Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
Company replied
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See what reviewers are saying
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... See more
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... See more
Company replied
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
8 North Street, GU1 4AF, Guildford, United Kingdom
- 0333 999 9527
4.9
Excellent
411 reviews
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The store was clean and tidy the staff…
The store was clean and tidy the staff there explained everything clearly and with care.
Alice I would like to say was very good and looked after my self and my son very well
October 29, 2022
Alice was amazing.
Alice was amazing.. very professional and easy to chat to about settee we wanted/needed..
Very warm and friendly..a credit to the store and your company..
Ahmed was also very patient and professional..he 2 was amazing thankyou both of you
October 29, 2022
David was really helpful and patient…
David was really helpful and patient when helping us decide the best option. Very careful with all details. Thank you very much David
October 29, 2022
Ideal Corner Sofa and Footstool
The store had exactly the sort of sofa and footstool on display that we're looking for and in the correct colour. It was also still at the original offer price that we'd seen 8 weeks earlier. The sales staff were both very helpful and informative about our additional protection options.
October 29, 2022
Josh was very knowledgeable of the…
Josh was very knowledgeable of the whole range and discussed my preferences and needs. Great service, Sydney sofa was delivered early, thank you
October 26, 2022
A pleasure
Josh was very helpful about our new sofas, explaining how to care for them and the various add-on care and finance options available.
A very pleasant experience — we never felt pressured into anything.
October 23, 2022
Guildford Noth Street Branch
Guildford Noth Street Branch, we purchased our sofa a few weeks ago they kept it for us until we could pick it up yesterday 23/10/22. Your staff Josh and the lovely lady manager were so very friendly, helpful and professional beyond compare.
Thank you very much.
October 23, 2022
Josh and Alice went above and beyond to…
Josh and Alice went above and beyond to give me an outstanding customer experience - thank you!
October 22, 2022
Assistant sales manager was very…
Assistant sales manager was very helpful and patient with me.
October 22, 2022
I choose a sofa on a Friday afternoon
I choose a sofa on a Friday afternoon, David was so helpful, even finding older fabric samples in storage for a sofa that wasn’t in the store.
October 14, 2022
VERY ATTENTIVE HELPFUL TEAM AT THE…
VERY ATTENTIVE HELPFUL TEAM AT THE GUILDFORD BRANCH
October 18, 2022
Very nice people and helpful
October 16, 2022
Josh was extremely helpful
Josh was extremely helpful. We had seen a sofa online that we wanted to look at. Although that particular one was not on display, he showed us a very similar one and explained the differences and showed us a swatch of the material colour that we were interested in. He was very pleasant and efficient.
October 13, 2022
We went back to Guildford as Josh had…
We went back to Guildford as Josh had helped my daughter several times when she had gone into the store to ask questions about the sofa she liked.
We placed the order with Josh and everything was covered from delivery to maintenance of the sofa.
Great experience and very helpful staff, we would use them again.
October 11, 2022
Really helpfull and friendly staff
Really helpfull and friendly staff. Great experience from start to finish.
October 9, 2022
Friendly and helpful staff!
October 9, 2022
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