DFS Furniture - Darley Dale Reviews 

4,445
TrustScore 5 out of 5

4.9

Dale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... See more

Company replied

Rated 5 out of 5 stars

Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... See more

Company replied

Rated 5 out of 5 stars

We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... See more

Company replied

Rated 5 out of 5 stars

April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, United Kingdom

  • 0333 999 9738

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,445)

93,638 reviews in the last 12 months

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Rated 5 out of 5 stars

The salesman who dealt with us was…

The salesman who dealt with us was extremely helpful and patient and informative. He provided also information and support to enable us to make our decision. He made the whole experience smoother and pleasurable.

June 10, 2026
Unprompted review
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello David,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

New sofa

Excellent service from Steven at Darley Dale. Talked us through everything and was very friendly while doing so.

June 7, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service and advise

Excellent customer service and advise - only came to look but ended up buying new 3 piece suite

June 7, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

DFS review

From entering the showroom we were greeted and asked if we needed any help. The sales people left us to look around and when we needed help they were very helpful, friendly and not pushy.

June 7, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Steve was amazing

Steve was amazing, helped us pick the perfect sofa we wanted.

June 6, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello Dale,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Thank you Gary - very satisfied customers

Gary was very helpful. He showed us the style we requested and didn't put us under any pressure to decide. We came away with exactly what we wanted thanks to Gary.

June 6, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thanks for your lovely feedback, we’re glad to hear Gary met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

June 5, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Wonderful

Great experience, Lee was so helpful and helped us to find exactly what we required.

June 5, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Gary was an absolute fantastic…

Gary was an absolute fantastic salesman. He talked us through everything in detail, could not be more helpful and made the experience so easy for us. Such a nice and genuine man who couldn’t do anymore for us.

June 4, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We chose dfs because we think they have…

We chose dfs because we think they have the best range of sofas to choose from
A style we love and a great variety of fabrics
The staff were very friendly and knowledgeable
We had no problem in placing an order
If the delivery is to the same standard that will be great

June 3, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

What I liked about our visit to DFS…

What I liked about our visit to DFS this morning was that everyone was very pleasant, we were left to browse quite freely and if we needed help someone was there to give it. When we found the settee that we liked someone was there to help with any questions we had. Altogether my husband and I came away very happy with our purchase

June 3, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Sam was extremely helpful with the…

Sam was extremely helpful with the information she gave us. Told us everything about the product and how to look after it and helped us to choose the appropriate covering, the different ways we could pay fort it and answered all our questions.

June 3, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Efficient easy and non time…

Efficient easy and non time consuming.Leigh was brilliant and covered everything i wanted to know@

May 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very good experience knowledgeable…

Very good experience knowledgeable about the products

May 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Outstanding Service and Experience

On Entering the store we were greeted by Gary who was very welcoming and asked us what type of Sofa we were looking for he then pointed us in the right direction. He encouraged us to look around the store and try out all the sofas we liked as we would use them at home and we were left alone to do this. Gary was very professional and Knowledgeable. We then approached Gary and asked for the details of the Sofa we have purchased and there was no pressure whatsoever. It was an absolute pleasure to deal with Gary we cant speak highly enough about him. We left with the Sofa we had been looking for and the whole process was Excellent. I cant recommend Gary and DFS enough and we will ask for him personally when we return as we are now looking at making further purchases due the the Experience we have had today.

May 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Un-pressured

Un-pressured, friendly customer service from April, knowledgeable on products

May 30, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very good experience no pressure

Enjoyed walking round ordered settee and dining set looking forward to getting the delivery

May 30, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

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