We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... See more
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Location
Switch locationOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
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Catriona was so helpful, warm and friendly. She was so patient, she gave us so much time and answered all of our questions. We got great advice and felt really well looked after. The store is immacula... See more
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Exceptional, attentive customer service. Staff made us welcome as soon as we arrived, no pressure techniques, just wanted us to be relaxed and have the informarion we needed to make a decision. Very e... See more
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Staff are amazing!!! Best customer service I have ever experienced. The quality of sofas plus the attention to detail on how to care for your sofa is next level.
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ireland
- (091) 767 466
4.9
Excellent
2K reviews
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Staff so helpful & polite.
June 23, 2026
Reply from DFS Furniture - Galway
Hello Mairead,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent service from Ben
Excellent service from Ben. He took his time to go through all the options and made sure we found the perfect couch to meet our needs. Highly recommend.
June 29, 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
staff were extremely helpful and kind
staff were extremely helpful and kind. we had been to a few places but DFS and staff member were the best we came across
June 24, 2026
Reply from DFS Furniture - Galway
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Galway
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I would like to thank Katrina for her…
I would like to thank Katrina for her exceptional and professional help in the purchase of my couch. It has taken me a long time to get the right one for our home. She was absolutely brilliant throughout my experience.
June 27, 2026
Reply from DFS Furniture - Galway
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Katrina.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Galway
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
My experience with DFS in store when…
My experience with DFS in store when purchasing our sofas was brilliant the sales rep was very informative and explained everything really well The whole process was very smooth which is always good 👍 😀
June 25, 2026
Reply from DFS Furniture - Galway
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Mchelle gave us excellent service
Michelle in Galway branch was very helpful she explained in detail how the 2 different chairs operated also went through the prices and colours excellent customer service
June 16, 2026
Reply from DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Unrivalled Service
I dealt with all 4 sales agents over a period of 60 minutes, Joanne, Ben, Alan and a forth person who's name I didn't catch. They literally pulled rugs from under tables, moved furniture around, and talked colour designs with me for 45 minutes until I was happy with the decision I made. I've never experienced such personalised help in buying furniture before and that's why I wanted to record it. I couldn't recommend the staff in DFS Galway highly enough and I will be passing this recommendation to others.
June 21, 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful and communicative staff.
June 10, 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Galway
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
We had Jayden as our sales assistant
We had Jayden as our sales assistant, he was extremely pleasant, courteous & knowledgeable .
At no stage did he pressure us to make a sale. He got the perfect balance of giving us assistance and space and privacy to make our decision.
He made us tea and coffee which was very welcome as we took a lot of time to decide what was a perfect fit for our sitting room. Jayden never rushed us.
The whole experience was excellent. We have absolutely no complaints.
I would return there for any future purchases and hope to meet Jayden as our assistant.
I would like to thank him for his help and commend him for his professionalism and customer service. He excels at his job.
June 19, 2026
Reply from DFS Furniture - Galway
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Galway
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience,Jaden was very patient and explained everything well. Well done, thank you.
June 19, 2026
Reply from DFS Furniture - Galway
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff
Many thanks to JoeAnne and the rest of the DFS crew in Galway, very helpful.
June 19, 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Galway
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received. We hope you found the perfect sofa.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service from both Katrina and Alan. We needed very specific sizing and they couldn’t have been more helpful.
June 17, 2026
Reply from DFS Furniture - Galway
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Great service
Me and my fiancé went in to enquire about a new bed and mattress today and the store employee, Jaden, was so helpful from start to finish and was very thorough with the details in helping us find the bed we wanted. Jaden has excellent customer service and was very straightforward with everything!
June 17, 2026
Reply from DFS Furniture - Galway
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service. Ben in particular is a true asset to the store in Wellpark, going above and beyond assisting me with my purchase. He has a depth of product knowledge and was a pleasure to deal with.
June 16, 2026
Reply from DFS Furniture - Galway
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very helpful employees
June 11, 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
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