would definitely recommend DFS at darly Dale . Nothing was too much trouble.

Reply from DFS Furniture - Darley Dale
Asked on arrival what we were looking for and wether we needed any help
Pointed us in the direction we needed to be and left us to it until we needed help then stopped what they were doing to help and advise us

Reply from DFS Furniture - Darley Dale
Alan on site at Darley Dale was very respectful, giving us time to have a good look around without pestering us and, when he could see we looked as though we had made a choice, he approached, introduced himself and ran through all options, previous purchases, requirements etc fantastically

Reply from DFS Furniture - Darley Dale
Excellent customer service from Gary , very knowledgeable and friendly without being pushy.

Reply from DFS Furniture - Darley Dale
Excellent Customer Service while purchasing Table n Chairs at Darley Dale Derbyshire DFS

Reply from DFS Furniture - Darley Dale
Very helpful moving chairs about to look at different colours with the tables

Reply from DFS Furniture - Darley Dale
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