Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... See more
Company replied
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See what reviewers are saying
John at the Farnborough DFS store was extremely helpful, knowledgeable and kind. He made choosing our sofas easy by showing us quality options with quick delivery times. We’re very happy with our choi... See more
Company replied
We had a great experience thanks to Billy. He introduced himself straight away, made us feel welcome, and then gave us the time and space to browse for our sofa without any pressure. When we needed ad... See more
Company replied
We were welcomed by Sonia at Farnborough shop and she was an outstanding in making us feel comfortable and confident in our choice and awareness of the process. Really impressed and we enjoyed very... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Solartron Road, Unit 1, GU14 7QJ, Farnborough, United Kingdom
- 0333 999 9815
4.9
Excellent
5K reviews
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Reply from DFS Furniture - Farnborough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
100% recommend
We spoke to Mike and he was great. He was very friendly, helpful and knew all about the item that we wanted to buy.
I would definitely recommend 100%
Thank you Mike
May 30, 2026
Reply from DFS Furniture - Farnborough
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Mike.
Kind Regards,
Jordan
DFS Customer Support
Ben is a great member of staff left us…
Ben is a great member of staff left us to have a wander and to let him know once we knew what we wanted! Very helpful
May 30, 2026
Reply from DFS Furniture - Farnborough
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ben.
Kind Regards,
Jordan
DFS Customer Support
Staff very helpful and pleasant
May 30, 2026
Reply from DFS Furniture - Farnborough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The staff caters for individual…
The staff caters for individual differences, everything is double checked before finalising your order.
May 22, 2026
Reply from DFS Furniture - Farnborough
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Billy was great
Billy was great, he went through everything in detail and gave excellent customer service.
May 29, 2026
Reply from DFS Furniture - Farnborough
Hello Miguel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Experience was made very easy
Experience was made very easy. Ben was absolutely brilliant and made us feel very comfortable. 10/10 customer service.
May 29, 2026
Reply from DFS Furniture - Farnborough
Hello Jay,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff who assisted us is so…
The staff who assisted us is so accommodating,friendlyand professionaly explain everything what we need to know about the the product that we bought in dfs .highly recommended this store.
May 28, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Amazing customer service extremely…
Amazing customer service extremely happy with the purchase. The sales representative was very knowledgeable in her job role
May 26, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We popped into DFS looking for sofas…
We popped into DFS looking for sofas and Ben was incredibly helpful throughout the whole process. He took the time to help us choose the right sofas and made everything easy and stress-free. Great customer service thank you, Ben!
May 25, 2026
Reply from DFS Furniture - Farnborough
Hello Adam,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ben.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello Rita,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful staff
Very helpful staff
We were served by Ben in Farnborough and he was really friendly and informative and made the whole process very easy.
May 25, 2026
Reply from DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very positive experience
Very positive experience. Very helpful and explained everything well. Friendly
May 24, 2026
Reply from DFS Furniture - Farnborough
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Super service at Farnborough DFS
We were looked after by Ben at the Farnborough branch and he was brilliant. He took great care in listening to what we needed and we felt reassured we were being listened to. When we went back to order our sofa, we made sure we saw him.
May 24, 2026
Reply from DFS Furniture - Farnborough
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
GREAT SERVICE
Great service, very helpful, understood our requirements and offered good insight.
Thank you
May 24, 2026
Reply from DFS Furniture - Farnborough
Hello Brian,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Ben the Arsenal fan
Ben greeted us and asked if we needed anything. He introduced himself and gave us time to look around. He was available when we had any questions and nothing was too much trouble. We came away with a lovely sofa and included all the add ons. We then ended up with a set of nest of tables too which will match perfectly. Only downside was Ben being an Arsenal fan. Haha other than that Ben was a great sales man and credit to your team.
May 23, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
The lady that helped us
The lady that helped us , never pressured us or kept on she was friendly chatty and would answer any questions we had about the furniture or fabrics .
We felt comfortable , offered drinks , and left to browse until ready with our final choice .Thankyou
May 22, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
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