DFS Furniture - Farnborough Reviews 

Very helpful staff, took time to answer any questions we had and made ordering process very pleasant!

Mike really knew his stuff excellent service

Great service didn't feel under any pressure to buy. The young man that looked after us was a breath of fresh air. Nothing was to much trouble.

Staff very helpful and knowledgeable. We had not planned to buy that day but the sofa etc were ideal ad there was no reason to delay. Sonia was very helpful and knowledgeable.

Ben was extremely helpful and very knowledgeable and was able to give us options and talk us through what we were looking for.

Store personnel were very helpful. Offered drinks while we looked around and decided. Answered questions professionally

Discussed options. Placed order which was rechecked by another assistant before being placed. Courteous and friendly

The customer service is very good, nothing is too much trouble and you feel like a valued customer. A big thank you to Billy for exceptional service.

Five-star service from Tahira at DFS Farnborough. Her product knowledge and professionalism were outstanding. She walked us through all the fine details and options available, ensuring we were completely confident with our decision. Brilliant service from start to finish!

Very efficient friendly service. No hard sell. Very pleasant experience

Sylvia was amazing and a gave is exactly what we needed. She knew the answers to all of our questions and is a real asset to your company.

Given time to browse. Very helpful but not pushy sales staff.

Sonia helped me secure my sofa in DFS Farnborough. She was so personable, thoughtful and really knew how to guide me on what I was looking for. Sofa shopping could have been stressful but with Sonia it was made easy, fun and I almost want to buy another one!

Billy looked after us,he showed the right amount of attentiveness but also allowed us enough time to browse on our own. He answered all our questions and wasn't at all pushy. We felt he went the extra mile and he is a credit to DFS.

The lady who served me was really great, fast as I didn’t have a lot of time and took my order.

Very helpful and informative staff. Beautiful comfortable sofas. The staff member showed me how the sofabed works and had the information I needed about sizes.

Also happy that I could easily re-arrange delivery to a day that suited me by calling DFS. The sofa is arriving well before schedule as well so I am a happy customer :)

Very good service the staff was very helpful and polite and made sure we found the perfect sofa that we was looking for.

Looked at purchasing a sofa, appreciated Ben introducing himself and then allowing us the time to explore before then offering his assistance, which meant I did not feel any pressure from the classic let me follow you around the store. Ben's product knowledge was excellent on the sofa we asked about. Returned the next day, ended up purchasing a different sofa (recliner vs family UShape), equally as good of knowledge. We had been to see beds at another store, and Mike (former Dreams employee), was introduced to me by Ben, who was then able to discuss their beds and mattresses. Honest. Transparent. Very Helpful. Bought a sofa and two beds and felt very happy with the service I received. Must mention Steven, the Assistant Manager of the store, who was also polite in passing. If all purchases and sales people were this pleasant to deal with, online shopping would not be so popular.