DFS Furniture - Greenwich Reviews 

We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Quality of sofa is very good (we have been using it since last 7-8months with an active toddler) alongside its perks of electric recliner and charging port is a cherry on top. Overall, we loving it.

The experience was great and cheerful staff very helpful.

We recently purchased the Harlan 2-Seater and 3-Seater sofas from DFS, and we couldn't be happier with the experience.

From the moment we walked in, the staffs were incredibly welcoming, courteous, and attentive without ever feeling pushy. They gave us plenty of space to browse while remaining on hand to answer all our questions.

What really stood out was how thorough they were in explaining sofa maintenance. They gave us clear, practical advice on how to properly care for the leather at home to keep the pieces looking brand new for years to come.

Excellent customer service from start to finish—highly recommend this store!

Staff were friendly and attentive as well as informative.

Really gave me their time by sitting with me and planning my living room.

Had a very pleasant experience and I’m happy I chose DFS.

Lovely and friendly staff very good customer service

Very friendly and helpful. Answered all
Questions we asked. Knowledgable about products she was selling!

Karima was very professional and helpful.
She explained everything with detailed understanding.
10 out of 10.

Please Say thank you from me.

This is our 2nd sofa from DFS .. An amazing helpful team particularly Sameera who went through all details with us.

Moh gave us a warm and welcoming greeting as we entered the store. He was attentive and approachable, taking the time to understand our needs while also giving us the freedom and space to explore and choose the sofa that was right for us. His polite manner, excellent communication and genuine willingness to help made our experience at DFS enjoyable and stress-free. We would also like to extend our thanks to the other members of staff who assisted us during our previous visits.

We’ve purchased a sofabed at DFS Greenwich and we have been treated professionally and kindly by Mo, who explained very well all details, helped us get the right configuration for our needs and guided us through the whole process in a super efficient way. Thanks

Sameera at DFS GREENWICH was excellent. She was very welcoming, respectful, helpful and knowledgeable. Her customer service skills are outstanding.

Mow was very helpfull nothing was to much trouble he was perlite

Customer service was excellent. I felt at ease right through the transaction. Was very pleased with the staff

Mo was very helpful with his service to help our purchase to buy a sofa.

Mo was very professional, he explained everything about the sofa in great detail, and made sure I was happy with my options and choices.
Everything was then double checked by a different member of staff and finally Mo took my payment.

I had a very positive experience shopping at DFS Furniture. The staff were friendly, welcoming and happy

Positive experince
Very supportive, patient, positive advice and approachable.

I ordered a sofa from the Greenwich DFS store, and I would like to thank the staff member who helped me that day. He was very kind, patient, and extremely helpful throughout the whole process. I really appreciate his excellent customer service. Thank you very much!

Tom from Charlton couldn’t have been more helpful if he tried. He was so genuine, which led us to buying a suite. We trusted him and he made us feel like we were importannt to have m

The level of the customer service received from the lady that attended to me was excellent. Very friendly