Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... See more
Company replied
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See what reviewers are saying
Wonderful Manager at Haverfordwest Branch he exceeded all our expectations. Also Alex dealt with us very professionally we will certainly be using this branch for future purchases. Jenny Price
I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... See more
Company replied
Really happy with our experience - went to DFS as we needed a sofa for our new house. Met on arrival by the lovely Hope who showed us to the sofa we’d seen online, and which we thought we wanted to bu... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fishguard Road, SA61 2AT, Haverfordwest, United Kingdom
- 0333 999 9523
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Great experience shopping at DFS.
Thank you Stephen for making our shopping experience so easy, nothing was too much trouble. A really friendly guy who knew his stuff.
July 7, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Hope was great in assisting me with my…
Hope was great in assisting me with my choices. I was kind of in a rush and she was very speedy and concise with her information.
great member of staff
July 7, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff
The staff, especially Kimberly, were really friendly, helpful and had good knowledge about their products.
July 5, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
So professional
So professional , friendly and helpful , couldnt do enough for us to help but also wasnt pushy and let us roam the store to find what we wanted but at hand if had any questions
July 5, 2026
Reply from DFS Furniture - Haverfordwest
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
The staff at the branch are absolutely…
The staff at the branch are absolutely incredible. They are all amazing, caring, supportive and attentive.
June 27, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for sharing your 5 star review with us.
Kind Regards,
Holly M
DFS Customer Support
Very good and purchase of the sofa bed…
Very good and purchase of the sofa bed was prompt and efficient
July 4, 2026
Reply from DFS Furniture - Haverfordwest
Hello Ivan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Welcome of arrival helpfulness of…
Welcome of arrival helpfulness of assist Hope covered everything of what we needed and totally satisfied service brilliant
July 3, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Holly was helpful and informative…
Holly was helpful and informative without being pushy.
There is a good choice on show.
July 3, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Brilliant customer service
Adam provided excellent customer service from start to finish. He was friendly, knowledgeable, and made the whole process of choosing our sofa easy and stress-free. We never felt pressured, and he took the time to answer all our questions. We’re really happy with our purchase and would definitely recommend asking for Adam if you visit DFS. Thank you!
July 3, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Extremely helpful staff
Extremely helpful staff. Fully explained the whole process of purchasing a new sofa. They were able to answer any questions I had regarding delivery
July 1, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service
June 20, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Fab experience hope really was…
Fab experience hope really was excellent as knew when to come give advice and when to give us a minute was really helpful with information ect. And manager gave the boys hot chocolate
June 27, 2026
Reply from DFS Furniture - Haverfordwest
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sales lady so helpful and pleasant.
June 26, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great service and information
Great gentlemen helped me. Understood straight away what I needed and gave great advice and information
June 25, 2026
Reply from DFS Furniture - Haverfordwest
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent friendly service
June 20, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful member of staff explained…
Very helpful member of staff explained all that we wanted thank you
June 22, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Hope was fantastic start to finish
Hope was fantastic start to finish. She was very knowledgeable, went out of her way to ensure what I was getting was what I 100% wanted. Fabulous all round.
June 20, 2026
Reply from DFS Furniture - Haverfordwest
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer experience provided…
Excellent customer experience provided by Kimberly Davies, friendly and professional service.
June 20, 2026
Reply from DFS Furniture - Haverfordwest
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Great customer service. Very welcoming, explained thoroughly of all our options and what would suit us best to our current needs.
Well presented shop.
Overall great experiences
June 20, 2026
Reply from DFS Furniture - Haverfordwest
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
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