We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... See more
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Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
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We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... See more
Company replied
I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... See more
Company replied
Catriona was so helpful, warm and friendly. She was so patient, she gave us so much time and answered all of our questions. We got great advice and felt really well looked after. The store is immacula... See more
Company replied
I visited DFS Galway twice, and both experiences were excellent. Leah’s Customer Service was incredibly helpful and made sure I had all the information I needed before making my decision to go back... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ireland
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Great experience,Jaden was very patient and explained everything well. Well done, thank you.

Reply from DFS Furniture - Galway
Many thanks to JoeAnne and the rest of the DFS crew in Galway, very helpful.

Reply from DFS Furniture - Galway

Reply from DFS Furniture - Galway
Excellent service from both Katrina and Alan. We needed very specific sizing and they couldn’t have been more helpful.

Reply from DFS Furniture - Galway
Me and my fiancé went in to enquire about a new bed and mattress today and the store employee, Jaden, was so helpful from start to finish and was very thorough with the details in helping us find the bed we wanted. Jaden has excellent customer service and was very straightforward with everything!

Reply from DFS Furniture - Galway
Excellent customer service. Ben in particular is a true asset to the store in Wellpark, going above and beyond assisting me with my purchase. He has a depth of product knowledge and was a pleasure to deal with.

Reply from DFS Furniture - Galway

Reply from DFS Furniture - Galway
I vised the shop on the Friday on spec.
I saw a lovely suit which was great value.
I couldn't resist my own suit was only 2 years old. This suit was very sturdy and well made. My own suit had saged.
Katrina was the lady I delta with. She was so helpful and so lovely to deal with.
Her knowledge was great and made me feel I was making the right choice. Thank you so much Katrina. We made the deal which was the Galwsy store.

Reply from DFS Furniture - Galway
Great support from Katrina, she really took the time to show me the different models, fabrics and otions available.

Reply from DFS Furniture - Galway
Joanne was just so lovely and welcoming. Guided us through the ordering process and advised us with care and attention to detail.

Reply from DFS Furniture - Galway
The service was great and Katrina was exceptional

Reply from DFS Furniture - Galway
Katrina was so helpful and so lovely to deal with. Appreciated her for patience and attention to detail

Reply from DFS Furniture - Galway
The easiest and straightforward process of buying a sofa I ever had. The staff were unbelievably friendly and courteous and made my experience very seamless. Looking forward to many cosy days and nights on my new couch. Thanks to Katrina who was amazing.

Reply from DFS Furniture - Galway
Very friendly staff, informative and knowledgeable.
Very patient with our questions.
Sofa seems good quality and good price with a decent lead time compared to other stores.

Reply from DFS Furniture - Galway
Excellent customer care. All details explained thoroughly. Very happy customer.

Reply from DFS Furniture - Galway
Our sales person Ben was Very informative and helped us choose between two options. Very patient and remembered us when we came back.

Reply from DFS Furniture - Galway
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