DFS Furniture - Galway Reviews 

1,814
TrustScore 5 out of 5

4.9

Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE


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Rated 5 out of 5 stars

We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... See more

Company replied

Rated 5 out of 5 stars

I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... See more

Company replied

Rated 5 out of 5 stars

Catriona was so helpful, warm and friendly. She was so patient, she gave us so much time and answered all of our questions. We got great advice and felt really well looked after. The store is immacula... See more

Company replied

Rated 5 out of 5 stars

I visited DFS Galway twice, and both experiences were excellent. Leah’s Customer Service was incredibly helpful and made sure I had all the information I needed before making my decision to go back... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ireland

  • (091) 767 466

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,814)

96,286 reviews in the last 12 months

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Rated 5 out of 5 stars

Sofa

Great sale and handy with finance

April 27, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Good afternoon Sarah,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

I went in to order my new sofa and…

I went in to order my new sofa and Michelle came over and went through everything in detail with me, She was great to deal with. Thank you :)

May 4, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Good morning Eibhlin,

Thanks for your lovely feedback, we’re glad to hear Michelle met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

I had a great experience today at DFS…

I had a great experience today at DFS thanks to Ben. From the moment we walked in, he was friendly, approachable, and really knowledgeable without being pushy. He took the time to understand what I was looking for in a sofa, talked us through the options clearly, and made the whole process feel easy and relaxed.

Ben was patient with all our questions and gave honest advice, which we really appreciated. The service we received made the experience even better.

Highly recommend asking for Ben if you’re shopping at DFS — excellent customer service all around.

May 4, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

DFS is 10/10 - including Katrina's advice and guidance

Katrina was a brilliant sales rep, extremely knowledgeable and gave us all the time we needed to help us make a decision on the sofa set that was right for our needs. Buying Sofa's from DFS is always a pleasant experience and Katrina went above and beyond in her service.

April 18, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Gad in Galway

Gad in Galway. Lovely sales approach . Very helpful and good fun 😁

April 21, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Service while I visited the showroom

Service while I visited the showroom

April 21, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Really good experience at DFS. I visited a couple of times while choosing a sofa, and the staff were very helpful throughout. Katrina took the time to explain everything and show me the different options, and Jaden was great when helping me choose the color and final details. We went through the order carefully and confirmed everything properly, which made me feel confident I was making the right choice. Overall, a really positive experience.

April 20, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and lovely staff

Very helpful and lovely staff. Explained everything throughly, couldn’t have asked for more. Made the experience very enjoyable and easy. Would highly recommend

April 18, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Relaxed and helpful sales assistant

Relaxed and helpful sales assistant. Very patient during decision making.

April 17, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great store with a great product so 5…

Great store with a great product so 5 ☆. Staff are very knowledgeable and helpful as well

April 18, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Happy customer

We visited dfs in Galway today and help was offered to us so fast and so courteously in a non intrusive way. Joanne was so helpful and attentive to our requirements even demonstrating how to open a sofa bed to us. The store layout was superb and we were even offered tea or coffee. We purchased a 3 seater and a 2 seater which were so comfortable and will arrive in the next 6 to 8 weeks. Very fast and efficient service. We would definitely buy from dfs again and will recommend dfs to everyone we know purchasing furniture.

April 18, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

We were helped by Michelle who was very…

We were helped by Michelle who was very friendly, attentive and helpful and who really tuned in to our requirements

April 17, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

DFS Galway

We had a great experience picking out our new couch at DFS. Katrina in the Wellpark store in Galway was very helpful throughout the process.

April 6, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Both Sales Assistants were very helpful…

Both Sales Assistants were very helpful and informative. Easy going and never felt stress or confused. Great service!

April 13, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Absolutely the best experience

Absolutely the best experience . Staff were so good and extremely helpful. Would definitely recommend DFS

April 13, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Super helpful experience

Super helpful experience. Jayden was a great sales person.

April 4, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Hello,

Thank you for your positive review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Katrina who was our sales…

Katrina who was our sales representative went through the sofa features in detail and was very helpful during the purchase.

April 12, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

They have a great range of couches with…

They have a great range of couches with a good variety of prices. Almost all couches can be tailored by size and colour. Staff are incredibly friendly but don't do a 'hard sale' they give you loads of time and don't cause you to feel pressured which causes you to Want to give them your business.

April 11, 2026
DFS Furniture - Galway logo

Reply from DFS Furniture - Galway

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

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