Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... See more
Company replied
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See what reviewers are saying
Becca was very helpful and informative.She offered me coffee and explained everything clearly. Her help was much appreciated and made making the right choice of sofa for my room much easier. Thank you... See more
Company replied
Wonderful Manager at Haverfordwest Branch he exceeded all our expectations. Also Alex dealt with us very professionally we will certainly be using this branch for future purchases. Jenny Price
Company replied
I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fishguard Road, SA61 2AT, Haverfordwest, United Kingdom
- 0333 999 9523
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Very helpful member of staff explained…
Very helpful member of staff explained all that we wanted thank you
June 22, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Hope was fantastic start to finish
Hope was fantastic start to finish. She was very knowledgeable, went out of her way to ensure what I was getting was what I 100% wanted. Fabulous all round.
June 20, 2026
Reply from DFS Furniture - Haverfordwest
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer experience provided…
Excellent customer experience provided by Kimberly Davies, friendly and professional service.
June 20, 2026
Reply from DFS Furniture - Haverfordwest
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Great customer service. Very welcoming, explained thoroughly of all our options and what would suit us best to our current needs.
Well presented shop.
Overall great experiences
June 20, 2026
Reply from DFS Furniture - Haverfordwest
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Nice Products, Fair Prices and Exceptional Attention to needs of Customer
Very knowledgeable , honest, patient and kind attention from the Sales Team Member (Hope) at the Haverfordwest Branch
June 19, 2026
Reply from DFS Furniture - Haverfordwest
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Hope the lady who helped me with my…
Hope the lady who helped me with my purchase in DFS Haverfordwest was very kind polite and professional and explained everything to me. Would highly recommend to my friends
June 19, 2026
Reply from DFS Furniture - Haverfordwest
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A+++ Good service and help in choosing…
A+++ Good service and help in choosing the sofas to suet us, would recommend
June 12, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Absolutely amazing service from Hope…
Absolutely amazing service from Hope and the other colleges within the shop, made everything really easy to understand and gave me great confidence when purchasing today!
June 11, 2026
Reply from DFS Furniture - Haverfordwest
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Helpful service
Helpful service . took the time to research issues that arose ordering a Tetrad sofa
June 9, 2026
Reply from DFS Furniture - Haverfordwest
Hello Stephanie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Haversfordwest was very helpful and…
DFS Haversfordwest was very helpful and understanding.We made a purchase .We sat down and discussed everything they were amazing.All the team were good especially Becca,Cerri and Michael.Thank Steve making us some drinks.
June 10, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very easy purchase everything ezplained
June 10, 2026
Reply from DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We were greeted with a warm smile then…
We were greeted with a warm smile then we proceeded to explain what we had in mind.Jess listened to our ideas and then in a very professional manner started to explain what the store had to offer.She was very knowledgeable and gave us a few examples of what we wanted and we were very happy with the outcome.
June 9, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and knowledgeable. They were very helpful in showing us different options for the type of sofa we were looking for. We dealt with two of the staff who worked well as a team. The two young ladies were Kim and Becca. They are a credit to the business.
June 6, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello Grant,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The assistant who served us was versomething newy…
The assistant who served us was very pleasant and noligable.
June 4, 2026
Reply from DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great staff
Very knowledgeable staff. Stephen in particular was a huge help. As was Kim. Both very friendly and made the purchase very easy and stress free.
Store was lovely with lots on offer.
June 3, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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