Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
Company replied
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See what reviewers are saying
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... See more
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... See more
Company replied
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
8 North Street, GU1 4AF, Guildford, United Kingdom
- 0333 999 9527
4.9
Excellent
411 reviews
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Friendly customer service
Megha was very friendly and effective sale person, she was so helpful. Last 3 days I have been visiting various DFS stores to get help to buy sofa and Guildford one the only store that I got help to decide which sofa to get. Thank you!
December 29, 2022
David was very helpful and friendly
David was very helpful and friendly. Great service!
December 27, 2022
Very quick and great service at the…
Very quick and great service at the Guildford shop. All my questions were answered, looking forward to receiving my sofa
December 22, 2022
Megha was very helpful in answering our…
Megha was very helpful in answering our questions when enquiring about a sofa. She was really clear and transparent during the buying process. Excellent customer service and it was a really pleasant experience.
December 21, 2022
David Vinson
David Vinson, was really helpful. He talked us through everything in great detail. The finance was a bit of a nightmare as they were very slow. But he did his upmost to try get all of the details over to them for me. I am looking forward to receiving my new sofa’s!
December 3, 2022
Joshua is Awesome
We were helped by Joshua when purchasing a 3 piece sofa set. His customer service, knowledge of the product, and genuine friendly nature were outstanding. Not only was he amazingly helpful, but he was great with our two little kids. He made our trip to DFS a great experience.
November 19, 2022
Lovely customer service
November 26, 2022
Staff very helpful and not pushy
November 29, 2022
Friendly quick service and everything…
Friendly quick service and everything explained and sorted out very quickly. Thank you David!
November 17, 2022
Great service
Friendly service from everyone in store, answered questions clearly and gave additional helpful information
November 12, 2022
Very informative and courteous person…
Very informative and courteous person who helped us decide what we wanted.
November 13, 2022
Great service from Ryan at Guildford
Thank you to Ryan at Guildford for his patience and assistance in getting the right sofa ordered for me.
Really pleased with the service.
November 13, 2022
Simple and straightforward
Myself and my partner went to DFS Guildford to get our first sofa together. I had had a little look online before going to get an idea. The store was friendly and efficient and I really liked the fact we were left to our own devices until we finally made our choice. We were approached by a lovely lady whose name I unfortunately didn't get, then swiftly passed to the manager who got the basic information on our order. The manager then handed us over to David who dealt with the whole ordering process; he was informative, helpful and made the transaction smooth. Our order was checked over and the finance aspect was simple. All in all, a great experiance and we were in and out in 30 minutes! Would highly recommend if your needing a new sofa.
November 12, 2022
Great team!
Josh was brilliant! And lovely. The house keeping lady gave lots of time and advice and was really helpful. Lady I saw before Josh (on the previous Sunday) was also brilliant.
November 11, 2022
Excellent service and polite manners
November 6, 2022
We had specific requirements for our…
We had specific requirements for our new sofa that made ordering potentially complicated. The staff were knowledgable, friendly and attentive staff. Looking forward to receiving our new sofa.
November 6, 2022
Josh was amazing talked through all the…
Josh was amazing talked through all the options very friendly and attentive
November 2, 2022
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