Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... See more
Company replied
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Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... See more
Company replied
John at the Farnborough DFS store was extremely helpful, knowledgeable and kind. He made choosing our sofas easy by showing us quality options with quick delivery times. We’re very happy with our choi... See more
Company replied
We were welcomed by Sonia at Farnborough shop and she was an outstanding in making us feel comfortable and confident in our choice and awareness of the process. Really impressed and we enjoyed very... See more
Company replied
We had a great experience thanks to Billy. He introduced himself straight away, made us feel welcome, and then gave us the time and space to browse for our sofa without any pressure. When we needed ad... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Solartron Road, Unit 1, GU14 7QJ, Farnborough, United Kingdom
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Very helpful made the whole experience easy with no problems.

Reply from DFS Furniture - Farnborough
We have been in a few times to DFS mainly for other people but this time was for us and the staff were really helpful, respectful and not pushy. We were able to look around the store at our own pace and didn’t feel like we was being watched or followed.
We dealt with Billy on this occasion as he greeted us when we first came in. He was so professional, relatable and really helpful throughout. Made spending a lot of money really easy and quick (surprisingly pain free too).
Excited to receive my sofa in a few months.

Reply from DFS Furniture - Farnborough

Reply from DFS Furniture - Farnborough
Very good experience with a really nice salesman. He was patient with us changing our minds and took his time to help us.

Reply from DFS Furniture - Farnborough

Reply from DFS Furniture - Farnborough
Everyone was very helpful and patient. No one was pushy and the complementary hot chocolates were great.

Reply from DFS Furniture - Farnborough

Reply from DFS Furniture - Farnborough
Very friendly service. We felt very welcome. We preferred to look around on our own and the staff were ok with it. Once we have chosen what we liked, they were very helpful in answering all of our questions and in helping us make our order.

Reply from DFS Furniture - Farnborough
We recently visited the DFS Farnborough branch looking for a modular split sofa with very specific size requirements, and Sonia provided an outstanding level of service throughout our visit.
She took the time to understand exactly what we were looking for and patiently showed us a wide range of styles, sizes, and configuration options that could potentially meet our needs. Thanks to her knowledge, attention to detail, and willingness to explore different possibilities, we eventually found the perfect sofa that fit all of our criteria.
Sonia was professional, calm, and approachable throughout the entire process. She explained every aspect of the sofa, the purchasing process, and especially the delivery arrangements clearly and thoroughly, giving us complete confidence in our decision.
The level of customer service we received was exceptional, and Sonia made what could have been a difficult search both easy and enjoyable. We would highly recommend both Sonia and the DFS Farnborough branch to anyone looking for expert advice and excellent customer care.
Thank you, Sonia, for your outstanding help!

Reply from DFS Furniture - Farnborough
Great choice of furniture, fabrics and styles. Super helpful staff - we spoke to Sylvia who was very knowledgeable and gave us great advice on how to decide on which colour fabric. Would recommend this shop for anyone looking for a stylish sofa!

Reply from DFS Furniture - Farnborough
Very helpful assistant John in the Farnborough store. Spent lots of time with us… not at all hurried.

Reply from DFS Furniture - Farnborough
Billy was superb. He was very knowledgeable and more importantly patient. My wife and I had just bought our house and this sofa purchase was a big deal!
We are grateful for the time he spent with his and for everything.

Reply from DFS Furniture - Farnborough

Reply from DFS Furniture - Farnborough
Ben was very informative and helped us with our purchase whilst making us feel confident in our decision.

Reply from DFS Furniture - Farnborough

Reply from DFS Furniture - Farnborough
I had previously done research online so knew what I wanted to review and subsequently purchase
Only downside I have is all the added extras, and delivery that are not included in the price
I asked if there was any military discount that could be applied and was told there wasn’t. That’s a shame as if there was I would have purchased a footstool to go along with my sofa

Reply from DFS Furniture - Farnborough
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