We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... See more
Company replied
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
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We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... See more
Company replied
I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... See more
Company replied
Catriona was so helpful, warm and friendly. She was so patient, she gave us so much time and answered all of our questions. We got great advice and felt really well looked after. The store is immacula... See more
Company replied
I visited DFS Galway twice, and both experiences were excellent. Leah’s Customer Service was incredibly helpful and made sure I had all the information I needed before making my decision to go back... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ireland
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We experienced excellent service from Michelle and her colleagues. Michelle's knowledge on the item we were buying was fantastic. Michelle showed us all the options that were available to us and even made us coffee. We were very satisfied with our purchase.

Reply from DFS Furniture - Galway
Brilliant experience! Great Staff Service & professional Support in Galway Shop! Excellent knowledge, very kind & most patient Staff Member Ben ☆☆☆☆☆
Finance support possible too. Looking forward to receive the Sofa in less than 4 weeks ☆☆☆☆☆ Highly recommend!!!

Reply from DFS Furniture - Galway
Katrina in the Galway DFS was amazing and so helpful.
Very informative and helpful info

Reply from DFS Furniture - Galway
Michelle was so helpful and knowledgeble! Really enjoyed the atmosphere and the product selection in the store. Staff was very friendly and I will definately be back and recommend it to everyone.

Reply from DFS Furniture - Galway
It was a great experience, Katrina was vey professional with sou d knowledge, her guidance was vey helpful in picking the right sofa for our home ..

Reply from DFS Furniture - Galway
We had a lovely experience purchasing our new furniture.
Lovely well laid out store.
Joanne was so helpful. The perfect blend of helpfulness but not pushy .

Reply from DFS Furniture - Galway

Reply from DFS Furniture - Galway
We went to DFS in Galway looking for a sofa.
All the staff were helpful and friendly, letting us have a look around, and then being very thoughtful and prompt in offering guidance about the different options.
Joanne was particularly great: she took time to explore options for styles and colours, gave us advice on which kind of model would suit us, and listened to what we needed.
We are very happy with what we bought, and a great plus of buying in-store, aside from the guidance offered, is that you can actually see and try the furniture.

Reply from DFS Furniture - Galway
Katrina was very helpful and gave great advice about the interior, cleaning and general upkeep for the couch

Reply from DFS Furniture - Galway
We went looking at couches, and met a very friendly sales man who couldn't do enough for us , we finished up buying the couch.

Reply from DFS Furniture - Galway
We met Jayden in the Galway store who was so helpful and gave great advice.
He walked us through colour options, styles and gave us the space to chat and make decisions.
Love our purchase and can’t wait to get the delivery.

Reply from DFS Furniture - Galway
The staff I spoke to in store were helpful, informative and provided contact information should I need to reach them for after sales support.

Reply from DFS Furniture - Galway
Michelle was extremely helpful throughout the whole process of our purchase at dfs

Reply from DFS Furniture - Galway
The store assistant was excellent ,friendly and helpful and made my trip to the store seemless from begining to end ,thanks so much .

Reply from DFS Furniture - Galway
Good products and service, the person who was attending us was explaining everythings in details.

Reply from DFS Furniture - Galway

Reply from DFS Furniture - Galway
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