Fantastic experience! The staff here goes above and beyond to provide excellent service. They were very attentive, knowledgeable, and genuinely cared about helping me make the right choice. A big than... See more
Company replied
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Fantastic experience! The staff here goes above and beyond to provide excellent service. They were very attentive, knowledgeable, and genuinely cared about helping me make the right choice. A big than... See more
Company replied
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... See more
Company replied
The Sales Representative, Kareema, who helped me with the purchase of a sofa, was very professional and knowledgeable about the items in the store. She was patient as I decided on which sofa would b... See more
Company replied
As we my husband and I was browsing and sitting on sofas, I caught the eye of a member of staff who showed me appropriate sofas that would benefit me as I have a disability, so needed higher seating... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, United Kingdom
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Amazing experience, No pressure and no hassle whatsoever the staff member named Natalia was super helpful and easy to talk to which made the whole purchase very smooth and relaxing. Thank you 🙏.

Reply from DFS Furniture - Greenwich
Nat from Charlton DFS was the best.
I visited the store a few times and I personally requested for her. I got the product I wanted and I'm happy with my overall experience ☺️

Reply from DFS Furniture - Greenwich
Kerry was informative, attentive friendly and caring (a paper cup.of cold water in the heatwave).3 previous assistants had also been helpful and realised I needed to take time to be sure of my purchase.

Reply from DFS Furniture - Greenwich
Natalia (hope I spelt that right!) was fantastic. Great customer service, chatty and made us feel at home. We had been looking at a sofa for about 4 months and kept coming back to it, she took our details and has been really supporting us getting exactly what we were after. She’s an asset to the team/store in Charlton; we’re truly grateful to have had her support. Thank you!

Reply from DFS Furniture - Greenwich
Natalia helped us today. She gave us exceptional customer service and was patient, kind and considerate with us.

Reply from DFS Furniture - Greenwich
Moe was very very helpful and I think he deserves a pay raise I’ve never walked into dfs and such great experience
Big thank you !!

Reply from DFS Furniture - Greenwich
Very good customer service. Very patient and respective. The rep knows the products very well, excellent promotion.

Reply from DFS Furniture - Greenwich
I had come in the previous week and she had been really helpful even though I had a lot of questions and was finding it hard to decide on chairs and dimensions. I made sure to come back this week and get a sofa and chair with Kerry’s help and I cannot thank her enough. She is a consummate professional.

Reply from DFS Furniture - Greenwich
Very friendly sales assistant, Knew the product, Very helpful

Reply from DFS Furniture - Greenwich
It was great experience to visit the store and found our preferred sofa.
Staff were very helpful and friendly.

Reply from DFS Furniture - Greenwich

Reply from DFS Furniture - Greenwich
The staff who attended to us was patient and took time to explain in details. I think his name is Raj .

Reply from DFS Furniture - Greenwich
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Quality of sofa is very good (we have been using it since last 7-8months with an active toddler) alongside its perks of electric recliner and charging port is a cherry on top. Overall, we loving it.

Reply from DFS Furniture - Greenwich
The experience was great and cheerful staff very helpful.

Reply from DFS Furniture - Greenwich
We recently purchased the Harlan 2-Seater and 3-Seater sofas from DFS, and we couldn't be happier with the experience.
From the moment we walked in, the staffs were incredibly welcoming, courteous, and attentive without ever feeling pushy. They gave us plenty of space to browse while remaining on hand to answer all our questions.
What really stood out was how thorough they were in explaining sofa maintenance. They gave us clear, practical advice on how to properly care for the leather at home to keep the pieces looking brand new for years to come.
Excellent customer service from start to finish—highly recommend this store!

Reply from DFS Furniture - Greenwich
Staff were friendly and attentive as well as informative.
Really gave me their time by sitting with me and planning my living room.
Had a very pleasant experience and I’m happy I chose DFS.

Reply from DFS Furniture - Greenwich
Lovely and friendly staff very good customer service

Reply from DFS Furniture - Greenwich
Very friendly and helpful. Answered all
Questions we asked. Knowledgable about products she was selling!

Reply from DFS Furniture - Greenwich
Karima was very professional and helpful.
She explained everything with detailed understanding.
10 out of 10.
Please Say thank you from me.

Reply from DFS Furniture - Greenwich
This is our 2nd sofa from DFS .. An amazing helpful team particularly Sameera who went through all details with us.

Reply from DFS Furniture - Greenwich
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